Exceptionally dismissive office staff. I had a scheduled (months ahead) follow up. Day of, they…read morecalled to say the doctor was out due to illness--doctors are human, so I of course understood. I asked about rescheduling or switching to someone else in the office. They simply told me to reschedule myself online. After scrolling through more than six months of the calendar and not finding any open slots, I gave up. They actually had the audacity to send me a reminder that I needed follow up, long after I'd moved on to another office.

I was charged $74 for a prescription refill at your town and country office which was never once…read moreexplained to me before the prescription refill was given to me. I can't even afford to pick up the medicine because of the price and when I explained this to your billing department they said that they would forward this information to your manager but instead I get another bill today for it. It's outrageous and I'm going to report your business to the. Better business bureau

The doctors are great. The front desk not so much. Patients waiting to make appointments and…read morecheck in while the staff just chats with each other ignoring the line. And there is not a receptionist assigned just to answer the phone. Was on hold for over five minutes . Very poor business model

We had a great experience at Epiphany Dermatology. Dr. Hala Adil was punctual, friendly, and…read moreextremely knowledgeable. The front desk staff were a little confused but very friendly. The office was clean. Adil is a 10/10 dermatologist!

This is a review of the practice itself and not of any particular doctor. I was given a…read moreprescription by a doctor in this practice and I said clearly that the drug should contain no dyes. The doctor understood this, so I thought I that my directions would be honored. But when I received the drug, it was dyed pink. This exact same drug (in extended release form) did indeed exist in a non-dyed form. But the undyed form had not been requested by the doctor's office. I spent loads of my time trying to get this issue resolved, calling the practice several times, calling the pharmacy, hearing verbatim from the pharmacy the prescription directions called in, and clearly, the prescription was called in incorrectly. All this was extremely frustrating. The "technician" did finally call in the correct prescription AFTER first calling in the incorrect prescription, but the pharmacy said that the drug had been issued, they could not refund the money, and they could not correct the issue with the insurance. In exasperation I finally called the practice manager for Dermatological Care, and the practice manager tried calling the pharmacy but, in the end, seemed to me to want to cover for the practice, saying the prescription was called in correctly. INDEED IT WAS NOT INITIALLY CALLED IN CORRECTLY. In the end, I had to pray for a second prescription (ie, paying twice for the same drug) because the practice refused to take responsibility for its error. Calling in the correct prescription AFTER the original one was issued is not a solution! I will not use this practice again because I do not want to be involved with nor support any practice which will not take responsibility for its own errors. As far as I am concerned, this practice owes me an apology and about $59.00.

Dr. Daniel Tinker and his staff are amazing. I have been dealing with a skin condition for the past…read moreseveral years, have been to multiple dermatologist that have not helped. I could tell Dr. Tinker actually cared and assured me we will get this fixed right. Highly recommend from the office staff to nurse assistant to the doctor. VERY HAPPY

Incredibly disappointed with the front desk staff and policies at Meramec Dermatology. I initially…read morechose them because of their Arnold location and working with kids, but they only accept new patients or children at their Sunset Hills office, which is a far drive for us. Because they don't offer after-school slots for new patients (the latest they offer is 2:30 PM), I had to arrange classroom coverage to leave work early as a teacher, and pull my daughters out of school. After dealing with school delays, traffic, and difficult parking, we walked into the office at 2:40 PM for our 2:30 PM appointment. The receptionist was on the phone, and when she finally acknowledged us at 2:41pm, she rudely informed me that they would not see us because we were past their 10-minute grace period by one minute. We were literally one minute late with two young kids in tow. I understand the need to stay on schedule, but to turn away a new patient who waited over a month for an appointment--and who clearly rushed to get there--over sixty seconds is completely rigid and lacking in basic customer service. We will not be back and I recommend looking elsewhere if you want an office that values its patients' time and effort.

Its taking a long time to get in when I need to get in. It is a very professional dermatologist…read moreoffice. Very quick when you get there took me two months to get in and 2 minutes for the office visit. But usually they take care of any pre-cancer spots right away.

Doctors are nice Scheduling is absolutely horrible. I actually drive to the location and walk in to…read moreschedule.

I did a lot of research reading backgrounds on the various doctors that emphasized what I had going…read moreon. I've been going for nearly a decade now and love my Dr.

I would not recommend this place at all They make up charges to get more out of tour insurance…read more And they do not treat you very well at all All about the money no care

Several members of our family we're seen by Dr Shadel and we have referred many more to her,…read morehowever due to the office policy of dismissing patients who miss appointments (we missed 2 due to family emergency), our family members and referrals will go elsewhere.

I would highly recommend Dr. Richard Wittock. His staff is very…read morefriendly , helpful, and professional. I have never had to wait to make an appointment I needed. I have always been called in on time. My toes are now as good as new.

They laughed at me and my issues. Didn't take my frostbite toe seriously. Didn't listen to my…read moreconcerns.