This is now our 4th time purchasing a vehicle with Lawrence Hall and Adam Keidl, and each time is a…read morebreeze. Best service, hands down. Adam is amazing and cares to take the time to learn his customers wants and needs. I highly recommend Adam and the Lawrence hall team for anyone looking for a new vehicle! They are our absolute go to! Thanks again -Krystal Chesser

Found the exact truck we've been searching for. Adam was professional and easy to work with…read more Go see him for your vehicle needs, he'll take good care of you!

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

Had an issues with my Kia Niro. My service advisor was super professional, set clear expectations…read moreand let me knew when the vehicle was being looked. Was told it was a 200 bucks to fix. Honestly I thought it was going to be much higher. Picked my vehicle up today. Was told it was covered under warranty. Heck yes! I will be bringing my other vehicle to get serviced as well. Thank you for the fast service!!

I visited this dealership today and the sales manager told me he didn't want my business. I told…read morehim up front i was not ready to buy and it would be 30-45 days. I also told him i did not want to be sold and don't try to sell me. He proceeded to try and sell me so i told him to stop and he said I don't want your business. I have bought over 50 cars in my life and i have never been told I don't want your business. I guess the car industry is doing better than i thought. I will say i went to the Toyota dealer and told them the same thing, i did not want to buy for 30-45 days and they said sure, just let us know when you are ready. The difference in the customer service was night and day, i would recommend you going to Dallas if you want a Kia.

Needed some Car Play Assistance. Taylor was able to set me up right away! I'm so looking forward to…read morehaving a MB dealership here in town that provides good service.

This dealership really knows how to deliver on exceptional customer service. I am the type of…read moreperson that doesn't write many reviews, but I felt that I had to pass along the information about a company that does something this well. This is my third vehicle purchase with Elizabeth (first from this dealership), which was my reason for buying from an out of town dealer as I live in Houston. Working with Elizabeth feels like talking to a friend. You don't find many genuine people in sales, at least in my experience, and that is why I followed her to Abilene Mercedes-Benz. This dealership is a great match of an exceptional salesperson and by truly delivering on customer service with Mathew personally bringing my new SUV to me. Mathew delivered my vehicle to my front door (approximately 6 hours away) and stayed to give me a tutorial on my 2025 GLS450. You guys really know how to treat and keep a customer. I happily tell anyone looking for a Mercedes-Benz that the place to buy is in Abilene, Texas! Thank you, Robert

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

I am fortunate to have one of my vehicles repaired at this body shop oo…read moreTreadway. The owners are Christian and my car looks impecable. Does being a Christian make a difference.? I would say so. Yes.! Tony is the owner on site and he has been my go to person throughout my experience with this orthepedic nightmare. He responses have always been encouraging and I will keep praying for you. I always leave feeling like I have gotten part of me back. He was conservative in estimating the body work and still gave me a break on other install parts. He is always willing to listen and his body shop staff focuses on their skill set in repairing a car to gem quaility . I have a 2002 f150 Harley and a 2008 Charger that I will take to Tony. He is another Dr. Joseph Crumblis . I review everything I have done in Abilene since moving here from Dallas. My experience with Abilene business owners has always been great.

I came in to look at one of the pickups on Travis Auto Group's lot and test drove it and loved it…read more Everyone there was very helpful and friendly and gave me a great deal. Mark Sanchez was the salesman who worked with me to get exactly what I asked for on the trade in. Great customer service Thank you Mark!

My husband was told it "was just the road" when he wondered if the truck needed an alignment. A…read morecouple weeks after buying the truck we finally decided to just get one done to be sure and not only did it need an alignment, it needed one long enough it needed a new tire. We didn't plan on an alignment and two tires within the first month but the lesson is learned. Pay attention to all the details. That said, once aligned the truck drives great. 100% something a dealer should do before flipping a trade in. There's no excuse. The guys were nice and they got a good rate. So a few stars are earned but the disappointment after the fact means a couple are lost.

If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.

If you want a owner who is patient and humble this is the place to go. Despite difficult encounters…read morethis owner has proven to maintain humility and patience stands by his word, who even goes above and beyond to make a simple phone call to say thank you. On behalf of my family, once again we apologize.

Whatever you do, DO NOT take your car to Torres Auto Glass at 3349 S. 1st in Abilene Tx!!!!! They…read morewill scam you!!! The owner told me there will be a "$50 diagnostics fee" that he said isn't really a fee and that the $50 will go towards whatever repair they do but they just call it that so you don't take it anywhere else to have it fixed after they diagnose it. They called and said they couldn't fix my vehicle and that I needed to take it to a "professional mechanic" to have it fixed. When I asked him to replace the seal at the bottom of my windshield he told me he wasn't going to because it wasn't the reason for the leak even though I requested for it to be changed due to it being almost completely deteriorated. This is the "owner" ERNEST TORRES who is telling me he won't replace it and said I still need to pay them $50 when I pick up my vehicle all so they could collect $50 for pouring water on my windshield. He Refused to do a service that I requested for that $50 to go towards. He was rude, talked over me and told me to take him to court before he hung up on me. VERY UNPROFESSIONAL!!!