Jon is a gem. Always on time, cares about the comfort and quality of your transportation…read moreexperience, which includes a clean and disinfected vehicle. I have used his services at least 10 times and every trip was a high quality transport. I highly recommend his services.

I have been a client of avail medical transport for 5 years now. Their drivers are reliable and…read morecompanionate. they also have been driving my mother around for longer. they help you to the door, to the office, in the car. If you have a wheelchair or cane they do not care they can help. Avail stays in the Hamilton county area. To some that is a short coming but your wait time is shorter on pick up if you have to wait at all to go back home. I had to change transportation company's at one time cause of ins. and i took action because I was left at my dr. office. without a ride back.(lcp medical transport) I called avail and they came and got me without question. I was aloud to have avail back and I am happy as ever. Thank God for avail Susan

Out of all of the medical transport services and/or cab companies, Gem City Transportation is the…read moreONLY reliable company. My daughter is a developmentally disabled child and has a lot of important and necessary appointments and therapy. Other companies have sent vehicles with either no car seat hookups, broken seatbelts, no room for a stroller, or not enough seats to fit us because they have other people riding. As a result my daughter has missed a lot of appointments and it has caused me a lot of stress and anxiety. Ever since we were placed with Gem City my daughter has NEVER missed therapy and we've never been late. There has never been any issues. They are very respectful, professional, and dependable. They are always on time, and they call the day before or the morning of the appointment to confirm the trip.

From the owner: We povide quality services to our clients , and to the publicread more

Arrived on time at my home, and was at my Dr's office early for my appointment. Van was like new,…read moremuch better than other area services I've used in the past. Driver was very kind, I'll be using them for future appointments.

From the owner: As a family owned and operated business, we are dedicated to ensuring that each client receives the…read morevery best transportation experience from start to finish. Whether you are traveling across the street or across the state, we guarantee that you will be picked up on-time, ride in the comfort of a clean vehicle, and arrive safely at your destination. Each of our team members must pass rigorous background checks, including fingerprinting and driving record analysis, prior to being hired. Every year, drivers undergo medical physicals and specialized training for state certification. Additional training includes: CPR, First Aid, and Passenger Service and Safety (PASS).

On time and driver was friendly. Smooth ride! Tok are to insure I was comfortable with…read moretemperature. Arrived at my appointment and was quick to take me home and not sit around all afternoon.

Hoped for transport in Butler County but too far :( Website down so call nearly 10 pm and awesome…read moreowner answers phone and answers questions a brief friendly chat for just potential client. Who does that? What a great company!!!

Was rude when I told the lady that my dad left his phone in the car. She said to stop harassing her…read moredriver, when my dad's cell phone location was pinging from their van .

We had to use INcare while my brother was in the hospital and for his funeral. The phone service…read morewas beyond exceptional, and the drivers were wonderful! Hannah was the driver we used the last 2 times we used the service. She was very kind to our mother and did what we requested. If I could add one thing, it would be the arrival time isn't always accurate. But with that being said, awesome service!

Don't try to apply for a job with them. They are unprofessional and have no common decency. Applied…read morefor a job, asked to come in next day, rearranged schedule, drove 30 mins to location, sat in waiting room for 15 mins, only to receive a text 7 mins after interview time that interview was cancelled. No one came to see if I was sitting in waiting room so knocked on door leading to offices, no one answered. Then went to vehicle to call, left a message about my experience and asked for a call back. Week later, still no call! Applying for jobs is hard enough these days then to be treated so unprofessionally on top....VERY UNPROFESSIONAL!!!!!

We have had bad experience with another company so when it came to transporting my Mom to a funeral…read morewe took a chance with Ride a WAV Cincy. Spoke with Lori and she made sure all I's where dotted and T's where crossed. Made me feel more than comfortable in choosing them. The day of the service our driver Dan went above and beyond professional service. We will absolutely be using and recommending Ride a WAV Cincy from here on out.

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.