I am writing this to warn other homeowners about my experience with Mr. Clancy's company. I…read morepurchased my home in 2020 and continued a $200/year maintenance plan for a crawlspace encapsulation and dehumidification system originally installed by this company in 2013. ​After four years of "maintenance," I have discovered the following: ​Substandard Equipment: According to the manufacturers, the dehumidifiers installed are not rated for crawlspace use. They were inadequate for the environment, leading to uncontrolled moisture levels and severe wood rot. ​Failed Installation: Multiple specialists have confirmed the encapsulation material used was too thin, causing water to trap both above and below the liner, exacerbating the rot. The sump pump was also installed in a "locked box" that prevents any actual inspection or verification of its function. ​Dishonest Sales Tactics: Mr. Clancy's employees claimed I had "active termites" and "active leaks." Two independent, reputable companies have since confirmed both claims were completely false. ​Safety Concerns: I discovered that the company employed an individual with a violent criminal history (convicted rapist) to enter customer homes without any disclosure. ​When I attempted to resolve this through the BBB, Mr. Clancy dismissed my documented evidence as "junk science" and called me a liar. Despite his "28 years in business," the actual results of his work have caused significant structural damage to my home. I strongly advise looking elsewhere for crawlspace remediation.

Took 3 months to get an appointment. They came out and did the work and said they would call and…read moreset up an appointment in six weeks. Didn't call. I called them after 3 months and they set an appointment and then canceled and rescheduled for a day I was not in time without telling me. I found out when I called after they did not show up. Found out when they did show that the work was not done correctly and they had to do a lot of extra work. Set another appointment for six weeks. No show again. Called and they told me they would have to reschedule. I spent good money to have work not done correctly and people not show up. My floors are still sagging. My walls are cracking, and my ceiling and walls are separating. GRRRRR! I DO NOT recommend them to anyone!

I have called 4 times and left three messages. No response at all. After reading the reviews others…read morehave left, it seems like I am avoiding a headache anyway. I will find someone else.

Down east installed the HVAC of my new home. A little over a year later the AC stopped working (and…read morein the dead of summer, so my house was about 85 degrees). I called the emergency number on a weekend and was told I would get a call back but never did. When I called again about two hours later, they said it was too late to send anyone out. I called the next morning and they told me the soonest someone could come take a look would be in 3 weeks. The people on the phone were super rude and unhelpful. Do not recommend.

I was very dissatisfied with the carpet cleaning service from Stanley Steemer. My mother has used…read morethis company for years with good results, but this time the carpet still looked dirty and had an unpleasant odor after the cleaning. This was very disappointing. I spoke with the manager, Fiona, about the issue, but overall I am not pleased with the service provided. I received no refund.

Highly recommend Stanley Steemer! The technicians, Corey &…read moreGregory, were very professional from start to finish. Easy to set up appointment, informative communication from texts to emails, & thorough carpet cleaning in our home. Call Stanley Steemer!

Jason, the tech, and his partner were wonderful. They worked quite well together to service my two…read moreac units. I have a semi annual service agreement and I am always pleased. The tech are smart, trained and efficient. They are personable and easy to work with.

Absolutely by far very professional and easy to deal with. I called and they had a tech come same…read moreday. Also the tech Dan Eller was outstanding very professional and down to earth. By far highly recommend this place if all the techs are like Dan I will definitely use them for my HVAC needs. ***** for Dan Eller and very cost effective.

I went to yelp to find someone who could help fix my AC system. I immediately got a response from…read moreRichard. Mind you it is a Saturday, Saint Patty's day weekend, and 7:30 AM. He was at my home by 8:30 AM. We have a lot of dogs which he wasn't scared of. He checked the system outside and knew immediately what was wrong. Then he checked the system in the attic. He explained what was going on as well as the solution. He did not make it feel like he was rushing through anything. The inspection was free and we will definitely have him come back to replace the Unit.

From the owner: Looking for a reliable HVAC contractor in Jacksonville, NC? The clear choice is Comfort Theory…read moreHeating & Air LLC. Call today and let our expert team handle all your heating, cooling, and indoor air needs. * HVAC Contractor * HVAC Systems * HVAC Services * HVAC Maintenance * HVAC Repair * HVAC Installation * Central Air Conditioner Installation * Central Air Conditioner Repair * Air Conditioning Units Installation * Air Conditioning Units Repair * A.C. Installation * Heat Pump Installation * Heating System Installation * Ventilation Services * Water Heater Installation * Water Heater Service * A.C. Repair * Heating Contractor

What a fabulous job this company did! Our ducts and dryer vent are finally cleaned, after years of…read moreneglect on our part. Zephyr air solutions does a thorough job, great cleanup too! highly recommend!

From the owner: -Utilizing newest and most powerful machine Rotobrush has to offer, the BrushBeast DR…read more-Endoscoping all ducts for safety -Before/After Pics -Techs are uniformed and background checked -Insured and Certified -Anti-Microbial fogger