My brother took his car there and the gentleman was kind and honest. He told my brother that he had…read moreto have the air compressor shipped and would be there in the morning. Very honest gentleman. The part arrived this morning and he got the job done. He replaced my brother air compressor and dryer on his AC problems. He replaced all the Freon in his system. Blew cold air for sure. Thank you Jeff and Jim for your hard work. I would highly recommend them also to you. Paul Chaknis

Being away from home with a broken air conditioner in my van and no one I personally know to…read morerecommend a good mechanic, I trusted the Yelp reviews and went to see Jim. He is amazing, he explained everything. He showed me the parts that were bad (after removal) He repaired the ac and windshield wipers, changed my oil, rotated my tires and removed 3 hornets nests from door cavities. If I could give this guy more stars, I would! Use him because he's an honest, kind human and is excellent at his chosen career! The world needs more Jims!

RV emergency! My tow vehicle was starting to make a bad…read morenoise over the weekend the people in this office diagnosed and gave me the most cost-effective answer for me and my situation. I feel the whole process was honest and truthful, and my work was completed in under two hours. And I was back down the road ahead of schedule very satisfied.

I got an oil change and had them test two of my systems. They did the checks free of charge with…read morethe oil service. While I was waiting the front desk clerk was on hold with an insurance company for over an hour just for the insurance company to deny the claim for the work they were about to complete. Staff is friendly and super helpful.

Will NEVER use Mike again. Still waiting to get our car back after paying for the parts 6 weeks…read moreago. Mike told us 2-3 weeks time to do the work after parts were paid. They have lied and given us excuse after excuse as to why it hasn't been finished. DO NOT TRUST MIKE!

Mike did a super job repairing my vehicle from hail damage. He was easy to work with and did what…read morehe said he was going to do.

Mike does great work and is honest with you about the progress of the job, he doesn't BS you. He…read moretakes a little more time than other body shops, but the work gets done right the 1st time!

Mike gave me an accurate quote for rear bumper and hatchback damage quickly. We set up a date to…read moredrop it off and it was completed on the date he promised for the price he quoted. I am very happy with the quality of the repair. You can't tell anything was done to the car. The cost of the repair was half of what another shop quoted me. One of the women at the front desk even stayed late so could get it picked up before the holiday weekend. Thank you to the entire staff. Jeff S.

This BS Body Shop has had my vehicle for almost 4months now. The simple body work was done…read more3months ago and now it's hung up because they can't find a simple wiring part. It's not a complicated part and this isnt Space X. Chasing this incompetent shop is tiring.. every week it's another "um, I don't know ...." phone call after chasing them for an update for days.. COMPLETELY UNACCEPTABLE.. maybe this will be resolved by the end of summer. I wouldn't let these people work on a skateboard..

I broke my side mirror off coming out of the garage! I took it to Gerber collision and Jeff was…read morevery professional - it was very complex due to it had to connect to all my electronic stuff in the stuff. They did an excellent job with the electronic side of it as well as matching the paint to my car...I highly recommend doing business with them...I am actually taking my car back to get some knicks and scratches out of my car now due to people not caring if they open car doors and hitting my car!!

Friendly staff who were honest about wait time but they finished sooner than expected! They…read moreplug-patched an almost brand new tire that I was concerned might have to be replaced. Great work at a very fair price. Now I can take the plug kit back to Walmart for a refund... whew! Lol!

Hung up on me mid conversation. I called to ask a question and as soon as I asked my genuine…read morequestion they just hung up and said nothing.

I do not recommend this place. After talking my truck in to be painted, I had to return it 3…read moredifferent times because of runs, waves, missed spots, paint splatters, they painted one of my key holes, even broke one of my headlights, etc. It's now due to be taken in for a fourth time but I'm done. I'll just have to deal with it because this has been going on for over a month now and I can't take any more of the stress that they have caused me. I hope this review will help others to please go elsewhere for your auto painting needs.

Will, at Maaco, is a stand up guy who communicates well and always has the customer in mind…read more Definitely recommend and would trust them with any vehicle of mine.

My father, a proud Veteran, recently passed away and left my mother a small life insurance policy…read more He specifically wanted her to use it to buy a reliable vehicle. She purchased a used 2020 Chevy Trax from Bill Byrd Kia, trusting their assurances--both to her and my husband (a mechanic)--that the car had been fully inspected and that any necessary repairs would be handled. My husband even provided them with a list of items to check. The only issue they acknowledged at the time of purchase was the tire pressure light, and they told us the sensors would be ordered and installed later. However, my mother never received a call back about those sensors. Then, within a week, the check engine light came on. Because of her experience so far--dirty interior, broken promises about the sensors, and overall lack of professionalism--she didn't feel comfortable returning to Bill Byrd Kia. Instead, she brought the vehicle to Bill Cramer Chevrolet, where they found the catalytic converter needed to be replaced and finally addressed the tire pressure sensors. The repair cost totaled around $3,000. On top of that, she had to leave my car at the shop for a week and rent a vehicle--additional expenses she couldn't afford, especially after just losing her husband. More repairs were needed, totaling another $1,000, but she couldn't cover them. She had already spent over $11,000 between the vehicle and repairs. Ultimately, with the help of the Chevy dealership, she was able to trade the car in for a new one, using the remaining insurance money. She brought the repair bills to Kia and spoke with Manager John K., who said he would discuss the matter with the owner and call her the next day. She never heard back, and when she followed up, he told her they would not be issuing any kind of refund because it would "not be beneficial" to them. Not only was my mother sold a defective car, but she was also treated with complete disregard and disrespect. It's deeply upsetting that a business would take advantage of a grieving Veteran's widow--especially after being given a chance to make it right. I am extremely disappointed and angered by how this situation was handled. No one should be treated this way, especially not someone in her vulnerable position.

Joy L. My Veteran…read morehusband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Chevy Trax from Bill Byrd Kia, yes it was a used car but they promised me that everything had been checked out except for the tire pressure light and they were supposed to order the sensors and I never heard back on when they were to come in and then the next week the check engine light came on and I was not going to bring the car back to Kia(they couldn't even fix the sensors), so I took the car to Bill Cramer Chevrolet and they had to replace the cadillac converter and the tire pressure sensors to the tune of $3000.00. I had to leave my car for a week and had to rent a car, now as I said my spouse had just died so I had no extra money for all of this and it was going to cost me another $1000.00 for things that were also wrong with the car. I had already paid over $11000.00 for the car and repairs, I had no more to pay so I traded in the car for a new vehicle, not wanting a payment so I used the remainder of the insurance. I took the repair bills to Kia and spoke with the manager John K. and he said that he would have to talk to the owner about a refund. He was supposed to call me the following day, but I had to call him and he said that they could not help me because it would not be beneficial to them to refund my money. So not only do they sell junk cars but they do not have any respect for Veterans, their spouses or their customers. I have never been so pissed off and disappointed in an establishment that would take advantage of a Veteran's widow.