1. Vista Dermatology

    1. Vista Dermatology

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    Louis, MO

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    Vista Dermatology

    5.0 (1 review)
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    1 year ago

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    Ask the Community - Vista Dermatology

    Meramec Dermatology - External waiting room

    Meramec Dermatology

    2.8(4 reviews)
    3.8 mi

    Its taking a long time to get in when I need to get in. It is a very professional dermatologist…read moreoffice. Very quick when you get there took me two months to get in and 2 minutes for the office visit. But usually they take care of any pre-cancer spots right away.

    Incredibly disappointed with the front desk staff and policies at Meramec Dermatology. I initially…read morechose them because of their Arnold location and working with kids, but they only accept new patients or children at their Sunset Hills office, which is a far drive for us. Because they don't offer after-school slots for new patients (the latest they offer is 2:30 PM), I had to arrange classroom coverage to leave work early as a teacher, and pull my daughters out of school. After dealing with school delays, traffic, and difficult parking, we walked into the office at 2:40 PM for our 2:30 PM appointment. The receptionist was on the phone, and when she finally acknowledged us at 2:41pm, she rudely informed me that they would not see us because we were past their 10-minute grace period by one minute. We were literally one minute late with two young kids in tow. I understand the need to stay on schedule, but to turn away a new patient who waited over a month for an appointment--and who clearly rushed to get there--over sixty seconds is completely rigid and lacking in basic customer service. We will not be back and I recommend looking elsewhere if you want an office that values its patients' time and effort.

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    Vista Dermatology - dermatology - Updated September 2026

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