My husband and I have been patients for about 5 years now. We've always had great experiences ! My…read morehygienist is always great. I have noticed some changes since the practice was sold to the Smilist which have been slightly annoying. I don't understand why I have to fill out 10 pages of medical history every single time I go.

For a while I loved this dentist and the staff. I am currently pregnant and have only been…read morescheduling cleanings. I had an apt. today at 3pm. I'm sure of this because I received 2 reminder texts. When I showed up for my cleaning the receptionist said they did NOT have me in their system. I showed them the reminder text I got, 2x. I was told "Sorry we don't have room for you today, we can schedule you for next tuesday". They were not even apologetic or accommodating. The service used to be amazing and this was a straight insult after being a client for 3 years. So happy I'm not the client that traveled miles or took time off for this appointment. Time for a new dentist office.

It is with great hesitation that I write this review,, after careful consideration, I realized that…read moreI wanted to share my experience with other people to prevent them from wasting their time with this practice . Dr Danielle although pleasant iis extremely unengaged and inconsistent especially with following up on Pt care Donna one of her appointed lead staff members has promised to call me back since October of 2021 regarding pricing on a unresolved treatment plan for restorative work . I am still waiting to speak with Donna. I have called the office four times since October 2021 and have not gotten a resolution or price regarding my treatment plan. I was offered three different prices and each time Donna saids I will speak with Dr. Danny and get back to you. Never received a call from her yet as to date. after severe frustration I called my insurance company a PPO to find out what services were provided and what was being done because no one explained anything to me in the office. I was told no exrays were sent in with the treatment plan they sent to insurance and because oIf that my claim was denied. I then called and spoke to Amanda although very helpful she stated she would get back to me in two weeks it's been a month in a half already and I'm still waiting for a call. I was also told by insurance there was one charge was pending for $234.00 fir the work done On October of 2021. Beware and stay away.

I have been coming to New City Cosmetic & General Dentistry for years. Both the dentists and office…read morestaff are thoughtful, patient and attentive. You won't find another group quite like this one. You're in good hands as soon as you walk through the doors. Sarna J.

The kindest woman ever! Answered my questions because I called the wrong office and took her time…read moreto talk to me like a human being even though I'm not her patient. Bravo to kind doctors like this!

Dr. Barrera is not only a dentist, but a healthcare professional who is interested in the overall…read morehealth of her patients. Unfortunately, I have spent many hours in a dental chair, but Dr. Barrera is the best one yet! The office is beyond sterile, but at the same time, welcoming. She always takes the time to discuss every detail with you and never promotes unnecessary procedures. She educates and strongly encourages preventative care. I have never been kept waiting for an appointment and Dr. Barrera totally cares for all your needs herself! I'm writing this review, not only because my family is thrilled with Dr. Barrera, but because I only found this treasure through a Yelp review!

Dr Fish is fantastic! I had a few crowns and a root canal with no pain or fuss. He is calm and…read morecareful and an amazing technician. Also, informative! Best experience with a dentist I've ever had. The office staff is so nice as well and competent! Highly recommend!

My family has used him for years and honestly I've had to have more things corrected or pulled…read morebecause of him. He is money hungry and will find anything in your mouth to drill $$$$ thanks to him I needed two teeth extracted Also they will call you non-stop to set up an appointment if they don't reach you at home they call your cell, or they contact your parents or text you! Do yourself a favor and don't use him

If you have any anxiety about the dentist, go see Hailey! She is a wonderful educator and made me…read morefeel completely at ease despite my long break from dental cleanings. I left feeling great, educated and confident about my next visit. I had a fantastic first appointment here! The entire staff, especially the reception team, is incredibly kind. Highly recommend!

Wonderful practice. Honest, friendly and professional. Highly recommend. Very clean and organized.read more

Care Credit scammer. He'll charge you up front then not finish the work. Contacting the company…read moreabout what he does. Don't be fooled by his gentle nature, he is every bit the dirty troll he appears to be.

If I could give zero stars I would! DO The service is absolutely dreadful. The receptionist shows…read moreup for attendance and does absolutely nothing. They do not know who is on the schedule and do not provide confirmation calls for appointments. That is the least of it. I went in for a bone graft for a dental implant. After the bone graft is completed, I needed to return four months later for the implant. The receptionist/biller never called for the authorization and never told me I may have to pay 1,800.00 out of pocket. I showed up today for the implant only to be told for the first time that I needed to pay $1,800.00 in full! I asked her what my insurance said and she said she never heard back from them. So I asked why she didn't follow up. She told me, "it's a courtesy" and she doesn't *have to follow up. I've been to many a dentist and doctors offices in my day and... it's your job. The doctor participâtes with my insurance and everything must first be run through the insurance with a denial before I come out of pocket. She rudely doubled down and said they must have been closed during the shut down (lie number 1) and continued on to say that they denied her request which is why she never heard from them (lie number 2). Insurances always issue documentation to both the provider and the patient for authorizations and denials so don't urinate on my head and claim it's raining... She offered to rescheduled me... but I took a hard pass. It's not a courtesy to tell your patients how much they will be spending out of pocket - it's your job. I will be getting that implant - just not here. Run far and run fast from this business.

We have been patients of Dr. Auerbach for close to 30 years and he has never once disappointed us…read morewith his professionalism. He is a top notch dentist and person. A complete pleasure to deal with along with the staff.

I've been a patient of Dr. Bernstein for many years. I found him very honest, caring, and highly…read moreskilled dentist. I highly recommend him!!!

Needed an urgent appointment to replace a broken front tooth crown. Office manager arranged my…read morefirst visit with Dr Sri who recommended a plan of action and executed it perfectly! Very happy with my new set of crowns. They and look better than the previous. Everyone in the office was friendly and accommodating. Hygienist was diligent and thorough. Will be going back!

I just have to say, I normally hate going to the dentist but, absolutely LOVED my experience at…read morethis office!!! Jeanette took amazing care of me and Dr. Shri was awesome! Such a professional and courteous staff, actually looking forward to my next visit!!!!

Came here after check the Peter Boy Adam website since they're a preferred provider. I've been…read morehere twice pre-covid and it's literally an in and out experience. Dr. Chen is very professional and has a nice laid back attitude which makes the experience much more tolerable. He does great work and is very "gentle" Clean facilities and friendly staff - Give it a shot if you're looking for a dentist.

I did not go to the dentist in a few years so l was very scared. Cleaning was amazing, very gentle…read more I highly recommend this dentist. Office was relaxing and clean. Have to return for more work.

My experience was horrible with this dentist. He was mean and just plain rude. I came in to fill my…read morecavity and all I heard was judgmental remarks like "Do you eat a lot of candy or something?" He numbed me a little bit, but I was still in a lot of pain. I was hurting so bad; tears were coming out of my eyes and all he said was "I'm almost done" and "you're fine". I left the office and never came back. DO NOT RECCOMEND.

The service is really bad. I went to get a crown and after a month it comes off and every time I go…read morethey only care about the insurance it seems that their service has no guarantees the service is very bad you call and they treat you as if you were asking