Don't make an appointment with this company. I called 1 weeks ago to make an appointment, the woman…read morewho worked at the front desk or (secretary )scheduled me one week after, after you get schedule you have a frame for waiting on the date of your appointment of 5 hours length. You send all day waiting for the technician to arrived and the "woman" called to reschedule (cancel) 45 minutes at the end of the frame because the technician is late.... horrible customer Service!.

Our Ice maker was broke and we had error messages on refrigerator display. A friend suggested I…read moregive Working Class Appliance Repairs a try. Just two days later Eric gave us a service call. He is very polite, knowledgeable, honest, and diligent. Even though it was the end of his work day and a Friday night, he picked up the part which arrived late that day and came to install it. Excellent work ethics. Highly recommend.

Super Customer Service from the superb woman on the phone to the outstanding technician who most…read morepolitely and efficiently repaired my baby Hotpoint just out of the one year warranty. Thanks to them for helping me out of a jam with Boomtown Appliances and Owner Mr. Jonathan Popkin. Alls well that ends well. Thank Y'all so much!!! Quick and excellent follow up with phone calls.

Absolutely love this couple who I swear will remind you of Nana and papa. Been in business longer…read morethan Jacksonville NC has. Ok, exaggeration there but truly I trust them and recommend them to all my Marines and their Families. If you go in, tell them momma Rachel sent you. I have bought many appliances over the decades for myself or my Marines... never have I been disappointed and Absolutely fair prices.

Do not recommend. Gave me back a wet vacuum he had over a week with wet dirty filters that are…read morefalling apart. When I called explaining to him it was wet he hung up. I then texted him he had blocked me for questioning his service. I had to use my other phone to cuss him out because he ripped me off and I did not appreciate it at all. He will lie to cover his self. He states a customer questioning his work disrespectful but he can give half done service. I was nice up until he hung up on me. Bad service, bad business, and lack accountability.

I've been there several times over the past 25+ years. The service was timely and I was always…read moresatisfied. Rating wasn't 5 because they do not answer the phone. Since I retired and no longer work in Jacksonville, I live 20+ miles from Jacksonville and perfer not driving the distance not knowing if my vacuum is ready for pickup. So, I am making the trip and I hope it's not for nothing.

Second time I used them and on both occasions I had Jacob as the technician. He was spot on with…read morediagnosing and solving the problem at a reasonable cost. Jacob is 5 star.

I am new to the area and many appliances are on switches in the kitchen, something that my wife and…read moreI have only ever seen in North Carolina. My wife and I, again being new to the area, couldn't figure out why our dishwasher wouldn't turn on so we called for service rather than try to pull things apart. They asked what the issue was and rather than suggest checking all switches or any troubleshooting, they scheduled the service. They were at the neighbors directly across the street, walked over, flipped all the switches in the kitchen until one of them turned on the dishwasher and charged me $128. No actual service provided, and a hefty bill for it.

We were having issues with our refrigerator, and our warranty company sent a different service…read morecompany to service it. One replaced the cooling fan in the upper compartment the next time they replaced a blower motor in the bottom freezer drawer. The next service call was given to Born 4 Repair. He was very helpful in figuring out was wrong with the refrigerator. All this happened with one month. The entire ice maker unit needed to be replaced. Well, the warranty company decided that was too many service calls in too short of a time, so they refused to cover replacing the ice maker and instead told me to get a new refrigerator. Wish that Born 4 Repair had been here the first time I believe he was definitely more thorough in his inspection and analyzing what was wrong. I will definitely contact him next time I have an appliance that requires servicing.

They came out to service my washer, stated it needed a part. 5 weeks later nothing, will not return…read morephone calls. THEY SUCK!

Knowledgeable and able to fix our 2nd oven. Also reasonably priced for their service. Would…read moredefinitely recommend and will use them again if needed.

Mr. Powell and his family have been providing outstanding heating & air-conditioning service to my…read morefamily and our home for many years. They always answer my calls immediately, (even on weekends and holidays!) We have called them many times when our air-conditioner was not working or when we needed work done on our fireplace...each time we were contacted immediately and scheduled for service. Mr. Powell and his outstanding crew are always very professional, timely, and have a great sense of humor! They always answer all my questions and are very fair with pricing and work. Powell's Appliance & LP Gas Repair Service has taken care of our family for many years, very highly recommended! Have a great Holiday Season Mr. Powell! All the best to you and yours. Thanks again!

When I purchased a Maytag washer and dryer 1/22, I was told that if I had any issues that the owner…read morepreferred to work with the manufacturers on the buyers behalf. On 10/22 I returned to the store with photos of the inside of the dryer I purchased. The paint is peeling off the drum walls and will eventually rust and ruin our clothes. I was told to return the following day and the owner would be available and would be happy to help me.When I returned I was told by the owner that I was misinformed. Beware of sales pitch. Owner does not back what sales people tell customers. All I ask for is honesty. Lots of bait and switch. My advice is to stay away.

We have purchased from Major a few times. They are friendly and easy to work with…read more Two years ago we purchased a bonded leather recliner that was a bit pricey but it was leather. The finish lasted two years and then completely peeled off. Realizing the warranty had expired, we spoke with Mr. Major who tried to obtain a new chair on our behalf. The mfg refused to do anything but Major offered us a new (different) chair at a nicely reduced price and also gave us a break on the price of delivery and haul-away. These days, when the bottom line is regarded as most important it's really nice to be treated to top notch customer service.

Michael loves appliances and will help you get a nice used one that you need. Delivery and…read moreinstallation on base, on the second floor! Installation *included* steel water hoses for washer, and dryer vent duct and 220v plug. He has a variety of models at different prices and makes good recommendations.