63 miles 2021 trike oil antefezze hose leak. This severe…read moredamage to this 46K paid for. The response well it under warranty WTF. This was 1000.00 paid labor to check this out. The waste of money the going over to see if motorcycle road ready, 63 miles. You tell me right or wrong

Brought my bike in for back tire, oil change & inspection…read more Was told it would be about $750. 3 days later, back tire was done. Was told I needed, new battery, & 60,000 mile maintenance also to the tune of $1700!!! When I said no thanks & picked bike up I was given a hard time & was told the bike didn't pass inspection. Something about loose spokes. I drove my bike home & noticed the front brakes didn't work! I was told by Red, if I had gotten the 60,000 mile maintenance everything would have been fine. So did they intentionally mess up my bike? I don't know but I'll never go back to them!!!! & I can't ride my bike.

Began taking my new KTM 1290 Super Adventure to Extreme Powersports to fix issues during the…read moreaccessories installed by selling dealer in PA. The original service work was good in that all the issues were addressed, though it was in the shop for 3 weeks for it. Decided to go back for my first service (600 mile) and have a new aftermarket part installed (required removing the gas tank) and removing dust filters installed by original selling dealer. Ask that the computer be upgraded to KTM latest firmware for on screen navigation while in the shop. It was there for 2 weeks for this work to be done. Had already performed an oil change ($126 in parts and oil) so I told them not to change the oil given I had already performed it. When I picked up the bike I was charged for oil change even though I told them not to do it. The new bike had a scratch down to the metal on one of the protection bars, mark on the front fender, and scratch on the color instrument screen. They would only acknowledge the scratch on the bars and said they didn't do the other damage. On top, my bike had 50 more miles on the odometer when I picked it up. Bad overall experience and advise others to look elsewhere for KTM service.

Great people. Always willing to help. They've saved me so much money with their knowledge and…read moreadvice, it's not even funny. They love the sport and it shows! I have 3 Honda street bikes, three Yamaha TT dirtbikes, and a Suzuki quad; and they've helped me work on them all.

I went in with the hopes of purchasing a sport chief and trade in my scout. I was treated like I…read morewas a burden being there and was even told "look it up online" when I asked questions about the differences between the different chief models. When the first question you are asked when you walk in is "are you just kicking tires today?", just leave. I would never recommend wasting any of your time to money here. Terrible representation of the brand.

Sales department didn't really seem interested in sales of used inventory. Perhaps that is where…read morethe market is right now, but if I wanted a new bike I would have stated so. Even called back for assistance on another matter and got no response.

shop is now closed. Brian retired. I used him for over 10 years and had many, many upgrades to…read morelooks and performance with Brian. EXCELLENT work.

Great service for a reasonable price! The Harley dealership told me my bike was too old to fix at…read morethe dealership but no problem getting it done here.

My son and I expected to be so happy with the 2001 Honda CRV we bought on August 13th for about…read more$4.3K but things went wrong fast. The "check engine" light went on and the brakes seems squishy now. Freddy would not even discuss taking it back within hours of the purchase. He sold the car to us dirty. There is a small spot/crack on the driver side windshield which he said he didn't see but we can see there was an attempt to repair it. When I tried to discuss all this calmly with Freddy he accused me of not "liking" him because of his accent. I couldn't understand him when I was asking for his email; he kept saying it too quickly; I asked him to repeat it. He summarily accused me of bigotry for asking him to repeat it. Nothing could be further from the truth. Feddy was chatting a lot and told my son that he'd been an immigrant "without papers" BEFORE we even purchased the CRV. I am a language arts and ESL tutor for mostly children of immigrants. I deeply resent being accused of bigotry. I asked by phone, text and email to hear back from the owner of the dealership 6 days ago and we have heard nothing. I feel badly for my 21-year old son who has had three emergency surgeries on his lungs this month. He missed a lot of work, is worried about money, and now he's driving to work from Arlington to Chantilly with a "check engine" light on.

They treated us very well... just didn't pick a good truck. Ended up paying thousands out of pocket…read moredays after purchasing vehicle. It was bought as is but with the low miles I assumed (wrong) that the truck wouldn't have issues but it did. Truck is running good now. Just be aware of what you're getting yourself into by purchasing as is. I had to learn the hard way.

!!!!!!WARNING CROOKED DEALER AHEAD!!!!!! !!!!!!!DO NOT BUY…read moreHIS CARS!!!!! POS Auto Sales....more like Piece Of Sh!$t Auto Sales.. Ryan is the definition of a corrupt and crooked used car dealer. He lies and knowingly tries to deceive innocent customers just trying to get a reliable means of transportation. Like most people during COVID who are out of work, money is tight. Just a few weeks ago we purchased a used car from him. He told us as well as advertised that the car runs good, and that it was in very excellent condition. And that there were no major problems to worry about. THIS WAS NOT TRUE!!!! Ryan has a few deceptive practices that he uses to lure and con customers into corners and trick them into his scheme. 1: He demands Cash ONLY. And won't start the paperwork until the cash is in his hand. Listen close cause this is were he gets you. 2: He tricks innocent car buys into signing an Odometer Disclosure Statement. Reading the odometer amount is in excess of its mechanical limits. A DMV employee told me this is consistent with someone removing and replacing the entire Odometer. This means his Odometer reading that he displays on his ads may not be fully genuine mileage. 3: But even if u caught it...its to late now for u to change your mind because he already has your money in his hand. 4: He advertises that a State inspection is completed. Be fails to let u know ur responsible for the Emission inspection. And our newly passed "state inspection" vehicle couldn't pass an emission test. 5: He has u sign :As-IS Sold without warranty" document. Knowing that your car probably will have some issues as soon as u leave the hotel. He's got u now. So i took it to mechanic and they told us there was so many issues. Such as no oil in the vehicle, leaking oil, and the entire engine was bad. The mechanic also said someone had unplugged things in the engine compartment and thats somethings weren't being read properly. He informed me that the entire engine would need to be replaced if it was to pass a state emissions test. It took the mechanic 3 days to work on it. I was perplexed on how the car even passed a State Inspection. He probably lied about that too. 6: Lastly to keep this whole scheme going and to prevent any bad reviews from reaching his next victims. This dealer takes advantage of Facebook's review policy. Where they do not publish buyers reviews until after the Seller (Ryan) does his review on them. So by him never reviewing his customers there negative experiences involving him are never publish publicly.

Checked the cars in the hotel parking lot (the hotel he runs his business out of) asked about a…read moreproblem i saw, he gave me a bullshit response, to which i said "well then what is that?" he actually tried to bs me to tell me that "oh that is not a problem, just cosmetic" on a few cut wires! i left very quickly after, as he is worse then the "undercover video" segments you see on TV! i would rather send my money to the Nigerian prince that promises me to return my investment in his nicely worded email, then buy a stick of gum off this guy!

Have to give them negative rating due to bait and switch on price I was given for a basic…read moremaintenance service. Ed increased the price after my bike was in the shop after we agreed on price. I came in for a valve check or possible adjustment after getting multiple price costs from other shops. Other shops told me about the same prices Ed told me at around 3 hours of labor for check and extra hour added for adjustment. Me and Ed agreed to 3 hours labor. I took my motorcycle all the way down about 40 miles to his shop. Two days later he called me and told me it was 6 hours of labor instead of the 3 hours labor we agreed on. He said because they guy took a longer time to get to the valves. (Ummm ok, Everyone quotes this at about 3 hours labor, it is not my fault the guy took twice as long to do it). After coming down to pick up my bike, i told him i was unhappy that he doubled the cost after we agreed on price , and also he never called to tell me it would be more and ask. He said he will work with me and take off ONLY ONE HOUR LABOR LOL. So he added on 2 hours labor for no reason and didn't ask me and told me he's "working with me" to reduce costs lol. I should have gone to the other bike shops. I will never return. On top of that, i made an appointment 3 weeks in advance to drop it off on a certain day so that i had transportation to pick it up the next day. The next day i was in route to pick it up and they said it wouldn't be ready that day. (So what was the point of me scheduling 3 weeks in advance?! LOL). It was a big burden on my and my schedule to pick up the following day. ON TOP OF THAT, after i got my bike home and parked it i noticed a screw jammed completely into my rear tire. It wasn't there before taking to his shop, i know because i worked on it a few days prior and haven't driven except to she shop since. Its highly unlikely i got a screw in the tire from the highway driving there and back, more likely it was a screw laying on the floor of his shop. OFCOURSE he didn't take responsibility and instead blamed it on the highway home. Save yourself the headache. He will bait you in with one price, then change it without telling you to put more of your hard earned cash into his pocket. It is unjust. Turned 3 hours of labor into 6 lol.

I had a very good experience. My Honda UTV needed a new starter. Ed and crew kept me up to date on…read morethe process by email on when my part was ordered and when it came in. They replaced the starter as soon as it arrived and let me know immediately. Total time was less than a week. Price was reasonable and email invoice matched the original quote. Highly recommend and I will be using them now for all my UTV service.

It's been a few years since I had my own bike, but when I heard about the new Honda Rebel 1100, I…read moredecided it was time to get back on two wheels. I contacted a couple local dealerships to ask about the availability in mid-February, since I knew the supply would be limited once the bike was released. John emailed me right away when one hit the showroom floor, so I traveled down to check it out. I immediately turned around as soon as I stepped foot in the building, as so many of the staff members and customers were not wearing any masks or had them tucked under their chins. (Again, this was in mid-February 2021, before the majority of people had access to a vaccine.) However, we had our N95s, so we decided to try to keep away from other customers and ask any employees who would be working with us to mask up. Thankfully, John put on his mask when we reentered, so we met with him. Originally, I thought I wanted the black Rebel, but the one they had in their showroom was already sold, so I took a look at the available red one. The deep merlot color really started to grow on me the longer I looked at it, so I checked out all the aspects of the bike. Since it was such a new model, everyone was learning about its features together, including the phone charging port under the seat. As I had not planned to buy the bike that day, I had to go home to get my checkbook after putting down a deposit. (They don't have options for credit or digital transactions if you aren't financing your purchase. It's cash or check.) However, they did a great job of getting the bike prepped in the meantime so we could take it home. I was also able to pre-order accessories, like heated grips and a front fairing. (The fairing is still on back order, but I know there are supply issues throughout the country right now.) I'm really thankful to John for letting me know about the bike as soon as it was available and being respectful about wearing his mask around us. It would be great if additional payment forms were available when paying outright, but I know many people typically finance. It's a nice showroom floor and they seemed to be very knowledgeable about all the items they sell.

Beware of the freight and set-up charges. Both are excessive and the dealership is already…read morereimbursed for the set-up. A lot of local dealers employ this scam which is why more experienced buyers end up at West Virginia dealerships where they don't pile on the extra charges and are happy to have your business.