This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

I came in to look at one of the pickups on Travis Auto Group's lot and test drove it and loved it…read more Everyone there was very helpful and friendly and gave me a great deal. Mark Sanchez was the salesman who worked with me to get exactly what I asked for on the trade in. Great customer service Thank you Mark!

My husband was told it "was just the road" when he wondered if the truck needed an alignment. A…read morecouple weeks after buying the truck we finally decided to just get one done to be sure and not only did it need an alignment, it needed one long enough it needed a new tire. We didn't plan on an alignment and two tires within the first month but the lesson is learned. Pay attention to all the details. That said, once aligned the truck drives great. 100% something a dealer should do before flipping a trade in. There's no excuse. The guys were nice and they got a good rate. So a few stars are earned but the disappointment after the fact means a couple are lost.

Had an issues with my Kia Niro. My service advisor was super professional, set clear expectations…read moreand let me knew when the vehicle was being looked. Was told it was a 200 bucks to fix. Honestly I thought it was going to be much higher. Picked my vehicle up today. Was told it was covered under warranty. Heck yes! I will be bringing my other vehicle to get serviced as well. Thank you for the fast service!!

I visited this dealership today and the sales manager told me he didn't want my business. I told…read morehim up front i was not ready to buy and it would be 30-45 days. I also told him i did not want to be sold and don't try to sell me. He proceeded to try and sell me so i told him to stop and he said I don't want your business. I have bought over 50 cars in my life and i have never been told I don't want your business. I guess the car industry is doing better than i thought. I will say i went to the Toyota dealer and told them the same thing, i did not want to buy for 30-45 days and they said sure, just let us know when you are ready. The difference in the customer service was night and day, i would recommend you going to Dallas if you want a Kia.

Needed some Car Play Assistance. Taylor was able to set me up right away! I'm so looking forward to…read morehaving a MB dealership here in town that provides good service.

This dealership really knows how to deliver on exceptional customer service. I am the type of…read moreperson that doesn't write many reviews, but I felt that I had to pass along the information about a company that does something this well. This is my third vehicle purchase with Elizabeth (first from this dealership), which was my reason for buying from an out of town dealer as I live in Houston. Working with Elizabeth feels like talking to a friend. You don't find many genuine people in sales, at least in my experience, and that is why I followed her to Abilene Mercedes-Benz. This dealership is a great match of an exceptional salesperson and by truly delivering on customer service with Mathew personally bringing my new SUV to me. Mathew delivered my vehicle to my front door (approximately 6 hours away) and stayed to give me a tutorial on my 2025 GLS450. You guys really know how to treat and keep a customer. I happily tell anyone looking for a Mercedes-Benz that the place to buy is in Abilene, Texas! Thank you, Robert

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

I am fortunate to have one of my vehicles repaired at this body shop oo…read moreTreadway. The owners are Christian and my car looks impecable. Does being a Christian make a difference.? I would say so. Yes.! Tony is the owner on site and he has been my go to person throughout my experience with this orthepedic nightmare. He responses have always been encouraging and I will keep praying for you. I always leave feeling like I have gotten part of me back. He was conservative in estimating the body work and still gave me a break on other install parts. He is always willing to listen and his body shop staff focuses on their skill set in repairing a car to gem quaility . I have a 2002 f150 Harley and a 2008 Charger that I will take to Tony. He is another Dr. Joseph Crumblis . I review everything I have done in Abilene since moving here from Dallas. My experience with Abilene business owners has always been great.

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP