New owner, same staff... really? Kind of disappointed, we did the three-strikes rule and are no…read morelonger going back. We repeatedly stated what we wanted for a cut, brought pictures, asked them to reference their notes ... doesn't mater, they don't listen. Minimal length cut and really choppy trim job with a blow-out, which means we'll be back in two weeks (well, not this time.) They're smart to ask for a tip before they let you see your dogs. I feel like I was scammed.

They didn't listen to how I wanted my dog groomed they did a butcher job thank goodness she's not a…read moreshow dog and her hair grows out fast

Great service! They were excellent with our dog Sophi who is usually scared of groomers…read moreThey were fabulous with her Highly recommend this groomer Made the appointment online thru their Facebook page and they got us in within two days

We are traveling the country and our three dogs needed a bath and their nails trimmed. Our…read moreSchnauzer needed trimming too. On a one day notice they worked our dogs in. They did an awesome job. Great customer service. I really like that they had an open play area and our dogs did not have to be put in cages.

I heard that this groomer was the best. Each time my dog was groomed there was something overlooked…read moreor it seems half done. The last time there were two patches that had been clipped to the skin which was irritated. One of her ears had a big clump of hair left inside, Her hair on her back end looks like it was burnt. Took her to the vet to see if something was going with her internally. She checked out fine. Vet thinks she had an allergic reaction to something she was washed with and clippers burnt her skin. $475 vet bill + $85 grooming charge. Expensive lesson.

MH The day after I picked up my dog she had severe…read morebruising/bleeding on her undercarriage. Jackie admitted my dog fell off the table ONCE. However, she made a statement that "she kept falling off the table." That means more than once, she tried to minimize the problem by saying her bruising/bleeding was from holding here there from underneath and that she only fell off ONCE. Who would say "she kept falling off the table" if it only happenend ONCE - NOBODY. My cancerous dog took a horrible beating underneath which seems not a serious injury, thank god. NO THANKS. GET A BIGGER TABLE.

I was really impressed by the staff's communication. Before our family went on a trip to SD, I…read morereached out with questions about boarding our dog while we were in town. The responses I received were friendly, helpful and fast. We ultimately did board our hound there for a night, and the quality communication continued throughout the entire experience. I would gladly work with them again.

Wonderful staff and our dogs are happy when they walk in the front door. I always feel comfortable…read morethat they are in a safe place and well cared for.

Amazing groomers! We had Mallory groom our kids are she was fast and so nice, also the prices are…read moresuper affordable

I used to like PetSmart. But we recently were sent an autoship order without receiving prior…read morenotification to adjust the order or edit it if needed. The the order was shipped from our hometown in western SD to Osseo, Mn then to Denver then back to our hometown. (Very stupid Shipping Logistics) Unfortunately we were away for a few months and had a forwarding on our mail. The carton was then forwarded to where we are staying and ended up costing us an extra $30 in Shipping Fees. Very unhappy with their autoship practice. Had they sent an email to give me a heads up (like all other companies, where we have autoship, do) that this was going to be sent out, I would have adjust the order and changed the delivery address. But because of their lack of customer service I got stung. So much for free shipping. This won't happen again as I will no longer do business with PetSmart, who utilizes deceptive business practices.

was a customer for years Ladies were always very kind to my…read moreanimals especially my very old terrier that eventually had her leg amputated.... They were gentle and I appreciate the service I received for years Thank you ladies

Quit charging people when you don't even cut the dog's hair this is the second time I've taken my…read moredogs there 2 years ago they butchered them I decided I wouldn't take him there anymore well I'd I gave him benefit of the doubt took two puppies there one looked okay the other one they didn't even touch him charge me for it anyway I will never go there ever again

I have taken my black and tan Cocker Spaniel to T & Bonnie's for a few years. Sometimes they are…read morebooked up and I've taken him elsewhere when he really needed a cut. In my experience nowhere else pays as much attention to the details and does as good of a job as they do on keeping him looking sharp. I like a short cut on him with just a little bit of a skirt so we can go on hiking adventures and to the dog park without worrying about burrs. T and Bonnie are friendly and professional, and Cosmo likes them. Pricing is in line with what I expect to pay on our area for professional dog grooming.

My Tucker loves Bonnie so much, when she let him off the grooming stand when he was done he jumped…read moreback up to get more loves from her! They are comfortable if you want to sit and watch the grooming but only one chair. I have watched because I am usually there early and I love the way they interact with the dogs, like they are all their own, that is how the dogs, and cats are treated! I left corporate gooming places and will never do that again, this is the place to get your babies taken care of!

They have the best self-service dog wash hands down! For those of us who travel with your pets,…read morethis place delivers!! While the offer day camp, boarding and grooming services, we just needed a place to wash our Cocker Spaniel, Gus. We came to Sturgis for the Get On ADV Fest and were staying at Buffalo Chip. Needless to say, Gus was covered in dirt and grime. Thankfully, I found Tails 'n Training when looking for a pet wash station. From the moment I called to reserve a time until I walked out with a squeaky clean dog, they were the most friendly and offered everything you needed and more! They have shampoos to meet your needs, rubber wash brushed, drying station and grooming brushes. Top this off with the softest and thickest towels, this place has everyone beat!!

I have taken my Marilyn to stay a few times , she is still young and full of energy spoiled to but…read morethey do a good job and they also do grooming

We love Wags to Whiskers! They truly show love for our Bichon! They take their time and give him…read moreTLC and attention! He comes out looking great every time! If you want the best for your pet you will find it there!

Heather is the BEST. She is the only bone that knew how to groom a Portuguese Water Dog.read more

We were given Brook's name for boarding our dog. We couldn't be any happier with her service…read more Received daily updates and videos of our pup playing. This helped us know that he was in good hands. She was very professional and we plan on using her services again in the near future.

We wanted to drop our Charlie for a few days while passing through town for my niece's wedding. The…read moreowner was haughty and obtuse, with laughable heirs of superiority and exclusivity. Get a grip, lady: this is Rapid City, not Beverly Hills! Thanks but no thanks!