You only need a car service to do two things - pick you up on time and get you where you need to be…read moreon time. Mike from Mahogany Ridge did that and, as a bonus, at a reasonable cost. He also offered tips on how to get picked up quickly at JFK, which we greatly appreciated after a long flight from LA. Thanks , Mike. This service is highly recommended. Jack and Carole

This is a company you can depend on. I have been a customer of Mahogany Ridge for years and they…read morehave never disappointed me. The vehicles are immaculate and well cared for and the skilled and careful drivers are courteous and genial. Mahogany Ridge always arrives a little early (with no pressure on me to leave early, although if I'm ready I'm happy to hit the road a bit ahead of schedule). This is a well-run, professional company that appreciates its customers and delivers excellent service.

Nancy, the owner of The Chauffeur Ladies, provided outstanding driving service for our airport…read moretransfers during Christmas week. She picked us up on Sunday at Newark Liberty Airport and drove us to Red Hook in Dutchess County. On Saturday we took the reverse trip. Communication (text, phone, and in-person conversations) was always easy and direct. She texted us with specific instructions for how to find her at the airport. She drove calmly, competently, and very safely. She checked in by text two days prior to our return trip, and to be safe, we arranged a pickup 4 hours before the time we wanted to be at the airport due to the heavy snowfall (8 inches) expected the next day. Both trips went smoothly and the cars used felt safe and reliable. We trusted Nancy and will trust her or any of her other drivers again for our future trips to New York. We highly recommend her and invite you to benefit from her service.

TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

On time. Good communication. Nice clean car. Have used…read moreMike/Executive Care Service twice for rides from Poughkeepsie to LaGuardia. Very happy with service both times. Will use again.

Needed a round-trip ride to JFK from Poughkeepsie and saw the reviews. The reviews are correct,…read moreExecutive Car Service is very responsive, polite, timely, and reasonably priced. Will definitely recommend and will use again.

There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

They are very reliable. It was great service with a smile. It was a smooth ride in both directions.read more

Prompt, courteous, all-around great. This is my go-to for airport service in the Hudson Valley.read more

Hudson Valley Airporter provided reliable, timely and friendly service to and from JFK airport (not…read morethe easiest of destinations) in a spacious and comfortable car. A particular shoutout to Annamaria, our driver on both legs of journey.

I needed a car to pick me up from my wedding, so I looked up limo companies in Kingston. First I…read moresent Black Diamond an email for a quote and heard nothing. A few days later I called them and spoke to someone and explained what I needed. I was told someone else would call me back with a quote. Still, I heard nothing. Needless to say, I did not continue to bother them. If the ever do call me back, I'd be weary to use them with such poor customer service.

Used the sedan service during my daughter's wedding. Driver was cordial / professional and on time…read moreat every pickup. Was able to schedule the time needed not just one block of time. Will use Black Diamond again.

A great experience, we booked the day of, mere hours before, and the driver was available and…read moreready. He was there right on time and we had such a smooth ride. Thank you so much!

company previously had contracts with medicare/medicaid for transportation which they discontinued…read morewithout notifying the MAS which is allowing them to book rides for people who are trying to get to doctors appointments. my FIL was left without a ride today because they refuse to correct the issue; when I called the dispatcher was rude and hung up on me.

I booked City Rock Transportation to take me and my husband to JFK and to pick us up from Newark…read more We spoke and everything was worked out nicely; pick up dates and times as well as price. Unfortunately due to circumstances beyond our control I had to cancel the booking as well as our plans. When I called, Mr Clark was understanding and even offered his condolences. Whenever we can go forward with our plans, we will be using City Rock Transportation!

From the owner: When you need reliable transportation services, look no further than Cityrock Transportation LLC…read more We'll pick you up or drop you off at the airport, take you to the doctor's office or coordinate a wedding shuttle service for your special day. We also provide long-distance transportation services outside of Poughkeepsie, NY up to a 200-mile radius. Call now to learn more about our transportation services.

I arranged a ride from JFK to Hudson Valley for my son. When I reached out, they got back to me…read moreright away. It gave me confidence in their service. The day of the pick up there was major flooding which closed roadways. It took much longer than expected but the driver managed the situation professionally. I would certainly call this service again.

We hired Mid-Hudson Limo to get our daughter from Vassar to the New York airport at the end of the…read moresemester, to reduce the possible Covid contact points involved with taking multiple trains. While the price seemed high at first it's absolutely in line with the market and the convenience made her travel day so much easier. Mid-Hudson made sure they had all the information they needed during booking, stayed in great contact with her the week before, and arrived right on time with a very safe vehicle and a driver that made her feel very comfortable.