I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

You sliced into my wires and connected them with electrical tape. Even I know that isn't…read moreprofessional and I'm a female. I didn't bring it to an unauthorized location because my truck would not start back up after I parked it in my driveway for two days. It wasn't until we unplugged the GPS that it started running again. Now you're telling me that isn't your fault either? Make sure that the video u have included the whole 45 minutes without cuts or edits. Please and thank you Oh and not to mention now my back up camera and radio no longer works. It all has to be reprogrammed. Great job sir.

Best shop! Professional, knowledgeable, efficient, and affordable. I've trusted this business for…read moremany years with all of my cars' necessities. Thank you, Ace and team!

From the owner: 15 years of specializing in automotive HVAC, Gemini Air Express is a fully mobile mechanic service…read morededicated to keeping New Orleans drivers cool. We strictly service R-134a A/C systems, providing focused diagnostics and effective repairs without the hassle. We are EPA-certified and equipped to handle everything from routine maintenance to climate control issues on-site. Trust us to get your A/C blowing cold again with professional, transparent service. We also offer 'Light Mechanical' services including but not limited to: • Brake Service: Pad and rotor replacement. • Battery & Electrical: Testing, jump-starts, and alternator replacement. • Tune-Ups: Spark plugs, ignition coils, and air filters. • Belt & Hose Repair: Serpentine belts and cooling system leaks.

I needed tires for my vehicle a few months ago, and Shay, the store manager, was extremely patient…read moreas well as professional and friendly. She went above and beyond to try and accommodate me on tires within my budget. She even advised me on how to save some money. Shay is worth her weight in gold. I wish more businesses had employees like her. K. Johnson

I would not recommend this Firestone location under any circumstances. I'm here for work, 1,000…read moremiles away from my family, and I rely on my vehicle every day. Despite explaining my urgent situation--and a known leak issue diagnosed back in the fall in my home northern state that routinely gets snow in the winter --I was met with nothing but delays and indifference. I dropped off my vehicle at 8 a.m. with the clear expectation of a prompt service, only to be told by an employee that he'd get back to me "in a few hours." When I called at 2:45 p.m., I was informed, "Nothing we can do. We'll get to it when we can." After my co-workers had to bring me back at 5:30 p.m., I reluctantly rescheduled the appointment for the next morning. The same cycle repeated the following day. Finally, after continuous follow-up calls, I was told around 3:30 p.m. that they couldn't find the leak and that the system was recharged with dye--before being instructed to return if the AC ever started blowing hot. Fast-forward six weeks: After another 8 a.m. drop-off and numerous calls, I finally spoke with Denick. He explained that a technician had determined the evaporator coils were leaking and that the o-rings needed to be replaced. When I inquired about the availability of the o-rings, Denick dismissed my concerns with a sarcastic remark: "it's Louisiana, it gets hot here." Adding insult to injury, I later took my vehicle to another mechanic who determined that the o-rings do not need to be replaced at all. Between the repeated delays, lack of proper communication, and the dismissive attitude toward my urgent work-related situation, I am extremely disappointed with the service at this location. If you depend on your vehicle for work and value timely, competent service, I recommend steering clear of this Firestone location.