I drove 2 1/2 hours and $125 in gas to be turned away at the door because I didn't have my…read morepaperwork filled out when I arrived 10 minutes before my appointment time. I left my home without knowing which office I was going to because I received no reminder call or reminder text. I spent over an hour the night before trying to log into the patient portal to find the office address and doctor information as well as any paperwork and was unsuccessful. I began driving prior to their office opening and it had to wait until someone was able to answer the phone just to give me the office address and confirm that I actually had an appointment. She asked me on my drive down if she could send me my paperwork to my email. Well, no, that's not gonna work when I'm driving with no printer in my car. When I arrived to Bloomfield Hills, there was an accident which prevented me from being a half hour early. The paperwork takes less than 10 minutes and it took almost 10 minutes for the lady at the counter to waddle back and ask the doctor if he could still see me even though I was 10 minutes early. I could've had my paperwork filled out and returned to the front desk had she handed it to me before she wandered back into the back for 10 minutes. Then they accuse me of not having my paperwork ready in time to see the doctor. They had no compassion for the fact that there was an accident on the their exit after driving over 100 miles to see the doctor. I called the day before and got stuck in a loop with the AI assistant, I called in three times between scheduling and rescheduling my original appointment and was not one time was informed that paperwork could be filled out ahead of time. I specifically asked if the paperwork was going to be emailed to me and they told me it had to be filled out in person. Absolutely do not recommend if you have any kind of travel time to come to this office. I even offered to sit in the waiting room until the doctor had an opening or a no-show so that I could get some help. 100% do not recommend. Office manager was absolutely no help and recommended that I find someone closer to home. They clearly have no idea what rural medicine in Central and Northern Michigan is like, must be nice to be so privileged. Tried to show office manager my communications with the texting app, and she refused to acknowledge that there was a problem. Maybe if they didn't rely on AI to make their appointments and record their patient information we wouldn't have had this problem. The doctor's office cost more than it's worth. So unless you're five minutes down the road skip this place.

Dr Alexander Tsinberg is top shelf. He os bery good at what he does. I have seen people on here…read morecomplaining and I can tell by their statements full of bigotry that they simply came to see the doctor thinking they were just going to walk in and walk out with a script for narcotic pain meds. This man is on the hook amd.has to explain what he is gov9ng you for meds and why. What ither avenues have been explored. Have you tried other options. His english is fine, he is russian by the way not middle eastern. I have been going to that office for many years and have seen many people on that staff. They are not always full of sunshine and raimbows when it is time to talk business. I am positive that if you have a condition that warrants an opiod type of medi stion to c9ntrol your pain the that is place you want to be. Tnere is a process and procedures that must be followed otherwise these Doctors not only risk their medical license but also their freedom. If you don't feel like they are the best place to manage your pain at least you figured it out at the jump instead if months later. One fact to keep in mind is that people need to be on point and follow all directions and guidlines. They need to be mature because they are making some major decisions in their healthcare. I wouldnt feel very mature if I had my mom or grams piping up to the doctor while discussing an issue such as this. Their 2 cents is better kept to themselves. To be clesr this is not me dogging you or saying anything negative. I just feel people are so quick to throw darts at the doctors whe. They have very legitimate reasons for their decisions. One very important question at the jump is figuring out what the treatment plan looks like. If the plan is to just take opiates for pain with no plans to actaully address the cause of the pain meaning it seems like the plan is just take meds with no end in sight. People need to educate themselves about the history of the opiods including the epidemic and over use of them. Something real professionals are not going to be part of.. Just my 2 cents

Dr Moscovic is the best!! We have been seeing him since he started at CMG. Caring doctor who…read moretruly listens. It is nice to be heard.

I'd give no stars if I could! This office has allowed my son's father to change his pediatrician…read morewithout my consent which is not legal through our court order. Dr. Leskie and her staff have proved a medication check that my son never went to them for and have also approved a medication refill even though they have absolutely ZERO medical history of his medical condition from his previous pediatrician. Between talking with reception all the way to a practice manager, I can safely say you will find better care almost anywhere else!! Don't waste your time especially if you're looking for a pediatrician

Arrived at 12:04am was out by 12:50. No line or wait. I was treated and taken care of immediately.read more

Was at this facility yesterday with a friend that was having a reaction to a new medication, as his…read moreDr. instructed. Only to be belittled and spoke to in a very condescending manner. We were belittled and demeaned when we had the audacity to ask questions about the tests and why there was NO definitive diagnosis. We were then lectured on the purpose of and Emergency as if we did not already know and understand process. The nurse-practitioner that was directing his care was incredibly unkind and quite unpleasant and quite full of herself. Questioning why anyone would go to McLaren Clarkston with that kind of treatment.

Very clean facility, staff was great, had a bit of misunderstanding but I had a PA call me and…read morerectify the situation..

Unfortunately, this business and Company care about money and not patient care. I have been using…read morethem for over five years and every time I go in the main concern is how they are getting paid. I have been getting the same procedure every year for the last five years and now they denied my service because of mixups with their billing and insurance companies. I contacted my insurance company and they have no idea what Pine knob urgent care is talking about. Also I explained how they denied my service and Blue Cross blue shield is going to launch an investigation into this practice. Also wrote a letter and a complaint to LARA and have a case number they are going to be investigating as well. Pine knob urgent care tried pulling the same thing, five years ago and apologized and continue my service until now again. This time I will not be returning, but I will definitely be pushing correct procedures on filing complaints. Notifying All social media sites to stay clear of this company. I will be following up with the Michigan State complaints and the insurance companies to make sure this doesn't happen to somebody else. Talked to the manager Kathy and she called the owner Scott, and they made a decision that" I am not sick", so they don't care if they deny my service. Don't waste your time and money at this place or even your health. They are very rude company.

I made an appointment when I was trying to get pregnant. They didn't pregnancy test me on my first…read moreappointment and prescribed me birth control to regulate my period. It turns out I was pregnant taking birth control they prescribed. They made me make another appointment to tell me that they couldn't see me anymore because of my medical history that I had given them during the first appointment. They charged me for both appointments

Dr. Zaidan and ETCA figured out my 18 yr old had a bad case of endometriosis and fixed her to…read morefinally be out of pain after years of family docs trying to figure out what was wrong. Family doc didn't look for something like that at her age. After 3 or 4 yrs she's finally out of pain. Highly recommend.