It has been 10 years and this place still makes my blood pressure skyrocket when I see it…read more I took a bike there for warranty work and they kept it for so long without touching it that by the time they got around to it, it was out of warranty and then they wanted to charge me full price for repairs that were supposed to be warranty. I was active duty military at the time and did not have the time or resources to sue them in court. I picked up my bike that they had for over 3 months without fixing a single thing, and had to repair it all myself. I love that bike and in the 12 years since new, my absolute WORST experience ever at a motorcycle dealership was at this one. That bike has been with me in 5 states and three countries and it wasn't until I took it to Quantico, while also being active duty military, that I was treated like absolute shit and scammed on warranty work and forced to eat it. At one point they said "go ahead and sue us. We get sued all the time. We have the money set aside in our operating budget to settle lawsuits like this." Real nice.

I want to thank the whole Quantico Harley-Davidson Team for helping me with the purchase of my 2026…read moreStreet Glide Limited. Special thanks to Sully, who did the paperwork and financing, the parts team Becky, Don and especially Arley, and to Todd in service for getting all my numerous parts installed, and finally to Jack the mechanic who has since retired. This H-D Team is incredible and many thanks to them. If you buy your bike anywhere else, you will probably pay too much! I have always taken my bikes here for service because I trust this top-notch team. All in all, I am very thankful and happy with my purchase and to Quantico Harley-Davidson for always treating me like family!

I went in for free annual state inspection on my 2015 Tri glide trike and they updated my…read morenavigation system for free, who doesn't like free? A rare thing in this area of Virginia!

Was on a roadtrip, had a coupe of issues stopped by and they got me in. it's a beautiful dealership…read morewith friendly staff but there are a couple of issues, I asked for a quote and idk if this is a Harley thing or what but they did not give me a quote even though the adviser said he would talk to the mechanic and see what all I needed. They proceeded to do the work without me knowing how much anything will cost. 550 something dollars later I'm hit with the bill. They charged me 134.10 in labor for something they did not even fix or even spend that much time on.

shop is now closed. Brian retired. I used him for over 10 years and had many, many upgrades to…read morelooks and performance with Brian. EXCELLENT work.

Great service for a reasonable price! The Harley dealership told me my bike was too old to fix at…read morethe dealership but no problem getting it done here.

For patience and safety reasons, I would NOT recommend you getting your service done here. We…read morewasted half a Saturday for something they said would take 30 minutes, along with a waiting room of frustrated customers, only to have an incident on a road trip that could've been catastrophic. Got everything fixed by another bike shop on our road trip that confirmed they did an improper install. On top of us almost being really injured or worse, the staff was rude about the whole thing. Won't be back ever.

I was down last weekend from NJ for the Annual Stonewall Woman's Event, lined up for the parade and…read morerealized I had an oily residue that had sprayed all over, thinking the worst I thought I would be there for a few days and not heading home the next day. Evan came over did a quick suspected diagnosis and gave me his cell so that if I felt uncomfortable at any time during parade to pull over and he would come get me, just wow!!! That did not happen, but Alexis was waiting for me at the dealership, and they got me all fixed up within a few hours! Fork seals needed replaced... They went well above and beyond with much needed reassurance and empathy, well done Stonewall HD that is service and kindness all in one. Thank you, can't wait to see you all next year!

Hunter worked with us and was absolutely fantastic! Hunter got me interested in a Road guide and…read moremade it very easy to feel comfortable taking it home! Very one we spoke to and dealt with were very professional and informative! Will gladly come back for any other Harley needs!

Robert from the Parts department consistently delivers outstanding service--always helpful,…read moreprofessional, and courteous. When I needed a new 12V battery for my Livewire, he made the entire process smooth and easy.

I have always had good shopping experiences. I haven't used the service department but their parts…read moreand clothing departments are great! When you walk in the door, there are always sales reps there to greet you (of course) but they aren't overly stalkerish when you look around at bikes. Specifically, the parts department employees rock! There has always been someone available to help me when needed and they know their stuff quite well. I've always gotten good answers from them. The parts manager, Robin, is really nice and really helped me out recently with a problem I had with some parts I got from them. I feel like he really went out of his way to help me and I truly appreciate it. The location is really convenient and the store is always neat and organized. Inventory is usually good and turnaround time on orders is pretty standard compared to other dealers I have used. The last part I ordered took three days which wasn't bad. It would probably be quicker to order online but then you can't take advantage of Whitt's rewards program so the wait is worth it for big stuff. Their rewards program is pretty standard. A point per buck and the rate increases as you build points. Military gets 2x points which is greatly appreciated! I always look forward to stopping here for parts and I'm quite sure my next bike purchase will be from Whitt's!

I had to spend thousands after their Service Department had "made repairs"…read more NO Dealership with a conscience or care would have EVER put a job like that in the hands of a consumer. There's a reason they're referred to as a Stealership. See my FULL review on their website.

Stopped by the Harley-Davidson Store and the customer service was top tier. The associates were…read moreincredibly kind, welcoming, and genuinely helpful throughout the visit. The store itself was clean, organized, and had that classic Harley atmosphere that makes you want to browse every corner. The only downside was the inventory selection for smaller sizes. If you wear an XS or Small, options were extremely limited, especially compared to the larger size selections available. Hopefully they restock soon because the merchandise they did have was stylish and well displayed. Overall, still a great experience with excellent staff and a great vibe -- just wishing for a little more inclusivity in sizing availability.

Told me a price of $18,000 w/o tax and tags for a used Harley. Wasted my time going to the bank and…read morewriting up checks just for them to tell me half way to the dealer that the new price is $26,000 for the used Harley. Very unprofessional customer service. I would steer clear from Washington DC Harley Davidson. I can see why Harley is not doing so good and why the new generation is not interested in dealing with these dealerships.

Nice dealer. Good service and staff. Will definitely be buying my next bike there…read more Selection was really good. Tons of road glides and CVOS.

No hello despite staff all throughout. Military veteran parking and a sign that says "We salute our…read moremilitary" but no military discount...? There are dealers in the area with better customer service.