Exceptionally dismissive office staff. I had a scheduled (months ahead) follow up. Day of, they called to say the doctor was out due to illness--doctors are human, so I of course understood. I asked about rescheduling or switching to someone else in the office. They simply told me to reschedule myself online. After scrolling through more than six months of the calendar and not finding any open slots, I gave up. They actually had the audacity to send me a reminder that I needed follow up, long after I'd moved on to another office. read more

I was charged $74 for a prescription refill at your town and country office which was never once explained to me before the prescription refill was given to me. I can't even afford to pick up the medicine because of the price and when I explained this to your billing department they said that they would forward this information to your manager but instead I get another bill today for it. It's outrageous and I'm going to report your business to the. Better business bureau read more

We have had two fantastic experiences at Forefront with Jen. My Mom took our 15 year old who had three things to talk to the dermatologist about. The appointment started off with Jen asking my son where he would like to get started! Jen showed such respect to him and it was a big comfort to him to have some control as he was worried about things getting lasered or frozen off! I took my younger son recently. He was also nervous about procedures being painful (he has such a needle aversion). Jen was gentle, eased his worries and explained everything so completely to him. He thought the concept of beetle juice was pretty cool, too! He rated the visit a 10 out of 10!! The front office staff is also very kind!! read more

After reading rave reviews about Dr. Hruza, I called to make an appointment, and I got one... for two and a half months later! I knew then that I had some high expectations, and lucky for me, every single one was met. I arrived about 15 minutes early to fill out new patient paperwork, get my insurance squared away, etc., and I was promptly taken back to an exam room by a friendly staff member. The front desk staff in general is very friendly & worked to get my info together as quickly as they could. The assistant talked to me briefly to get the rundown on what was going on, and I only had a short wait before being seen by Dr. Hruza. I can honestly say she addressed every single one of my concerns, and was one of the nicest women I've interacted with in a long time! She was so friendly & funny, and made me feel completely at ease. She wrote me a prescription and also gave me a discount card and a ton of free samples, which was greatly appreciated. After we talked about the issues I was having, I asked her about skincare (just because I want to be doing everything I can to prolong youthful skin), and she chatted with me for a good ten minutes about it. Turns out it's not as complicated as I thought! I was impressed that someone who clearly is very busy didn't mind taking time to address every single question I had. I have to go back in for a minor procedure, and she told me when I call to schedule it, let the front desk know that "Dr. Hruza said I could come in within a few days." That beats waiting another two and a half months! I am so glad I dealt with the long appointment wait to become a patient of Dr. Hruza. If you're looking for a reliable, friendly, and very efficient dermatologist, she's your lady. Such a refreshing experience! read more

Forefront Dermatology St. Louis, MO - Dermatologists Near Me - St. Louis, Missouri

Went in for my annual checkup with Dr. Hruza the other day and she was fantastic, as always. Not sure if this is part of her repertoire, but she always compliments me when I'm there... and I don't want to know if it's how she is with everyone, 'cause it makes me feel good! The staff here is also lovely. I purchased some expensive sunscreen and other facial products and totally left them at the counter. They ran after me, but apparently I didn't hear or see them. Didn't realize that I had left my stuff behind until the next day and they had it waiting for me when I came back. Great derm! Totally worth waiting for an appointment at this office! read more

I have had great experiences at this office. I originally came here after the treatment based on the diagnosis from the Walgreens clinic was not helping (apparently that happens with a misdiagnosis). As a first-time patient, it took about 6 weeks to get my first appointment. I am glad I waited those 6 weeks. I picked this office because of its great Yelp reviews and its location. The first few visits I saw the nurse practitioner and she was able to give me a proper diagnosis and medicine. My problem cleared up shortly after the first visit. I now go back for check ups. Last time I met with the Dr for the first time and she was very friendly and helpful. I would recommend this office for anyone having skin issues. read more

I just moved to town so I was in the market for a new derm. Based on the rave reviews and the location, I chose Dr. Hruza's office. I'm not sure if the office staff has changed since the other reviews were written, but I have not had the five star experience described here. The office staff has: charged me for a cancelled appointment (cancelled 2 weeks out from the appointment, it's not like I cancelled day-of or failed to show up); has called me to remind me about an appointment twice - but for two different times on the same day which lead to a lot of confusion; and has now failed to fax in my prescription after telling me they took care of it. The staff is always friendly and eventually the issues were all fixed, but seriously, this seems like basic stuff. That said, I have seen both Dr. Hruza and the nurse practioner, Marissa. They are both friendly and efficient; they know what they're doing. I've been dealing with cystic acne for years and have tried a lot of treatments so I appreciate that they're not making me go through failed medications again. I've seen some good results so I am going to keep going back for now...I'll just be more proactive in making sure my appointments are correct and my prescriptions have gone through. read more

Dealing with a chronic condition (psoriasis), I had been to over a dozen dermatologists before I was referred to Clayton Dermatology. Going to Dr. Hruza and Marissa (NP) helped give me back my life. They were caring of the psychological toll on me as well as the physical. They stayed mindful of my whole health picture, and not just my dermatological needs. The staff supported me through the insurance and pharmaceutical minefields common for those with chronic conditions. I was cared for and cared about. I referred my friends and family to Clayton Dermatology. Yes, the practice is growing, but so is the staff at their new location and no matter who greeted me in the office, or who took my stats at the beginning of my appointments I was always treated well, had my questions answered, and never felt ignored. read more

The nurse practitioner is excellent , young, professional, studious. In a flash she removed a cyst I had on a tricky area that no other dr dared to touch for years. I kept seeing her but after a couple of years I had to see Dr Hruza. She decided to remove a 3 mm mole I have had for more than 40 years that never grew and never gave me trouble. She left a 1/2 inch mark and ignored my comments the mole has not changed in color or shape for my entire life. She charged about 200 for the "fix" and left a horrible mark on my back. She also was in a rush and wanting to continue to the next patient without really caring for what I wanted to say or ask. I will only go back because the nurse practitioner is by far better than Dr Hruza but I will make sure Dr Hruza does not see me again. read more

Ever since I began going to this office 2 years ago, I have been nothing but impressed. I never seem to wait long. One day I accidentally showed up an hour early and they still squeezed me in between patience. I have never had a doctors office that answered the phone so quickly. The front desk is always so helpful. I always see the Nurses on staff (Marissa). They have helped me when we had insurance problems and have always made sure I never missed a dose of my medicine. Cannot praise this office more!! read more

If you are going to this practice, go to see Marisa, the NP only! Unfortunately, I was treated horribly by the billing office. I sent a letter addressed to Dr. Hruza. She, nor the office, ever replied. That says a lot. I had already been discouraged with the treatment course in addition to the hip-shooting and diagnosing Dr. Fraggle. read more

I have been seeing Dr. Hruza for a few years and finally made the decision to find a new Dermatologist. I like her assistant Marissa but I don't feel this is a patient friendly practice for many reasons. The first item that really annoyed me is that I was charged for an appointment that I actually showed up for and decided after discussion with the office staff not to stay since the appointment was made in error for a different procedure and Dr. Hruza would not be able to see me for another 45 minutes. Due to time constraints I couldnt stay but was never told I would be charged anyway!! I had to be home for when my chid got off the bus and explained that but it didn't matter to Dr. Hruza. I was charged anyway! 2nd item.. I find it really inconvenient that if you have a bill due you must come in person to the office to pay it. Often you have a procedure and it is filed with insurance and afterwards you receive a bill for what you are responsible to pay. She also will pile on late fees if you are late at all. I feel that she somehow doesn't trust her patients to be able to pay their bills over the phone with a credit card and to do it in a timely manner. Again, not patient friendly! 3rd, after speaking with my close friend whose husband is a doctor told me I should never settle for an assistant doing any procedures or exams instead of the Dr. I feel it is very difficult to get in to see Dr. Hruza and almost always saw Marissa instead. My friend said this in not the proper way to run a practice and I should seek a new doctor. Lastly, I do feel that Dr. Hruza lacks all bedside manner. I usually find her to be a bit arrogant and not really listening to what you say but rather talking over you instead of with you. I had some issues with a procedure that she performed and I felt that my concerns were met with rudeness and arrogance and being talked to like a child. I pay too much to be treated in this way from a Physician. For these reasons I have found a new dermatologist and will not be going back to Clayton Dermatology nor would a recommend it to a friend. read more

I randomly picked Dr. Hruza when I had a random bad skin condition pop up a few months back and I'm so glad I did. She's really great and seems to make it her personal mission to fix any bad skin problems. Everything she has prescribed has done the trick. I also go to her for my annual mole screening and she is very thorough and has no qualms about removing moles that look even slightly malignant. If you are looking for a good dermatologist, definitely go to Clayton Dermatology. read more

Marisa was again great. Because she listened the first time and addressed my real symptoms, this time we evaluated what was going on and how to keep problems at bay. I didn't have to wait 35 minutes this time, but a normal 5- to 10-minute wait. I think I would feel more confident in coming back knowing that I need to be very assertive and make sure the doctor is really listening to my symptoms and lifestyle. Marisa did so naturally; Dr. Hruza did not. I hate that I had to pay for an appointment (not cheap, not to mention the trouble of travel, waiting, months of mistreatment) where I was ignored and my symptoms actually left to get worse until I was really treated. But oh well. read more

I moved here a little over a year ago and sadly left my amazing dermatologist behind in Georgia. I spent a year trying to find a new one who not only would listen to me but look at me as a person and not another adult acne case. So I tried one more time with Dr, Hruza and her staff. I met with a nurse practitioner after reading another review on here about a great experience with one at her facility. I have to say, that reviewer did not exaggerate a bit, she and her staff are AMAZING!! My search is finally over! I wish I had looked at Yelp sooner for a new derm. I am now on a path of great skin once again and I will not only recommend her but will definitely be going back for other services. Thank you Kyle K for a great review! read more

I've been to a couple of dermatologists over the years. Dr Hruza is by far the most competent, and most pleasant, of my experience. As someone with regular poison ivy "issues" she is always quick to see me and right on with her diagnosis. I think she accepts a good array of insurance plans. Not sure about that mole? Best get it checked out. read more

Dr. Hruza has helped me achieve and maintain the best results I've ever had in a 25 year battle against adult acne! She is very professional, knowledgeable, and friendly. She always takes time to hear my concerns and answer any of my questions, which some of my past doctors didn't seem to care about. She is supported by a very friendly, helpful, and organized staff and I would recommend her to any of my friends!! read more

Sitting in waiting room 30 minutes after appt time with no good explanation. Reception staff not seeming to care. However, doc was good and quick and did apologize read more

I have been a patient of Dr. Hruza since 04'. She has treated issues Such as; melasma- adult acne, and an occasional poison ivy breakouts!! The staff Work their best to accommodate all of one's Needs in a timely fashion... Everyone in the office greet you in a kind fashion and work their best to make the patient as comfortable as possible-- Dr. Hruza Is very friendly and easy to approach regarding any issues one may have and has a professional approach to all concerns one may have. I also chose her because of her educational background, as it is over the top Impressive!!! read more

While I love Hruza, this practice has too many patients, consequently leading to a tremendous drop in quality of care. Even when you have a good doctor, they become part of the crazy chicken factory if they just don't have time to take or care for patients. It's unfortunate because Hruza is knowledgeable, but due to the chicken factory style of care, I'll be looking for a new doctor. read more

So I'm here today and while I still love Dr Hruza, I come in on time to find that there are still FIVE people in front of me because she is running so behind. And they tell you this AFTER they make you pay for your appt up front. That just rubbed me the wrong way. Once in awhile I can understand running late, but this is outta control. I think it's time to look for a new doctor. :( read more

This practice needs a front office staff overhaul. I have friends who visit this practice as well and while none of us have anything bad to say about the care provided by the medical staff, we concur on the poor attitudes of the front office staffers. I arrived early for my appt in the pouring rain but there wasn't a handicap parking spot available which I need for my vehicle's side loading lift. I phoned Belligerent Staffer #1 to let her know my issue and heard nothing but her annoyance at my informing her. A spot became available and when I encountered Belligerent Staffer #2 at check-in she let me know I was now too late for my appt that was scheduled 10 minutes prior and that I would now have to reschedule. I had been double-parked outside the glass doors within her sight, the entire time. Also nothing was done after my first visit when I pointed out that the automatic door opener button was blocked by a row of chairs in the waiting area. After I saw red flags during my first visit to this practice I gave them one more try. I have since kept two appointments with medical practices in the vicinity and when this practice was mentioned I was strongly encouraged to seek care elsewhere. I already have and I hope my friends will follow. You've been warned. read more

A truly dedicated Medical Professional that shows you what genuine concern for your well being, looks and feels like. She never rushes you, she listens when you talk to her about your concerns and her staff is professional, thorough, friendly, and caring. I've met few doctors with her compassion and dedication. read more

Dr. Hruza was great. Took the time to answer any questions I had. I left there feeing very confident about fixing my skin condition. I have been to numerous dermatologist and I would by far recommend her over any of the others. read more

I would not recommend Dr. Hruza for anything that involves stitches. She does not know what she is doing. I had a mole removed on the bottom of my foot and she did not do a good job. She told me that I could walk the next day and I was on crutches for 2 weeks. The stitches did not hold. It is now 5 weeks later and I am back on crutches. Basically, I had an incision on the bottom of my foot and it was never stitched. I had to see another doctor and was told that I would have to wait it out until the gash in my foot healed and that will probably be another 2 months. read more

I've been going to Clayton Dermatology for literally a decade, and for good reason. This is the best derm office out there. With my family history of skin cancer and my prior pre-cancerous biopsies, I'm only working with the best. After today's visit, I am finally writing a review. I saw Dr. Hruza and nurse Samantha. They were both fantastic. Yes, Samantha asked what brought me in, as always, but that is one reason why she is FABULOUS - you get to talk with her to make sure that the appointment gets focused on whatever the most pressing issue is. Lord knows I come in with 8,000 questions, and with Samantha's help, we make sure everything is addressed. It's like a pre-game strategy session, and Samantha's on my team. After meeting with Samantha, Dr. Hruza checks you over with a bedside manner of both friendliness and professionalism. For full body scans, she sets aside extra time, unlike other physicians who will rush you in and out. She really cares about her patients. I send all my friends and family to her because I know they'll get fantastic care there. So, if you're looking for professional, friendly, derm care, look no further. read more

Terrible service! I had heard about how great Dr. Hruza is. Well,I WOULD NOT KNOW!!! As a new patient, SHE PAWNED ME OFF TO HER ASSISTANT! I struggle with going to doctors in the first place. But, I have had some reaction that I just could not put off any longer. I had been referred to Dr. Hruza by family and several friends. I had reaction in April, 2015, and had called to set an appointment. Earliest availability was July 10, 2015! Since she came so highly referred, I hesitated to see anyone else. On July 1, 2015, I had a serious allergic reaction (burning and hives), called to see if I could get in sooner. No one answered, no one called back! Just got a confirmation for my July 10 appointment, the following week on, July 7 asking if I were to cancel to please call in advance or I would get charged. Seriously!!! When I arrived, July 10, before I even went in, they made me pay in advance for my appointment. Mind you I have not seen any one yet! Then, when I go in and only see the assistant...and she's trying to diagnose me, I ask, wait, is that it? So, I am not going to see the Doctor? The assistance reply is, "No, oh they didn't tell you, you are with me today?" No, actually they did not, and I have waiting nearly 3 months to see DR. HRUZA!!!! NOT HER ASSISTANT! Soooo, aggravated! What a way to make your new patient's feel welcomed! This is a referral fail! Never again! read more