2 hours on hold .. really? It's always a issue with this location maybe have more employeesread more

don't understand how you have to make an appointment but have to wait a hr to be seen and the order…read morenumbers being out of order ! in that case they should just take walking been here sense 1:47 appointment at 2:10 it's 2:47...... still haven't been seen at all this is crazy

The gentleman was very friendly and helpful. Our wait was almost non existent. We were in and out…read morewithin 10 min. All we needed was a recent bill, a drivers license or id answer a few questions and that was it. We're still like fish out of water when it comes to all the new home paperwork for taxes & etc. But I'm sure we'll eventually get it... lol. This is probably one of the shortest reviews I've ever done so I appologize its not more of the usual bit theres really not a lot to say.

This place is always packed…read more Do this: call and make an appointment. I was in and out in under 20 minutes, and there are people waiting HOURS! Just make an appointment. They often have same day appointments available. If you don't make an appointment, you've been forewarned.

been trying to get an appointment for survivor benefits. I was told has to be over the phone I…read morefinally got an appointment for 9 am this morning and no one called I have been getting the run around. They said I can't just come in as what we discussed on phonea month ago will only be discussed again and then have to come back

Online it stated appointment not necessary. I arrived to an…read moreolder man abrupt and not helpful. I pulled a number from kiosk to which they told me they would not honor my number. Elderly people were frightened and confused. No one would help them. The officer that manned the entrance was intimidating. I spent weeks gathering all certified verification certificates. Then I spoke to a ssa representative to which he told me I may not qualify. He did not know anything about my situation. What right did he have to make that assumption. Horrible experience. This place is not fit to deal with the public. They should hire people that actually care. I would give it 0 stars.

No Call Back I called at 11:44 A.M. The wait time was 55…read moreminutes. I Never received a call back. Promised I would not loose my place in line, I was prepared to wait an hour for the return call. I was not prepared to wait over 3 hours. It is now 4:00. The office is closing. Next time, I will go into office or wait in line on phone instead of hanging up expecting anyone to call back. Very disappointed.

I waited 20 minutes to speak to a representative at the Social Security Deland, Fl office. When the…read morerepresentative answered the call and asked for my name, I replied-giving my full name. This man told me that he knew I was lying because he has been doing this job for years. He hung up on me! WHAT THE F IS THAT!!??! Horrible!!

I have never had a problem with a Social Security employee on the phone or in our local office in…read moreDeland, Florida. The wait time to see one may be a little long, so don't expect to rush in and out. Once I was seen, the person who took care of me was courteous and knowledgeable. I highly recommend this office with wonderful employees.

I'm shocked at all these people who quickly got service at this location. We made an appointment,…read morearrived on time and checked in. So far we've been here 1 1/2 hours and still haven't been called back to talk to someone. :( Update. We got called back after a 2 hour wait (with a confirmed appointment). The staff person was very pleasant and helpful. That part only took 5 minutes.

I made an appointment and everything ran smoothly and efficiently. Tonya helped us and she was so…read morefriendly and so helpful. Our experience here was wonderful.

People write bad reviews too often and not enough good ones so I have to give mention to the…read moreamazing staff here. First off, the personable and funny security officer was so great and helpful. Then Mr Bronstein who assisted me had me in and out so quickly. He was very polite, personable, and helpful. I'm grateful I had this experience. Thank you guys!

October 14 I had a scheduled appointment at 1140 am. Security stopped me at the door and after I…read moregave my name and bar code he said " you are not on my list, goodbye!!! Next. I said my email has this address, he abruptly cut me off and asked where I live. I told him Palm Coast Florida,.... Again he cut me off, Palm Coast Residents go to Port Orange !!!! All I need is to re new my social security card. He would not allow me to cross the entrance door. I got home, looked at my email again and read St Augustine Florida appointment. I called the Central social security office to inquire about my confusion? They checked and as expected couldn't locate my information. However they said yes Palm Coast Resident's need to drive 2 hours to Port Orange, St Augustine being a 20 minute drive is not in my jurisdiction? So please tell me again why I was sent an email for st Augustine and treated like a criminal? I tried on line and was re routed to a 3rd party site requesting $ 100 dollars to get a. Social security card. thats why I wanted to speak directly to someone and have it done. Social security cards are free... What a horrible experience... I do not recommend this office.

Hit or miss depending on the security company they have running the entrances. Right now they're…read morenot bad at all and actually rather nice as long as you have the right badges/docs for entrance. Beware of the union day workers tho! They don't abide by any road rules, so you best get out of their way!

From the owner: JAXPORT is a full-service, international trade seaport situated at the crossroads of the nation’s…read morerail and highway network located in Northeast Florida, in the heart of the South Atlantic