This guy is absolutely the best in the business. If you ever need any mold or water fixed in your…read morehome, he'll be there in no time and do it for a great value! Spencer and team are incredibly thoughtful. I couldn't recommend them enough.

Best Option is a company built on quality of service and honesty! I called Spencer and told him my…read moreroom smelled musty and the very next morning he was able to come over. He and his company do amazing work and I would highly recommend him if you have any mold or water damage or just need a honest assessment! Best call ever!

Outstanding service, excellent value. Recommend Method without any reservations and will use the…read morecompany again for semi-annual check-up of residential HVAC equipment. Sheldon, our technician, thoroughly tested our 12-year-old gas furnace and correctly diagnosed a problem. He is friendly and respected our property. We got a clear answer about a needed repair and he came by the next day and installed two inexpensive sensors. Total cost came to $139. He ran the furnace through several heating cycles while he waited to ensure he had corrected the problem. A few days before we had a competitor's technician take a look, but he didn't find the problem and instead recommended about $2200 in so-called repair parts. Most of those parts had nothing to do with the the problem. And I had installed some of them as new parts only a month or so ago. Talk about a scam. The competitor also tried to talk us into a complete, new HVAC system!!! Go with Method. They are a small, local company dedicated to their customers.

Poor workmanship, low accountability, bad communication, and does not stand by their work…read more My wife and I bought a brand-new townhome about two years ago. Our AC struggled from the first summer, but this year it became much worse. Our home was regularly 78-82 degrees, even with the AC running constantly, and we eventually had to move our mattress downstairs in the living room just to try and sleep. Method installed the HVAC system. After being told the warranty had expired, I had another HVAC company take a look. Their technician identified what was an obvious installation/workmanship issue and evidence that the refrigerant had leaked out. He recommended I contact the original installer before paying for an expensive repair because the issue was so clearly a mistake on their end. He mentioned that his company always honors that kind of work even outside of warranty. I contacted Method, explained the situation, and was told management (Cody) would call me back. After multiple service request follow ups, and more than two weeks, that call never happened. I eventually received another call from the front desk reiterating that the warranty had expired. Never the communication from Cody I was told to expect. I understand warranties have limits, but I expected a company to at least investigate a potential workmanship issue and follow through on a promised callback. If this was my business, I would feel importance in at least investigating an issue if it may have been our poor skills causing the issue. Method may be great in other areas, but that is not the experience we had. We are now facing a significant repair bill on a two year old home, as a result of their poor workmanship and lack of accountability. If accountability, communication, and standing behind your work matter to you, I would encourage you to ask some questions before choosing them.

Our AC went out on us during a very hot week. They were prompt and the repair man was really good…read moreat checking our furnace and AC. He explained everything and was thorough in his check up. He got our furnace cleaned out and told me how to change the filter. The AC was on and running by the time he was finished. The service was great and the price was very reasonable. I will call them again if issues come up.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

I needed to have two shutoff valves (I think they called them emergency stops) installed for a…read morebathroom faucet. They supplied the valves and the labor. I'm happy with the work and the techs (I didn't expect two) were very nice and competent. I am disappointed with the cost of the work. I was charged $450 for installation of $20 worth of valves.

I made a service appointment two weeks in advance and arranged with my employer to work from home…read moreon the appointment day to meet the technician. I received several texts throughout the day with "updates" about the tech running late because he was servicing other calls. Finally, I received a text saying the tech was not available to show on the appointment day - at all - yet alone the 2 hours window I was asked to hold. Comcast is better than you guys.

We were referred to Connect by the Frankie and Jess podcast for a new ac unit install. Malik came…read moreout and we were really impressed. He was amazing! Energetic, fun, knowledgeable guy! We highly recommend! Love Malik!

I would not recommend them to anyone and they advertise $89 to snake a drain. However there's snake…read morewas not long enough so they were going to go through a different drain but wanted to charge me $500. I thought it was a rip Off I could understand them charging me another $89 for the second dream but not $500 plus the guys trampled my strawberry plants in the backyard and left my gates, open where my dog could get loose.

I highly recommend these guys. This is now the second home where they've worked on the stop/waste…read morevalve. They're efficient, cost effective and are plumbers NOT landscapers. It was repaired in October and sat for the winter. Comes spring I turned on the water and there was a leak. I called, they came out and repaired it. Thank you STOTT Plumbing

Their scheduling is awful and their ability to keep any promise is zero. Have now waited two full…read morefour hour windows - checking with dispatch multiple times to make sure the tech was coming. Each time yes - still in the schedule. Each time end of four hour window a call to reschedule for tomorrow. I am going on day 3 of clearing my schedule to be ignored by their scheduling. Don't use STOTT! Would give zero stars if that were an option

Robert Walton and his team are the best. They've always been responsive, quick to diagnose a…read moreproblem and their prices are fair. One of my favorite things about Robert and his crew is that I have found them to be honest and fair in their pricing. They're not the cheapest crew in town, but they're really good at what they do and I feel I've always received excellent value and service for the money spent. They've handled plumbing, heating and air conditioning for me in the past and they're my go-to for anything mechanical. My entire family uses Walton Plumbing!

I cannot say enough about Robert and his company. We have been loyal customers with Robert for…read moreover twenty years. Responsive, respectful, get service, tremendous value; and all around great people. Robert has serviced and installed water heaters, faucets, numerous repairs and did great work with our basement remodel. Look no further.

You know how everything tends to go wrong on the weekend and in the evening long after businesses…read morehave closed???? Yeah that! Sunday night, 9pm non less my son screams Oh S***!!! And I run downstairs to find my basement flooded with water pouring in from my cement wall. I called ASAP left a message on their voicemail and got a call back within minutes. I explained my emergency and Kevin, the owner, personally came out that night to help me get things assessed and water turned off in places to prevent further damage and coordinated with his crew to be out in the next 48 hours to fix everything. I thought it would be thousands of dollars given the off hours and emergency nature of my issue but no the entire job was less than $1000. Shocked the hell out of me. These guys are truly honest. In my fire state they could have just charged me anything and I would have paid it. But they figured out the issue which wasn't as huge as I'd feared it would be and charged based on the time, part costs, and the job itself. I feel insanely lucky and am happy to shout from the rooftops that this company should be in everyone's address book and the first call if they have any plumbing issues. I'm beyond grateful to all of them for their help and quick and exceptional work and beyond that their honesty in their pricing. Thank you guys!!!! Highest recommend ever!!!!!

We had a leak in our water main in our basement and it was pretty frustrating. I called and Kevin…read morecame out so quickly and fixed the problem plus gave us an estimate on replacing the valve and pressure gauge. He also repaired a toilet that was leaking. His work was thorough and his prices were very reasonable. We're so happy to have found an awesome plumber in our neck of the woods!