My jacket looks great! The cost was impressive for all the work done and it turned out exactly as I…read morehad hoped it would.

I will never be giving this business my money again…read more I brought my bridal shower dress in on June 3 and was promised it would be ready by July 3. When I called on the promised pickup date, I was told it wasn't finished and that she needed more time. I specifically explained that I needed my dress well before my July 12 bridal shower so there would be time to make any necessary adjustments if needed. Instead, I was left dealing with unnecessary stress over a missed deadline. The dress fit me 3x bigger as I bought a bigger size on purpose so that she can alter it accordingly to my body. It zipped and buttoned without any issues. After the alterations, it would no longer zip or button across my upper back. Instead of taking the time to evaluate her work or acknowledge that something may have gone wrong, I was immediately told that I had "gained weight." While poking my back with her finger. That was insulting and completely dismissive. When I returned to discuss the issue, I was hoping for accountability or even a sincere apology. Instead, I received neither. There was no ownership of the situation and no genuine concern for the inconvenience and frustration this caused. Yet I STILL paid. No discount, no sorry, nothing. So I took everything I had given to her prior and will be taking my business, my friends, and family to another business that cares. My advice to anyone considering alterations here is to insist on having your measurements taken with a tape measure in addition to any pinning. My dress was pinned, but no measurements were taken, and after my experience I would not be comfortable relying on pinning alone. When someone trusts you with an important garment especially for a once in a lifetime event they deserve professionalism, clear communication, accountability, and respect. Unfortunately, that was not my experience, and because of that I will not be returning or recommending this business to others.

Best tailor in Oakland County. I was in a hurry and my…read morealterations for 2 shirts were done in 20 minutes!!!!

I have found a new tailor, Mo was excellent and has provided minor alterations for a number of…read moresuit, pants and suit jacket. The quality of the work is excellent and they make you feel like family. They're very professional, quality service services, as well as timely. If you want a quality tailor, please see Mo and he will take good care of you.

I have gotten multiple dresses altered here including a prom dress and wedding guest dress, and…read morethey always do a great job! Although it can be a bit pricey, you get what you pay for. The ladies here are so kind and want you to be happy with your alterations! They have a fitting room where you can put your item on and then they can take the measurements they need.

Just had a pleasant experience with this shop. Talk about service with a smile. Had a minor…read morerepair on my favorite jacket and was completed much to my satisfaction. Great price too. Thanks again, Chuck

I needed a pair of cargo pants taken in. She did a great job. They fit great and you can't tell…read morethe pants have been altered.

Anna fixed YKK zipper on my husbands brand new winter jacket for absolutely great price in no time…read more. Thanks to her my husband don't need to buy another one for this winter . I was so relieved!

She is friendly. Has a clean business. She did an excellent job hemming my jeans. Everything was…read moredone on time. Very good work. Price was what I expected.

Not sure when they switched over but under new ownership, Violeta is the owner. She has helped my…read morefamily (3 generations, mom, grandma & me!) with many dresses. She does beautiful work, she fixed my bridal shower dress- it fit like a glove. She also did everyone's alterations in my family for my upcoming wedding. Everyone who works here does an excellent job, Dina helped us as well. The clothing always turns out perfect. They are so friendly and offer fair pricing. They are my families go-to for everything!!!!

Had a couple pairs of pants hemmed and brought in at the waist for my daughter. They did them…read morequickly and thought the price was fair.

My family has been going here for well over 25 years, they do great work and they have the best…read moreprices around. Sam is wonderful and has had my things ready for me well before even needing it. I wouldn't go anywhere else! 10/10

My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!