Great selection of flooring, furniture, beds and cabinets. Pricing and quality is nice to see…read more The staff is very helpful and takes the time to educate. One of the best places in Cleveland to shop for Flooring and furniture. They did offer me financing, but with their great places, I didn't need it. They also had tons of flooring in stock which made it easier to shop.

Great stuff. Great selection. I bought great bar stool chairs there…read more But closed on Sunday?!

A belated review but 3 and a half years ago I purchased a dresser, bed, and desk all in good…read morecondition for under $1000. The movers were professional and caused no damages to the furniture or the studio when they brought things in, definitely worth the price to add movers! Still getting great use out of the bed and dresser. The other day, I found a sleeper sofa that still looks pretty good (a little wear but no tear!). After looking up the sofa's original new price, the Bank was selling it for only a tenth of the price tag! The woman who helped us was very sweet and patient and allowed me to test out the mattresses on several before choosing. I have movers scheduled and am hoping/anticipating good service like last time. Again, still worth the $125 moving service!

Was furnishing my son's college house and this place had super high quality furniture at really…read moregreat prices. We got super nice dining table and couch for low prices and the folks that work there are really nice and helpful as well. Highly recommend!!

Love this place! They always have new stuff at great prices so I stop in regularly. Staff is always…read morefriendly and helpful!

I have been buying from Rooms Today for years. They have the same stuff that other stores have at…read morehalf the price. Dont know why they are getting such bad reviews from people because they have always treated us great. Sent a ton of family and friends there.

WOW, what a hidden gem! I'm glad that I found out about Northcoast Hotel Liquidators. This is a big…read morewarehouse of used furniture. BUSINESS MODEL -- They buy furniture from hotels that are renovating or hotels that are closing down. ITEMS -- They have loads of sofa beds, sofas/couches without pullout beds, small lounge chairs, beds, TV's, lamps, mirrors, picture frames, kitchen bowls, desks, side tables, and much more. Due to thr nature of the furniture (USED), some of them are worn out and old but still in good enough shape. PRICE -- The items here are affordable foe those on a low budget or just those who don't want to pay full price. SERVICE -- Customer service was excellent when I visited. One gentleman helped me look around the sofa's. I ended up not buying anything because the red sofa that I wanted was a sofa bed so it would have been heavy to carry up to my apartment. They offer DELIVERY for $50 but will only deliver to your front door not inside your house because of the Coronavirus. Overall, I had a great experience here and I'll continue to check out their website for deals and 'new' sofas that will be added to their inventory. **** - 26/200 total reviews in 2020 - 402 total overall Yelp reviews - Reviewed on 23 May 2020

Great prices - limited selection. Warehouse is clean and well organized. I did not find anything…read moreI wanted except a $5 luggage rack - great buy. I may be biased because the last hotel furniture liquidator I visited before this was in Chicago, where the scale is understandably so much bigger. Noethcoast is definitely worth a visit, though.

This place has not much selection super unprofessional staff , the couch is ordered wouldn't fit ,…read morei had to send back then told me , they would have to mail me a check its been 6 business days still no check . Called corporate several times no answer no call back .

The employees here are all helpful and knowledgeable!! Financing is available and the selection…read moreis nice!I recommend them!!

UPDATE! After a little over a year this chair looks 5 years old. I had such faith in England…read moreFurniture, as it is the brand of our couch. But this chair is so uncomfortable and the material is awful. Realize this is not Cleveland Furniture's problem, but wanted to make buyers aware.

Stay away! Terrible customer service, furniture was delivered to me damaged and 3 pieces were…read morepulled directly from the floor in the showroom (I was told it would be one). One of the pieces was not available to be delivered to me until 2+ months after the order date and still has not been delivered. I asked to have these replaced and/or for a full refund since this seems to be something that companies typically offer and was told they could only refund 75%, per their company policy. I eventually decided to just return 2 of the damaged/used pieces and I was forced to give payment information on 3 separate occasions because the payment/refund amounts for the pieces I was returning were calculated incorrectly. The worst part is that no one has admitted any fault and they are still asking for my credit card info because they calculated my refund incorrectly. I have no clue how you can continue to do business this way when salespeople cannot do math and managers continue to overpromise and underdeliver. Terribly-run organization and I regret working with them at all. Nightmare scenario - Run away fast if you can and Go with any other furniture company if possible.

The last couch I purchased was a nightmare. It was uncomfortable to sit on, and it was falling…read moreapart. My son is a big guy, over 6ft 300+ pounds, so I needed a big, sturdy couch. I decided to shop around locally. When we entered, we were greeted by Tom. He was very friendly and professional. He didn't try to sell us anything over the top. We chose this behemoth. It has everything we wanted. It is a tad too big for my living room, but that's ok. I'm willing to sacrifice a little more space for comfort. Altogether, it cost me $2,700. That included couch, delivery & assembly, 5 year protection/replacement, and they hauled the old couch to the curb. My only gripe is I feel for the extra $200 they should offer to haul away the old furniture, especially since bulk pickup is only available certain days of the month, and if it's placed at the curb too early, you can get fined.

Walked into the OUTLET store on a Saturday in December 2024 and it was busier than I thought it…read morewould be, but then furniture year end sales are in place. I started down the rocker recliner aisle, cause I was looking for a loveseat. I was chased down the aisle by Tom, who I didn't hear, but who worked with me, helped me, explained MUCH and told me that he'd been with this place since KronHeims and somebody else too and he was over 80 and pretty much had decades of experience. I told him what I was looking for. And I was very specific in my needs. He showed me a couple options and he was right on the money. I got it down to three choices and then down to two choices and I eventually bought a loveseat AND a rocker recliner that day and put it on my credit card. within a half hour Ellen the office manager was calling me because she wanted to verify my address. It was smudged or illegible on her original. I was still in the car and I pulled mine out and my COPY was perfectly legible. But there was no phone number listed, they never asked. If there were no phone numbers listed, how did she call ? first thing Monday morning I called Ellen at the Brook Park store outlet to talk to her about our conversation on Saturday after she called me and I said there's no phone number on the Order, how is it You got my phone number? She ah and umm'd four times during our conversation because she had no idea how anybody got my private unlisted Phone number so I called her on it and she said well. The salesmen have a tool. I want to know what the name of the tool. She didn't know the name of the tool - the office manager did not know the name of the tool? I am angry. I am upset and I'm close to canceling my order at this very moment and it's Monday Delivery eventually arrived date asked for in early January but the delivery guys would NOT take my old sofa out as i had asked for cuz there's no where to put it here. Went back to store on Wednesday, spoke with Tom, spoke with STORE Manager and asked for a repair on rocker recliner. The repair was scheduled. The repair person was exceptional --came in diagnosed. The problem said he'd be back in a few weeks when the part came in --this company is exceptional. He came back in three weeks to fix both my recliner and my loveseat because they both had the same issue and left for the day. It is now more than six months later and these two pieces are already showing where they are very extremely cheaply made pieces and I'm not exactly happy that I pay $1200 for this junk. 20 years ago I bought five pieces of furniture for under $3000 . All were oversize pieces all quality leather and there was nothing wrong with them when I gave them away. So the quality of manufacturing has gone down extremely and i surely am seeing it. And now it nine months after my purchase, I have never ever heard from any of them to check how my delivery went, to check how my furniture was, to check how my repair went to check how I liked my furniture. These brothers may be funny on TV, but they're not anywhere NEAR what KRONHEIMS USED TO DO FOR THEIR CUSTOMERS AND WHAT BASISTA DID FOR THEIRS. This junk will most likely be replace in the next year AGAIN, not keeping this for the 20 years i thought i might. Not buying from this company again. They got my money and disappeared. VERY UNHAPPY DISSATISFIED CUSTOMER. and they dont even LOOK AT YELP TO SEE WHAT WE HAVE TO SAY

I had stopped in before and spoke to Gary and Nicole about a custom L shaped desk, but I was…read morefinally able to get the dimensions laid out in my office to get this piece ordered. This is very nice furniture that is well built and I couldn't be happier with the outcome. Unfortunately there was nothing in the store that was exactly what I wanted so we had to go the custom route. So I wasn't totally sure how things were going to turn out. But I am beyond thrilled with how the desk turned out. When I put my deposit down I was told it would be 8-12 weeks and it ended up being right at 12 weeks. Factor in the holidays and it may have come in a little sooner. We are in the market for some new patio furniture and I will be going back to get the pricing. Thank you for all you do. I will be back soon!

RUN AWAY AS FAST AS YOU CAN!! Wish I could give zero stars. We have been ghosted multiple times…read moreby owner Gary after our several attempts to resolve an issue with the custom dining room table set we purchased over 4 years ago. They seem to care while trying to gain your business, but once they've got your money and delivered your product, their follow service is atrocious. We purchased $10k worth of custom furniture from their store in late 2019. For the dining table set, I asked the owner's wife, who was assisting us, if a rough sawn table top would still be flat enough that a plate wouldn't wobble, while still achieving a distressed look. I was assured that was true. Our table's surface is so uneven that we have to be very careful with where cups and plates are set so they don't wobble and spill, which is completely impractical for my family with young kids. Then, after just a few short months of use, we began having issues with the finish flaking off. Our table is stained with a glazed finish over top. Initially, we thought it was due to a piece of scotch tape that had been used to hold a protective covering on the table for a very brief time. However, over time, finish has flaked off around all edges of the table, just with regular use (no more tape). Additionally, the heads of 3 screws used to mount the tabletop to the supporting brackets underneath have completely fallen off and been found laying on the floor. This table does not get moved around; it has always remained in the same place, so the only reason I can come up with is that the screws were overtightened during assembly. I emailed Gary with my concerns in mid-2020. He responded, offering to run the top through a sander and he was going to check into the concerns with the finish. He said he could pickup the table in about a month, since things were crazy with the lockdowns (perfectly understandable). I reached out 2 months later, and he said he'd come pick it up within a few weeks. Two more months went by, so I reached out again. This time - no response. I reached out again another 4 months later (early 2021)...nothing. An entire year went by and we heard nothing. By this time, we had 3 young kids, so it was hard to find the time to follow-up. My husband finally went to the store in early 2022 to talk to Gary directly. Gary claimed he "hadn't forgotten about us" and would reach out soon to arrange pickup and repair of our table. Here we are two years later, and we've still heard nothing from him. So, we are stuck with a several thousand-dollar piece of furniture for which we can get no remedy because of Furniture Nook's awful customer service. I strongly suggest you save yourself the headache and time, and shop elsewhere!

If you're looking to get a great deal on quality furniture, then Arhaus - The Loft will deliver…read moreexactly that. The challenge, if you are new to shopping the store, is that there are a few things you will want to know. 1) Most of the items in inventory come with some minor cosmetic issues. That is why the cost is often half the price of going to Arhaus. 2) They do not offer delivery, so you will need to arrange pickup on your own. 3) Additional sales are ran often and you can score up to an additional 30% off the already reduced prices. I think that sometimes people give this place a bad rap because they go once and they don't see much inventory, or they see items that are damaged. I was guilty of this after the first time I went. I then learned that this is a store you need to go to often as they are always getting in new inventory. Once I started going more frequently, I actually enjoyed the store much more. Not to mention, I found some great deals. Will what you buy from this store be perfect, probably not. Will the items you buy come at a fantastic price, and you will most likely be the only one that knows there is a cosmetic issue, probably. All in all, it's worth it!

Nice spot to find some amazing finds! Find a beautiful rug, coffee table and two accent chairs…read more Miguel was super helpful and extended great customer service!

I recently sold my house and downsized . Second City…read morearranged for pick-up of furniture I no longer needed. Two gentlemen came with a truck and efficiently and professionally loaded the items and were on their way to the store. Most items sold and I made some money---definitely worth it. The driver and partner deserved my healthy tip. Would do again. Terri

Such a fun and creative thrift store! I wish I was much closer so I could go very often to shop…read morefor bargains.