1. Classic Aquariums

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    Classic Aquariums

    5.0 (1 review)
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    9 years ago

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    Evergreen Animal Hospital

    Evergreen Animal Hospital

    3.7
    (70 reviews)

    When my half-Maine coon got into a brawl with another male cat, the new vet was able to see him…read morevery quickly thru their drop-in service. Puncture wound was dressed, 10-day regimen of antibiotics (liquid or pill) was provided, appropriate tests were done, vaccines were brought up to date. I will miss Dr Mark Burton, but this new provider seemed to run an efficient office.

    Edit: I understand a company's need to immediately respond to negative reviews. I also multiple…read moretimes told the doctor I knew that this wasn't her fault. My animal passed not because of anything the vet ever did and I would never imply that. The conversation we had on the day was a quick line about being frustrated that they weren't open and then to the conversation about the animal I was there with. I'm very sorry if she felt like I was trying to blame her. Additionally, I was assuming the event they had to close for was a last minute thing because I did not think a professional setting would have planned to be closed that day and not have any sort of notification. This review was specifically about my experience of the location. Personally, I would caution people from going to a business where the business manager spend his Sunday night looking up information on past patients (which I'm assuming happened because he was able to state a specific date) just to combat a bad review. TLDR: This used to be a wonderful place under Dr. Burton, but the new owners have ruined the good reputation and good will. Staff have been known to argue with people on their reviews so I'm sure a response defending themselves will be left on this one This was the best place when Dr. Burton ran it. Unfortunately, since it has been sold the experience has plummeted. Most of the staff was let go (though the new staff and owners will say they left voluntarily) and the consideration and willingness to work with patients has disappeared. What was previously a run in back with Dr. Burton for some blood tests and ended up being over $500 with no warning with the new owners. When I expressed confusion and concern that I had a massive bill that I had not been told about before the blood draw I was treated like I didn't know what I was talking about and quite literally had the card reader pushed towards me. When I asked if I could do a payment plan as I've done in the past with Dr. Burton as I had bills coming up and was not planning on spending over $500 I was told that that was no longer something that was offered and that I needed to pay right then and there. This on top of the fact that when the new owners took over there were days where the office was closed but there was no information about that put online nor was the voicemail updated. So anyone showing up for appointments that day were met with a paper on the front door saying they were closed and when I asked about it at a later time I was told the vet's son was moving into college and that it couldn't be helped. Again I was treated as if my questioning of why there had been no notice online was ridiculous and rude. If you are thinking of coming here because you've heard good things, I would highly recommend looking into some other locations. The high rating for this animal hospital is all thanks to Dr. Burton, and unfortunately he is no longer there

    Classic Aquariums - aquariumservices - Updated July 2026

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