We have never had a vehicle that the headliner started to fall down, but that's what happened to…read morethis one. We asked our mechanic if they had any place they recommended to fix it, and this is where they sent us. I looked for them on Yelp, but they were not listed. So we called them and ended up talking to Cindy (the owner) on the phone. I set up an appointment and at that time took the vehicle in for her to appraise. Let me say that I was really impressed with her. We also met her husband, and he was just as likable as her. They examined the vehicle and gave us an estimate to repair it. The estimate seemed reasonable, and we agreed to have them do the repairs. We took the vehicle in on the agreed date and thought we would be picking it up the next day. However, Cindy's husband's parents both ended up in the hospital and that delayed the time schedule. That was completely unforeseen but understandable. They called us after a couple of days and said the vehicle was completed and ready to pick up. We were able to get there a little before closing to pick it up. We examined the work and thought they did a really good job. We paid for it and headed out into rush hour traffic. After being stuck in traffic for a little less than an hour, I noticed a crack starting in the windshield. I watched it grow from under the registration sticker and start to work across the windshield. The crack had to have been caused by the repair as they had to have removed and reattached all the plastic pieces around the windshield. It was too late to try to get back to get back to them before closing, so I decided to take pictures and text the info to Cindy. Cindy got back to us the next day and said she would look into it and call us back. When she called back, she said her husband did not remember seeing any crack in the windshield. At this point, things could have gone really wrong. I started calling around for a windshield replacement and found the national chains to be very expensive. Then I started looking at local businesses and found someone who could do the repair for less than half the national chains and also would warranty their work. We sent that estimate to Cindy, but by that time she had found a friend who would do the repairs for about 2/3 the cost of the place we found. We told her we wanted to stay with the place we found, and she said she would pay what her friend would charge to replace it. We agreed to that. When you think about it, they could have said that they didn't cause the crack. There would not have been much we could do about that. But Cindy proved that she was a great business person by taking responsibility, and confirmed that she is a class act. Will I return? Let me just say that we really liked her and her husband a lot. They are the kind of people you want as your friends. I highly recommend them for any of your automotive interior issues. We think so much of them that we are also going to use them to recover a couple of our living room chairs!

Very disappointed in this place. After I got my seats reupholstered, I contacted them letting them…read moreknow it was not a smooth finish and they said with the heat it would adjust...that never happened. A little over one year later, this is how my seat looks. They never answer my calls or return my calls. What a waste of money.

Chuck's did an amazing job installing 2 full seat covers for my Lexus SUV. Their price was the…read morebest around and they did the work in the same day! Dropped it off at 8am and picked it up at 4pm. Amazing!

So my headliner in my 2013 Range Rover Evoque came unglued. We got an estimate from a body shop…read morenear us that was outrageous. Chucks quoted us a fair price, got it in the next day and it was done two days later for get this, a LOWER price than quoted. They also kept it several days extra because I couldn't arrange to pick it up. We will use this business again for sure. They have tons of Yeti products as well:)

incredible attention to detail with my leather seats, also with the new convertible top for my 1989…read moreCarrerra Cabriolet. The owner called me several times during the process to offer other advisement. Rene and his wife are very friendly and have time to talk to you. I went to 4 shops that claimed to do same work. One place looked like my Garage, not good. The others were too busy to come look at my car, "yes we do this no it wont be anytime soon... Call us in 2-3 months..." I own a business and could not speak this way. Thanks Rene, my car top and new leather seats are awesome. PS . he also told me what top and leather not to buy as they may be cheaper but i would be happy with the results. Adam Reyes

After getting a $3000+ quote from the Lincoln dealership to fix the rails on my sunroof that was…read morestuck in the open position, I started calling around. No luck! Finally googled "sunroof repair" and struck gold with Classic Auto. I spoke directly with the owner, Rene, who was kind, compassionate and professional. He heard the desperation in my voice and made it happen for me! I got my car from the dealership and took it straight over to Rene's shop. I was in and out in under 2 hours (after being quoted 10 hours of labor at the dealership). I highly recommend this shop!!! And they do more that sunroof repair.

Discovered some small damage of my interior door trim after purchasing a preowned Porsche that has…read morebeen bothering me. Started my quest to find a reputable trim repair shop without spending an arm and a leg (especially with high-end vehicles). Was referred to Encore Trim by one of my Wheel Repair personnel and it was an amazing find/recommendation. The owner of Encore, Shawn had been in the business for over 43 years, works for multiple luxury dealerships in town including BMW, MBZ, Audi, Porsche, and Lexus and is an expert in his field. Very approachable and friendly! He was able to squeeze me in on a tight schedule right after New Years and did an fabulous job repairing it in less than 3 hours! Will definitely come back to him for any interior leather/vinyl trim repairs for me business. Highly recommended for any luxury vehicles that needs interior work. Keep up the good work Shawn and Encore Trim!

Called for some information and pricing and spoke to the owner himself. Very knowledgeable guy and…read morehe spent 15 minutes with me on the phone giving me his professional recommendations. I really appreciated him and the time he took to be of assistance. Thank you!!!

Our dog chewed a hole in our recliner sofa. Gil told me how to remove the cushion so I would not…read moreneed to bring the whole sofa. I had some fabric that was close to the color but it did not exactly match. Gil actually used the back flap of the seat to repair the cushion and used the fabric I provided to replace the back flap so no one will ever notice since the back of the sofa isn't seen. All at a reasonable price. The larger companies I called just told me to buy a new sofa because they did not want to do the repair. The only think that did not match was the thickness of the stitching and he informed me beforehand and it was not an issue for me. I highly recommend Gil.

Really nice and honest.. I let him choose the style on my 32 roadster and he did an amazing job…read more. Custom made panels for the whole car and trunk.. highly recommended

Two or three years ago I needed to have my headliner reattached in my 2009 VW Beetle. The man I…read moretalked with was very polite. He was quite knowledgeable about what was needed and what was the most ecconomicle solution. It was very obvious that he was dedicated to provide the best outcome. On the side, I found him to be entertaining and cordial. We had a few laughs during the process of choosing the best outcome for my repair.

I called to ask about what the process is to replace the upholstery for my 2018 Subaru outback for…read moreone chair and then it kind of asked for an idea of a range of the expense like would it be $400 $4000 $5000 and the guys like I can't help you if you can't bring this in no one can promise you anything I can't help you. I wasn't asking for an estimate to hold anybody too. I wasn't asking for promises that can't be delivered. I was just asking so I can plan because I have a three-year-old in daycare expenses and I just kind of want some type of idea of what to expect and they refuse to even try to help.

Took hunting high rack seat to be recovered. Totally rebuilt the bench seat and looks better than…read morethe orginal! I will return if I need anything upholstered.

Way too expensive. I paid half of his price to another company about a mile away. Nice enough…read moreguy, so he got a star for that

Had Dealer Source install leather Katzkin seat covers for my 2022 Tacoma. They did a fantastic…read morejob! I would not hesitate to use them again. Most professional folks I have had the pleasure of dealing with in a long time.

The dealership I bought my truck from uses this place for leather install. They did a pretty good…read morejob. There are some spots that could be flatter/tighter in my back seat, but that's being picky. In my opinion, it doesn't look aftermarket to me.