Had this company install glass shower wall and door in our newly renovated master bath. Salesman was extremely helpful, however, the installer was rushed, messy, and showed no attention to detail. 1/2 the silicone caulk was not smoothed, one spot had no caulk at all, and this was an overall messy job. Salesman came back and cleaned it up the best he could but I ended up redoing the silicone myself. For the price of the glass and service I expect much more attention to detail by the installer. read more

This company came out to install our shower glass in our newly renovated bathroom and busted a pipe in our wall doing so. They showed no remorse pretty much said call your contractor and deal with it. We are left with no water and now have to remove and replace brand new porcelain tile and whatever else. We are totally inconvenienced they offered no compassion or concern. Find another company with better customer service and professionalism! read more

I had a broken car window from a golf ball that I needed repaired. Star Glass came to my rescue and repaired it quickly and for a great price. I was so relieved because bad weather was coming. The technician was friendly and the price was great. Will definitely use again in the future! read more

Very fast and quality service. Brought my car in for a windshield chip and it was fixed in 20 minutes. Professionals.

Star glass is my definite go to for glass. They are hands down the best glass company for any of your glass needs. They came out right away and gave me the best price! I hired them to change out a glass on my rental property, and they came out the same day and were done in less than an hour. I will definitely be using them in the future! 100% recommend! read more

We had four panes of window glass at the house that needed to be replaced. They were specially frosted glass from when the house was remodeled a few decades ago. Star Glass was able to find an EXACT match for the glass. I thought it would take half a day to replace the windows, but they completed the job in little over an hour. Kudos to the installation crew Jeremy Stipe and Edward Sylve (and Sam in the office) for five-star customer service! read more

Hired Star Glass to replace our patio door glass panel that had broken. They did a poor job. We were not told that they could not replace the rubber gasket around the glass. So now we are left with an unsealed patio glass door that fogs up and obstructs our view. We received no help from management to remedy this problem. Terrible customer service, do not hire! read more

Star Glass. Best service ever!These guys are amazing and awesome service. I called hundreds of companies and nobody could schedule service quickly but star glass came to us the next day. They really did great job. Thank you Star Glass read more

I called out Star Glass to give me a quote on a window with broken glass. They gave me a quote over the phone and sent someone out to measure. I paid the deposit and took the total out of my renters deposit. I'm the midst of the initial quote and install they called me multiple times asking me if I wanted to have someone come out and measure (they already had) go ahead with a deposit (I had already paid) and on and one. Fast airwaves to install day and they tell no oh, we can't fix your wi dow we will give you your money back. I told them that would. It work as I already gave my renter their deposit back. They said don't know what to tell you we can't fix your window. Do not trust them at all, terrible company I am out a lot of money now because of their error and they don't care read more

I WOULD NEVER USE STAR GLASS EVER AGAIN!!! , my husband called out star glass to give us a quote on installation of a shower glass, first off we were quoted a cheaper cost then the price that was given via email , but fast forwarding I agreed to move forward with the service, the total cost was $1813, which covered glass and installation. I was told that the glass would take around three weeks to come in from manufacturer from the date that the deposit was made which was on 09/26. Now its the waiting period, I get a call the day of installation which was the end of October, just to be told that my glass was cracked on the truck, and the glass had to be re-ordered, at this point I'm pissed and asked for a refund and was told that I could not get a refund because the glass was special ordered to fit my shower, ok so I agreed to let them reorder the glass, the new glass comes in and I was then informed that the now NEW glass had a chip in it(if you are keeping count that was glass number 2) and was called to the office to look at the glass to see if I stilled wanted them to install a chipped glass, of course I told them no way will I pay almost $1900 for a chipped glass, so now I have to wait on another glass(number 3). I get a call on Friday November 19,2021 to be informed that the glass was finally in with do defects. Eddie the manager advised that I would be compensated for my inconvenience my whopping discount was $90, wow, on top of that I was told that the install would be sometime before lunch, well when I call to find out what time would that be he said he can not give me a definite time as they work on a window, so he then proceeded to tell me it would be sometime between 11-1pm so that is before or after lunch which one is it???? All I'll say is this was by far the worst service I have ever received I am not a happy customer at all, and just to think I have rental properties I was considering using the company for, but no way in hell. RUN FAR FAR AWAY FROM THIS COMPANY!!!!! Signed very unhappy customer!!! read more

I was telling one of my friends how my windshield had a monster crack in it. I was given Kevin's Star Glass business card. I called Kevin. He quoted me a fair price and scheduled me an appointment. I arrived early, but they were ready to take me anyway. I was offered a cold beverage while I waited. I was in and out in under an hour! Polite and professional service; would recommend Star Glass to anyone. read more

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I recently needed shower doors put for the remodeling of my bathroom. I called all over and got the most outrageous quotes. I called Star Glass and spoke to Mr. Eddy he took the time to explain what they would do and also worked with me and gave me a great deal! I will in the future recommend this company to everyone. This is will always be my go to glass company. Great customer service and work! read more

Amazing staff, awesome attitudes, very honest and helpful! Would recommend to anyone!! They also have great coffee choices while you wait! Definitely worth your time and checkbook to visit these guys in Gretna! Thanks for all your help, Star Glass!!! read more

I was quoted 2-3 week install. It's been 2 months. I wish I could review their work, but unfortunately I have not seen it.

I called several glass companies before Star, as they are not the closest. Not only could every other company not provide me with an immediate solution, their customer service was a 1, at best, on a scale of 1 to 10. Before choosing convenience I always consider the type of customer service I'm provided with initially. When I called Star, I was so impressed by the customer service that I received. The representative I spoke to, Patrick, was so helpful and asked questions in such a way that I knew he was asking them in order to serve my company as best as they could. He wasn't degrading , but instead wanted to get to know my problem personally so that he could provide a personalized solution. Not only did he have a solution to my problem , but he went above and beyond to make sure that every step of the way I knew that he cared, and was working towards a solution that had my company's best interest in mind. He also followed up with me ask after our delivery to make sure that our product was what we needed/wanted and that our problem was solved. I would without, a doubt, recommend this company for any and all glass repairs AND, use them for services in the future. They truly care and that is what matters in a business transaction above price and convenience. Well done Star! read more

Kathleen runs an honest business. I needed her in a pinch and she gave me options from sending a truck out to my bringing in the frame to have the glass cut on a window pane. Because she presented options, I was able to use the most time and cost efficient way to fix my window. Gary was great and professional and the guys in the shop are good people and a pleasure to talk to. I highly recommend Star Glass! read more

The staff was great Kevin did a excellent job . The the work was horrible first the wrong windshield was put in my vehicle i had tint on the top they put one with out . The staff Kevin did a excellent job and changed it out . But the shop broke my wiper linkage and you could clearly see it was broken but the shop just put the windshield back in. As a good business the worker could have owned up and said he broke but put it together and didnt say anything Very bad on the work part. Had to purchase the linkage thru Ford to fix it . Give the staff Kevin 5 stars . The work i would give less than 1 star but it doesnt go that low for a review read more

I experienced the unfortunate event of my car window being accidentally broken thanks to a situation between a rock and a lawnmower. Fortunately, Star Glass was where I was sent to have it fixed. Kevin contacted me immediately to set up an appointment and told me the glass would be in the next morning for it to be replaced. Unfortunately, the next morning, Kevin called to tell me the glass was delivered to Star Glass....in pieces...and another piece of glass would have to be ordered and thus, I would have to wait another day for the window to be replaced. Later that day, Kevin called me and let me know that it was scheduled to storm the next day (I was totally not aware) and told me to come in some time that day so he could seal my broken window with plastic so that the interior of my car would stay dry. This was such a thoughtful gesture that I'm sure other companies may not even think to do and it was much appreciated. I pulled up, and Kevin successfully sealed my window in a matter of minutes! My car's inside stayed dry through the deluge and I was able to go the next day to get my glass replaced. My appointment was first thing in the morning and my window was back to new in under 45 minutes. While waiting in the office, the staff was so pleasant and kind and I was offered refreshments several times. I was truly pleased and impressed with my experience with Kevin and Star Glass and highly recommend them to all! read more

My husband was cutting the grass and a rock hit my windshield. I called Star Glass gave them my Ins. Information and they had the windshield replaced by the end of day. The tech Mark even came to the house to install it. He was very professional and explained what he was doing when my Son was asking him a million questions. Thanks for being so kind to my family. read more

These guys were the best in any part of doing business with them. We had a break in to our house and a large double pane glass door panel broken. They were out the next day to look things over and found out they had my window in stock. Because we had an unsecured door, they find the installation in the next day and was even reasonable on the price. They have all my business from now on. read more

Great and efficient service! They came directly to my house and changed out my windshield very quickly.

I purchased a custom glass shower enclosing a few years ago from Star Glass. The enclosing cost me $2700. From the inception of the install, one wall of glass was leveled by a piece of solid silicone. Unfortunately that piece kept sliding out fron under the glass making it become unleveled because of this the shower door would hit the non-moving wall of glass it met up with. In the beginning they had to come out twice to fix it. The third time they came out they turn the silicone piece sideways and it stayed in place much longer than it did before. Fast forward a couple years, and its starting to come from under the glass like it did before. When i called them to alert them so they could fix it, they told me it would be $177 for them to fix it the back the right way. NEWS FLASH...it was never done correctly in the first place! So how could you charge me for the same problem that keeps happening on a NON-MOVING WALL OF GLASS! Im going to pay somebody else to have it done the right way. I have two more shower renovations im about to do and i will not use these guys again! Warning, you shouldn't either! read more

I deal with Star Glass all the time and its great. I got the front windshield on my truck replaced at their shop on the westbank and they also came out to the house and did it once before. Good, family ran business. read more

Star Glass did a fantastic job replacing my windshield, even saving the stickers, and at a reasonable price, too! They got me in and out in about an hour, and everyone there was super friendly. I hope I don't have to bring my car back due to any more damage, but it's good to know they do other glass work, too. read more

Not just auto glass replacement. They replaced my shower glass in my bathroom and they said they can build out a glass shower in my other bathroom. Professional and service minded business. Many thanks. read more

For my windshield replacement I tried to do local instead of national. Buts it's was like betting on the long shot. You mostly lose. And for a windshield repair what is the payout? A few dollars maybe? Anyhow I had to wait a couple hours past my appointment time for the mobile crews to come back. Two mobile vans came back at once. The installers would not put my vehicle in their shop/garage. "It was too hot inside with no fans." Mid 90's in July and the heat index over 100'F. So they worked out of the back of their vans in the full sun in the parking lot. I tried to watch but the installer barked me away if I got too close. What I could see was the installer hanging on my doors and he used a crowbar to tear off the trim. Two pieces of trim came up missing. The installer said "the trim was dry rot and was not there to begin with." Why did the installer not tell me that parts of the trim were missing before tearing into it? If there was dry rot trim on my vehicle then why did he use a crow bar to tear it apart instead of some TLC? The manager and I opened the back of the installers closed van looking for my missing trim pieces against the installer's wishes. There were some rubber installations sealing strips in a bucket. "That is from another job the installer said". Why was the installer keeping someone's installation pieces for himself? My appointment was for 2:30 but my delayed windshield installation turned out to be the last job for the installer-a smash and grab job in the hot July sun! The installer was long gone before delays and parley wows with the management finally ending around at 5PM with an agreement to a 5% cut from the invoice (they wore me out-I had asked for 10% off to keep me satisfied). If you don't mind your trim flying off your vehicle on the interstate and want to save a few dollars then go to STAR on US 90 in Gretna. read more