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Clayton W Simon, DVM

3.0 (2 reviews)

Services - Clayton W Simon, DVM

Pet physical or wellness exam

Pet vaccinations

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11 years ago

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12 years ago

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Rancho Niguel Animal Hospital

Rancho Niguel Animal Hospital

4.6
(146 reviews)

Our family has had consistent and thorough care from the team here. They took great care of our…read moreolder Labradoodle who has since passed away. One specific incident I remember was when our Labradoodle had sneakily ingested plant food from one of our plumeria plants. It was over a weekend so we took her to the Urgent Care vet while Rancho Niguel Animal Hospital was notified. Thankfully she was ok coming out of that situation, but immediately that following Monday we received a call from RNAH asking how she was doing as they checked on her status. I found this to be very comforting and was impressed by the care and compassion we received from the team. We're now happy to start the care of our new 4-month-old Standard Poodle here and we hope to continue seeing them throughout his puppy days into adulthood. Dr. Echolds is patient, kind, and caring. The entire team is personable and friendly and the office is clean and cozy. We're very pleased and grateful to receive their care and support.

Dr. Pat Echolds is the most amazing vet we have had. I have sung his praises from day 1 and always…read morerecommended him. We have been with him since 2016/2017. This 1 star review is for the administration and front desk people. A few days ago we started our dog on an antibiotic pill. It was 3 days tops and our dog started to have a bad reaction so we called to explore an alternative option which we were told would be a $200 shot. We asked if there was a way to credit the antibiotic pill charge seeing as though he had an adverse affect and were told no, that the office manager stated that was not possible. When I asked if I could speak to the office manager I was told no. When I asked if I could speak with Dr. Pat, I was told no and that I'd have to schedule and pay for an in person consultation. I asked if he could please call me back and I was told no. I asked if there was anyone else above the front desk girl I could speak with to dispute the charge and I was told no. This is a terrible business practice and it's left such a bad impression for me. Dr. Pat is a great guy and I can't imagine that he would not allow for his customers to dispute a charge.

Aliso Viejo Animal Hospital

Aliso Viejo Animal Hospital

4.3
(277 reviews)

We've been bringing our dog, Checkers, here since she was two months old, and the care has been…read moretop-notch for nearly two years. The facility is clean, modern, and efficiently run, and their communication regarding shots and exams is always clear and helpful. What really earned my respect was how they handled Checkers' recent patella luxation surgery. A piece of their specialized equipment broke just days before the procedure. Instead of making excuses, they went above and beyond. They coordinated with a top specialist in the area--who has performed over 30,000 knee surgeries--to see us at the same time, on the same day, and for the same price. Their honesty and dedication to getting Checkers the best care possible, even when it was out of their hands, is exactly what you want in a vet. They truly care about animals first. Keep up the great work, Aliso Viejo Animal Hospital--we'll see you in August!

It's with great disappointment that I'm sharing a negative experience with Aliso Viejo Animal…read moreClinic. To be clear, the veterinarian provided excellent care, several of the vet assistants were wonderful, and I've generally had positive experiences with the front desk. My dog had surgery to remove a cyst, and the procedure itself was handled very well. For that, I'm truly grateful. Unfortunately, the issue came afterward. When checking out, I questioned the high cost of the medication and mentioned that I normally use Chewy or Allivet. The front desk encouraged me to use their pharmacy instead, assuring me the prescription would be approved quickly and the service would be reliable. Since my dog needed an antibiotic daily for 10 days, I agreed and purchased enough locally to cover four days in case of shipping delays. The medication didn't even ship for three days. By Monday, I was almost out and contacted the office. Instead of receiving understanding or help, I was told it was my fault for ordering through their pharmacy and that I could either pay an inflated price for more pills or "figure it out myself." Of course, I had no choice but to pay because my dog needed the medication. Now I've learned the shipment won't arrive until next Monday, after the medication is no longer needed, forcing me to buy even more locally just to complete the treatment. The delay is frustrating, but the real disappointment is the lack of ownership, empathy, and support when their recommended solution failed. Integrity matters most when something goes wrong. Sadly, because of this experience, I'll be finding a different veterinarian moving forward.

A Pet's Circle Of Life

A Pet's Circle Of Life

4.9
(87 reviews)

This is my second review for Dr. Audrey, and sadly the second time in just seven days that I needed…read moreher services. Even after everything I experienced the first time, I was somehow even more impressed. The second time I reached out, it was Super Bowl Sunday, just as the game was about to start. Everyone was busy with their own plans, and I texted Dr. Audrey knowing it was a long shot. Without hesitation, she completely rearranged her day to come help me and my sweet Harley. Her empathy, compassion, and the gentle way she does her work truly touched my heart. She is thoughtful, kind, and incredibly caring -- not just toward the pets she helps, but toward the people who love them. During one of the hardest moments of my life, she brought calm, understanding, and grace. As I said in my first review, I would not hesitate to call Dr. Audrey again if I ever needed her services. Having now experienced her care twice, I can say that with even more certainty. I am forever grateful for her.

When I think about our experience with Audrey, I get a painful pit in my stomach…read more The hardest thing to do as a pet parent is to make the decision to say goodbye. The pain is indescribable. And to have a vet show NO compassion, NO empathy, and be completely unprofessional and rude made this painful day even more agonizing. I have never had an experience like this with a vet, let alone with one coming to put an animal to rest. We have had to say goodbye to many beloved pets in our family and have had some of the most caring, loving vets help us through it. Audrey could not be farther from that. After the primary vet told us it was time to say goodbye, my aunt made calls to find someone available to come to the house. Audrey said she would be coming back home from a trip that day and we were on her way. By the time she arrived, we were all there, friends and family, in tears, trying to give as much love as we could to our precious fur baby. Audrey walked in, sat down, and immediately started taking out her supplies and seemed so rushed. My aunt started to share how hard this is for her and how scared she was. Audrey responded by saying things like "what's the other option? Spending tens of thousands of dollars at the hospital?" And went on with a rehearsed speech that sounded almost like a lecture. Her coldness could be felt by all of us. She did not say his name once. Did not examine him. Just continued to take out her supplies and rushing through the process. My aunt then asked about the process and the memorial keepsakes we could have, and Audrey seemed even more annoyed. We were in shock. Her attitude was so evident like a dark cloud in the room. So my aunt, who was experiencing one of the hardest days of her life, had to ask Audrey if SHE was ok. Audrey scoffed and said "You knew what time I would be getting here, I thought you would be ready." We were even more shocked. Trying to explain we just wanted to have the experience we were expecting and have had with other vets when we say goodbye- a compassionate and loving, personal experience. Because Audrey seemed to not understand how hard this was for us, my mom even added that our grandma was in the hospital and things are just so hard. Audrey's response was "yeah well we are all going through things. I just drove 8 hours. Do you want me to do this or not?" SHOCKED. Why did she agree to come here if she wasn't capable of giving us the time and compassion any family would need? We were all looking at each other in disbelief, and without a word Audrey packed up her things, walked out and slammed our door! So cruel. She abandoned a patient in need of care, prolonging his suffering. She abandoned a broken family. Thankfully, he made it through the night and we were able to make appointment for the next morning with the most caring, kind, compassionate, gentle vet that made the transition as beautiful as she could. She asked about him, his personality, his life. Did a full exam before confirming that we were making the right decision to say goodbye. She spent time with us after he crossed rainbow bridge to do paw prints & clay prints, and keep fur clippings. This is one of the hardest reviews I've ever had to write because of the pain Audrey caused our family and precious cat. There are other options out there.

Clayton W Simon, DVM - vet - Updated June 2026

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