My husband and I highly recommend this company! Eric, the owner, is exceptionally knowledgeable,…read moredetailed oriented, and extremely thorough in getting the job done. Quality, value, and best-in-class plumbing services, certainly a rare find around the local area. We had an issue with hot water, which Eric took the time to throughly inspect and resolved this issue in no time! We also had a brand new water softener installed, another fantastic job well done by Eric. Again - we highly recommend this company!

Quickly resolved the issue in a very tight crawl space. Something I've been trying to figure out…read morehow to fix. Responded quickly for an no -emergency request. Price was as expected. Friendly service was better than expected.

worst plumber ever. Rude girls in the office. poor communication. Asked for over 20 things to be…read moredone. wouldn't provide and estimate or work order. Didnt address the leak I originally called about. had to come back 2 more times to fix leaks they caused. dropped toilet water canister on my carpet. it still stinks a month later. brand new installed toilet leaks, is not even attached to the floor and still leaks. the girl on the phone actually told me to call another plumber. unbelievable

Quick professional service. Price is also very reasonable and plumber very professional.read more

I have used this company twice. Repaired sewer drain and installed a water heater. Pricing was…read moregood, communication was excellent and the repairmen were professional and efficient. Would definitely recommend

I called a few days ago to get an estimate. I am in a time crunch as some plumbing needs to be…read moremoved for a new cabinet installation. They did not show up for the estimate when I specifically said I needed an estimate before the weekend. I called when the time had passed, just to be sure they were coming and they were not. I am just shocked at how irresponsible the plumbers in this area are. I own a property rented through EIR and I will specifically let EIR know I do not want them at my property should a repair be necessary.

We had a toilet in one of our Bathrooms that had not been flushing right, for some time. It was…read moreextremely frustrating, especially as that was the bathroom used when guests, friends and family members came to our home. Two workers arrived, and began working right away. I was totally surprised to learn the Plumber was the young woman as I had NEVER utilized a woman Plumber before. I cannot praise her enough. She did an outstanding job, she was totally focused on fixing the toilet and we are finally able to flush the toilet without any problems. I would absolutely use Paradise Plumbing again, they performed an amazing service, and I especially hope they would again send this awesome female Plumber. Thank you Paradise Plumbing!

Requested to repair main sewer line. Gave estimate, arrived on time, repaired in timely manner…read more Professional communication

Requested a project quote via Yelp Project, got a response from John with Plumber's Smile with 30…read moreminutes. John told me he would be here between 9am and 10am the following morning. He arrived around 9:45am Got the issues fixed and did a great job, made a suggestion on how to keep it from happening next winter. John going to give me a quote on another project. Great service and reasonable price on the job completed Thank you

I used to give John high reviews, but I've since changed my reviews. I got a estimate to have some…read morework done. Have tried getting hold of him for 3 weeks now and no response, totally ghosted. He does good work with reasonable prices, when you can get an appointment. If you're in need of a plumber in a reasonable time, go with someone else.

Excellent service, dependable and always reasonably priced. Jimmy has handled all of the plumbing…read moreissues at out 75-year-old home in downtown Swansboro for more than five years - from faulty water heaters to backed up toilets and emergency clogs. You can count on Jimmy to be on time and on budget. Highly recommend!

Jimmy knows what he's doing. I have been a general contractor for years and he made a job I was…read morestruggling with, look easy. You get what you pay for, and Jimmy saved me a lot of money. Well worth the cost of his services. Thanks Jimmy!

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

Can't say thanks enough. During this 119 hour of freeze my washer busted something and water was…read moreflowing everywhere in the garage. I thought it was my water heater. Tried calling numbers recommended by friends but everyone was a two day wait or no answer. But Jerry's was able to come down immediately and cleaned up the mess. He helped me understand what happened and answered all my questions. Can't thank him enough. Now, I have someone to recommend.

Have only the highest Regard for Jerry! He is one of the most honest and hard working men we have…read morehad the pleasure of meeting and working with! He helped us out building our home and doing the plumbing! God blessed us with his company!