Danny, Mary and Tyler are such a pleasure to work with. They have serviced each of my cars, over…read moremany years, both for maintenance and for "issues" both very big and very small. I recently bought a car from them, as well. There is no substitute for a business you can absolutely trust and appreciate. They are friendly, fair, respectful and always flexible You are treated as much like a neighbor as a client.

Honest, trustworthy, fast work. Family owned business. Got my jeep in within a day, competitively…read morepriced, even brought me home! Danny and Tyler are the best! Thank you!

Hi, I have come to this place and I had my entire rear subframe replaced. As of recently I heard a…read moreclinking sound in the passenger rear side of the car and I went to investigate. The sound came from the Shock mount which they had forgotten to 1. Tighten Down and 2. Put the Bottom nut on the shocks bottom. This goes against being safe and I paid good money to have this done. The quality is not there for a job as careful and expensive as this one. Very disappointed

Went to the Chevrolet dealership in Vernon for a repair. They quoted $3,800.00 to fix my car. I…read morethen went to Axelrod Tire and Service in Portland, Ct. to get a second opinion. I spoke to John and showed him the quote from the Vernon dealership. After reviewing the issue he stated he thought he could fix it for less. I left my car there and the next day I was informed that the repair was complete. The bill came to under $800.00. I can't thank John enough for this fabulous service.

So I have a Cadillac CTS and i had a light on for the front drivers tire needing a tire sensor…read more I explain that i have my own that i had bought and John told me he couldn't program it unless it was his. Ok, so i go down there and explain which tire sensor it was and they still insisted it was one of my back tires. I go to leave and my light is still on because they couldn't program it correctly. A week later i called back and they swear they've got the fix now, I left work early to get there, just for them to frantically try to find youtube videos on how to do it, still didn't get it. So i leave and go to the guys i have always trusted for over 10 years over at Pop's and low and behold, it was my front drivers sensor, which they replaced and reprogrammed all my tires for me. So i call John back and he begins to raise his voice at me after i explain i just had to have Pop's do what i paid them to do, he gets extremely defensive and demands the number to Pop's. He speaks to them and i called John back and he asks me to fax the Pop's receipt, so i do. Let it go a few days, he never once in all this called me back on his own and avoided my calls, i know this because calling from a blocked number within seconds and he picked up. So finally he says he will give me back the money for the part, but not the labor money. Why should i pay for labor for a part you couldn't install start to finish and had to be redone because he couldn't program or messed up mine? So at this point it's really for me about how unprofessional to raise your voice with a customer and avoid and be rude and not follow through. Why should i be stuck with the labor charge? Again, it's principle. I don't really care about 50.00, obviously he needs the money more than i do. Just a very disappointing experience. Would not recommended. I will just stick with my guys at Pop's who have never let me down.

Apparently Gustine's is under new management and it shows. The old crew would work with you to…read moreresolve issues and make sure you received fair treatment; they understood customer service. I spoke with the new manager Dave regarding an issue of concern and found him to be sarcastic and of no help. Time to find a new service center!

Love em!!!! Incredibly nice, responsive and knowledgeable. Heading back this year for repairs over…read morethe winter.

Numerous repairs: fuel pump replacement, installation of a power steering tank and rear wiper…read moremotor. For a very busy shop, They made time for my emergency repair. ... Very good value for the services provided with high level of professionalism and attention to detail. Highly recommend this business!

Angelo and his team are always reliable, honest and as quick as possible. I take my Porsche there…read morerather than the dealership whenever possible - I much prefer their workmanship, attitude, and the price is often much better which is nice. Even if they cost more I would prefer imported auto center - they tell me when I don't need specific services, bring appropriate items to my attention and give me options, and are candid when there is something out of their abilities or comfort zone (certain cars have very specific tool needs or specialty bits that are impractical for anyone but a dealership, especially on oddball cars like mine). They would rather my car be repaired properly than make a few bucks off of me. Highly recommended!

Went to have my omissions tested. Amazing service, clean waiting area and friendly staff. Would…read moreabsolutely recommend!

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher