Jillian is simply amazing! I've been using her services since April 2023, for my (rather timid)…read morecat and my (not so timid) small dog. I'm so impressed with the fact she can trim my cat's claws (given it's a struggle for me *and* my veterinarian's staff!) - let alone bathe him! She just has an amazing calming effect on cats. I've been thrilled for over a year - but now she's gone beyond and may have saved my dog's life!! She was the first to notice one of my dog's nipples looked and felt a bit different from the others. I showed my vet, who wasn't overly concerned. However, Jillian continued to voice her concern and based on that we did decide to remove and do a biopsy. Well, it was malignant! I'm SO glad Jillian urged us to take a closer look, and so we hopefully caught it early.

AMAZING!!!! Impressed with Jillian by far !! Did a lot of research to find her and so glad that I…read moredid. The booking was easy, she communicated and was super friendly, her grooming trailer was clean. When my cat was all done she looked beautiful! Smelled wonderful and was calm. Mitten is long haired and greasy ~ but now she is fluffy and you can tell Jillian is detailed in her talent. Finding Jillian is a blessing. Already booked my next visit

I've never had an animal that I needed to have groomed so I was a little nervous the first time…read more And I have to tell you that I am so thrilled with the results that I've used them every couple of months to keep my little man looking his best. They go out of their way to make sure that they work within your schedule they give you a reminder to confirm your appointment they send you a text message before they arrive I've had several different groomers in each of them has taken such good care of my little one and he always comes out looking wonderful smells great and he is so happy. I find their prices to be really excellent the groomers are extremely respectful and the whole process from start to finish is top notch I highly recommend them to anybody.

I had 2 appointments scheduled over a month in advance and both were canceled at the last minute…read more One was for a co worker emergency and the other time the girl who was going to do my dogs hair cut quit, or went back to school or something. I was told they now cannot accept my mobile appointment after 3pm and they do not do mobile appointments on the weekends. I was told to take my pups to the silverdale shop....which I almost did...but my dogs need quiet spaces and less anxiety. That's why I booked this service the first few times, and I personally dont feel canceling twice in a row (2 solid months in a row) is acceptable. I can get out of work early, but the earliest I could have the dogs ready was by 3pm.... or ANYtime on Friday's, which is when my appointments were scheduled. Basically they have mobile grooming available until 3pm Monday - Friday. Plan on going to the salon, or have back up plans in case they cancel. Waste of time and waiting for something that never happened. Find another service or "get the in" somewhere else. I truely wish I had not waited and continued to attempt to use this service after the first cancelation. Unhelpful service that I would no longer call "mobile grooming".

Dr Elizabeth Greenlees literally saved my dogs life... since we moved to BI from CA in Dec of 2015…read moreour baby girl had one thing after another go wrong, from a cyst on her leg, to a torn ACL, and skin allergies with medication that was killing her slowly... I called Dr Greenlees looking for someone to have sympathy and empathy and help us to put her to sleep... she came to the house with this in mind but also with the idea that IF we could save her and help her without huge costs and with the quality of life she deserved we would definitely love to keep her alive. We tried a little cocktail of medicines the day before Thanksgiving, and literally in days she was her old self! Being only 8-1/2 she's still a young dog... a puppy sometimes! She is my sons favorite of our 2 dogs, honestly for all of us... we were beside ourselves for days awaiting Dr G's arrival, thinking Thanksgiving Day we would be grateful for have knowing our Nala... but instead, we will have Christmas with her and New Years and possibly many more years to come... I can't thank her enough, but I will spread her name all over to anyone I know with pets! She's the best and I'll recommend her to anyone and everyone I meet! Thank You Dr Greenlees!!! You're the best Vet ever!!! UPDATE. Dr Greenlees eventually did have to come back and help us send Nala across the rainbow bridge. And with my 4 year old son right next to us, she explained EVERY detail to us both, what was happening, how and why. He didn't even cry because he was so enthralled by the science and love in it. Dr Greenlees is one of the most amazing vets I've known to this day. I still continue to recommend her even though I'm no longer on the island, I still have friends there. I hope she knows how much she means to our family and if you choose her as your pets primary caregiver you will agree!

Dr Greenlees is a lovely and kind veterinarian. In the past few years we have called on her when…read moreone of our dogs had gotten to the end of life. She makes house calls and we hadn't wanted to take them into the veterinarian office. With our last dog, he had been into the vets office so much, with tests and poking, that he had come to dislike it. Liz came to our home and helped us, to help him. We were able to hold him in our laps, and love him to the last moment. He was relaxed and calm as we talked to him and I repeatedly kissed his head. She was kind and compassionate with our grief. No one ever wants to put to sleep a beloved friend, yet it is a gentle experience with the right vet. We feel like we did right by our dog. The next dog we get, I plan to use plan to call Liz from the get go. I'd like to meet her when I'm happy and not only a crying mess.

Great communication and so kind. My elderly dog has a very hard time with getting his nails…read moretrimmed. I know my energy contributes so I sent my son with Spike. Got him in and out quickly with very little trouble. Thank you!!

Their customer service is non current. Can't get a call back to my questions when I've left…read moremultiple messages. Their "enrichment" is just letting the dogs play together, it seems unsupervised.

Super Friendly People here !…read more I have a 100+ Lb Dog that makes it difficult for me to bathe and they do a great Job washing him up !! Reasonable prices. Off the beaten path location in a wooded area, always seem to keep pretty busy with Baths and boarding. Awesome to great service in this day and age ! Bravo McDonald's Kennels !

Do not have your pets stay here. Our dogs were soaked in urine. Nervous and miserable when we…read morepicked them up. They don't take dogs outside of small pen so dogs poop and pee in their kennels. Who knows how often the kennels are cleaned if at all when our dogs boarded. There is a reason you can't see the kennels on their website amd when ypu pick your dogs up. The place reeks of urine. Keep your pets far away from here.

We had to take our chihuahua mix in for a hernia surgery. This isn't a procedure they do there,…read morewhich we thought was strange for a hospital, so we had to wait until a specialist came in. The experience was great from taking her in for pre-surgery labs to picking her up after surgery. The Dr called us before he started surgery to let us know what he was expecting to do. Then called us again after he was done. Answered our questions and was very nice. The staff was friendly every time we went in and when we called for an update. Discharge instructions were gone over with us so we understood everything before we left. Bonus: they do a military discount which was very much appreciated!! Is it worth the drive?...yes

Great pet care, great attention to the details. Considerate of the parents of pets, as well as the…read moreneeds and concerns for our pets. Our go to for many years. Appreciate and trust these people with our beloved pets.

They're amazing…read more Come early in the morning ing to wash my dogs, they're fast and love my two little trou le makers.

I am embarrassed for this firm. And for the poor groomer the owner sent out today…read more 10 days ago, I submitted an online request for an appointment for my two dogs. A few days later, Aloha responded with a text message saying my request was approved, and that someone would reach out to me to schedule. Nobody did. So we took our dogs elsewhere. Today, a lovely young lady arrived in the Aloha grooming van. I felt so bad for her, having to explain that we were never notified, and that we'd already sought services elsewhere. She was so polite and apologetic. She also said, "This happens a lot." Which tells me all I need to know. To the owner: Seriously, do better! You can't just show up on a random Saturday and expect your customers to adjust to your schedule. You have to contact and CONFIRM with your customers any appointments. You could have saved yourself the cost, and your employee the embarrassment, with simple communication effort. Business is intentional, not a hobby to do casually. Figure out how to communicate better before your business ends up in the toilet. Or close down now and spare us all from the effects of your inability to provide basic customer service. Sad that I have to write this, but others need to know this happened, and happens often.

Very compassionate and caring staff. We take all of our pets here. I can't recommend them enough.read more

They are so nice . Always do such a great job. My dogs love going there and love the doctors.read more