I had been looking into LASIK for years, but since having to wear hearing aids this year I really…read morewanted to move forward as my classes kept bumping into the microphone on them, I no longer felt confident with my glasses, and most of all they kept giving me migraines because no pair I ever picked fit right. I went online and started researching places by me. That's when I found here and read about Dr. VonRomer and his PRK treatment. A way less invasive and way less down time treatment. The office staff is the sweetest, the facility is outright gorgeous both the regular facility and the PRK suites. I went in for a free consult, was told I was a candidate, went in for a pre-op appointment with testing and was told I was good to go. Came in on a Friday, it took less than 20 minutes (honestly them prepping my eyes and reading the paperwork took longer!) and I went home same day. Came back on Tuesday and I was about 90-95% healed. His bedside manner is such a delight and he makes you feel completely at ease. I highly recommend him and the company!

I recently visited Invision Eye Care for what I believed would be a simple eyeglass exam, only to…read morewalk away feeling confused, frustrated, and completely disrespected by both the front-desk staff and the office manager. What happened: After eight months of recovering from retinal detachment surgery, my prescription had changed twice. I finally secured new insurance that would cover my eye exams--but it doesn't kick in until May 1st. I scheduled an appointment specifically for an eyeglass exam only and made it clear at check-in that I could not afford the (separate) contact lens exam until after May 1st. Unbeknownst to me, the doctor proceeded to perform both the eyeglass and contact-lens exams. I thought she was merely "tweaking" my existing contact prescription, so I didn't question it. The next day, I received a call from Susan ( who said she was the office manager ) at Invision telling me I owed $85 for the contact exam I had explicitly asked not to have. When I explained that I had not authorized or even realized a second exam was done, she brusquely replied, "Why didn't you stop the doctor?" and insisted I return the trial contacts. I then spoke with Niessa, the office manager, hoping for some understanding or compromise. Instead, she was condescending and rude--telling me it was entirely my fault for allowing the exam and that I must pay both charges. Why this matters: Lack of clear communication. I explicitly declined the contact-lens exam, yet no one bothered to confirm with me when the doctor performed it. Unprofessional customer service. Both Susan and Niessa refused to listen or offer any courtesy goodwill. Rather than resolving a genuine misunderstanding, they treated me like I was the problem. Lost trust (and a patient). Over an $85 fee, Invision Eye Care has now lost my future business--along with the cataract appointment I had already scheduled at that office. Bottom line: I understand policies exist, but a little empathy and clear communication go a long way. I left feeling like I wasn't respected as a patient or even a customer. Until Invision trains their staff to listen first and assume good faith, I cannot, in good conscience, recommend them.

Wow! Been going to the ophthalmologist since I was young and this was an exceptional experience…read more The front desk was well run and friendly. Claudia was fantastic and made you feel comfortable and cared for. Dr. Sarfraz is thorough and a great communicator. Highly recommend.

Had my first appointment here recently and I was so impressed - especially in comparison to…read moreMillennium Eye Care, where I used to go. The folks who work in this office were all so genial and friendly, both over the phone and in person. I also used to run into trouble whenever I had a checkup at Millennium because they always used the same eye chart and I'd memorized most of the rows - VRHKC, OZNHK, ZCVSR. I was relieved to see that Mack Eye Center had much more variety and therefore less chance of my having to act like I didn't know what was in front of me!

I had an outstanding experience with Dr. Naadi. I had Cataract surgery during February of 2026. She…read moreremoved 2 cataracts, and restored my close up and distance vision, better than new. Cataracts will ruin your quality of life. Very happy with the results. Highly recommended.

Recently had IPL procedure performed by Dr Gerard to improve oil gland production on eye lids to…read morereduce dry eye. 4 treatments 2 weeks apart each. Takes 10 minutes each time. Aint cheap. Great results. Eyes are no longer dry. Hope it lasts for a long time.

Doctor was great. Billing department is a disaster. Trying to get someone to answer the phone and…read moreactually answer a question is impossible. This isn't the neighborhood optometrist. It's a corporation attempting to maximize profits by reducing service. Also, the receptionist was one of the most arrogant people I've ever dealt with.

Dr was fine. Billing department messed up with insurance, then lied about callbacks to help then…read moresent bill to collections when after I tried to pay it. This has been going on for two years. My next email/call will be to the BBB and maybe if/when I get worked up enough to the AG of NJ. Horrible customer service when I was just trying to pay. If I could give zero stars I would.

Cataract surgery went very smoothly Follow up was easy the…read moredoctor seemed very professional and concerned p

DELNEGRO and Senft are probably very competent in the surgeries. I had cataract surgery. But it…read moresure felt like I was in a factory mill get em in get em out. And some of the office staff just seem very negative. Particularly a woman in the glasses department who commented on the fragrance of my detergent in a disparaging way. Next time I saw her she was talking in an loud voice about something innocuous and she even cursed. The whole waiting room was staring at each other

Excellent care. Office staff friendly and helpful. Doctor Edison and Dr. Bauza are very caring,…read morekind and extremely professional.

So the day Dr. Senft saw me for my regular eye appoint (Dec 2019), he saw that my left optic nerve…read morewas swollen and he immediately sent me to Dr. Edison the same afternoon. Dr. Edison and his staff were so understanding, professional and got right to the business of diagnosing what the problem was with my eye. I really don't want to go into details, because there were a lot of variables--mostly me, being just me!! but it eventually required a A spinal tap (not something I would want to repeat- ever) and seeing a neurologist. Dr. Edison is understanding and compassionate he made sure I was okay, because I was scared-- eyes problems are nothing to mess around with or take for granted, calmed my nerves by discussing results of tests and go over the new tests I would be having and to assure me that he and his staff were there for me. Basically he broke it down for me Barney style, cuz I am no Dr.... I cannot stress enough the difference in patient care, when you actually have a Dr that cares about you and listens. When your Dr cares about you, like Dr Edison does, I don't know about you, but I sit up- and all joking aside- I follow directions, I take the med's, I do the tests and I GO TO my follow up appointments. I like my eyes and I love looking at this world and Dr. Edison is making sure that my sight improves and I darn well better listen to him, he knows what he talking about. With that said, I have to thank Dr. Edison and his staff, for keeping me focused on my eye diagnoses and on the road to recovery. Thank you!

5/2/2019 I made a first appointment with Dr. Edison on April…read more16, 2019 in the Eatontown office for an annual full exam. Although there were three personnel behind the reception desk, I was never greeted or acknowledged in any way by any of them when I signed in. The young woman who did my pre-exam was pleasant and very efficient. She obviously was very trained in her job but she was the only "plus" of the entire visit. Dr. Edison examined me, gave me a prescription for new glasses and turned me over to his optician (which I had not requested) who quoted me a price of "about $400" for the glasses, this without even knowing what type of frame I wanted (which, of course, would have to be known to determine a price). I informed her that I would not be ordering my glasses from her. She appeared not to be happy about that. I was then told that the test for peripheral vision could not be done that day because of "lack of time" and I notified the staff member that I would call for a future appointment as I was not aware of my calendar offhand and I did not realize that an exam would require a second appointment! I did call back to make that appointment but then I was told I would need a THIRD appointment for Dr. Edison to give me the results of my SECOND appointment test! I was really steamed that a one-time appointment had now been stretched to three, each of which, I am certain, would be billed to Medicare and my supplemental insurance! I had made the appointment for the visual test for May 7 but on Friday, April 26 at 4:20PM (I thought the office was open until 5PM) I left a message stating that I was cancelling my May appointment and I would not be re-scheduling it. Today (May 2) I got a voicemail reminding me of my appointment!!! These have got to be the most inefficient (and money-oriented) people I have ever dealt with! STAY AWAY!!!

Turns out the Dr I'm seeing says he's leaving the practice there…read more I get exam with no prescription and they will mail it (they say.) 10 days later I still have no prescription and Had to chase down the Dr in another office. Hopefully he sends it as I had to leave info with another person. What happens in a biz where they bill insurance companies and your satisfaction is not required.

Oh my God! What a horrible experience. But it's New Jersey and you'll have to come to expect this…read morekind of attitude & disrespect. I walked in there to buy a pair of glasses. I was humiliated. They looked at me like I was from a Third World country. It clearly goes to show that no business in the state of New Jersey needs business. They literally hate their customers. I've never seen anything like it before in my life. What a total waste of time driving all the way to this place. Do yourself a favor and find another place. These people will treat you like you're a piece of garbage.

I had to switch to a new eye doctor after relocating. I was excited to try America's best, but it's…read morehonestly America's worst. The problem with this business is that they do not listen to what is wrong or what you need. They treat you like you're an imbecile. I would recommend anywhere else before here. And I've been wearing glasses since I was 10.