I hired Bedazzling Cleaning after we moved out a couple weeks ago. We spent so much time packing…read moreand getting things into the truck, we knew we wouldn't have any time to do the cleaning. The house hadn't had a good cleaning in months, and I put my full trust that Bedazzled Cleaning would get the job done, and they did spectacularly in just 4 hours! My landlord was very impressed with the cleanliness. I'd highly recommend them for their quality and professionalism.

I really wasn't going to leave this review because I wanted to give this small business the benefit…read moreof the doubt, but the experience has continued to bother me. I reached out to Bedazzling on Friday after another cleaning company canceled on me at the last minute. I found them through the Moreno Valley Matters page and asked if they happened to have availability for a 7 AM cleaning the next morning. They told me they could accommodate me, but it would need to be at 6 AM because of another commitment. I happily agreed and was honestly very grateful that they were willing to fit me in on such short notice. I booked a 2 bedroom, 2 bathroom apartment cleaning. The regular price was $300, there was a $50 promotion, and I added a $25 refrigerator cleaning. My total was $275, with a $100 deposit paid in advance and a remaining balance of $175. The contract stated that the service included TWO cleaners for THREE hours and that if additional time was needed, it would be discussed before moving forward. Saturday morning, only one cleaner arrived. She was about 15-20 minutes late, but that honestly wasn't a big deal to me. I also knew my apartment needed a good cleaning because my schedule has been extremely busy and I haven't had the opportunity to deep clean in quite some time. She started in the kitchen, then moved to the guest bathroom, my bedroom, and my bathroom. Once we were past the three-hour mark, she asked if I still wanted my son's room cleaned because she was already going over time. I told her not to worry about his room. I was trying to be understanding, especially since she was working alone. The part that completely changed the experience for me was when it was time to pay. Instead of the $175 balance stated in my contract, I was told I owed $215 because she had worked by herself and the cleaning took longer. I was confused because I contracted and paid for TWO cleaners for three hours. I was then told the second cleaner had overslept and had been fired. I was also told that she had missed her son's basketball game to clean my apartment. I sympathize with anyone having staffing issues or personal commitments, but neither of those things were within my control. I don't believe the customer should be financially responsible because an employee did not show up. Had two cleaners arrived as contracted, the amount of work completed within those three hours likely would have been very different. Ultimately, I paid MORE than the contracted price, received LESS than the contracted service because one of the bedrooms wasn't cleaned at all, and still noticed several details afterward that had been missed, including light switches. I also felt the attention to detail declined as the cleaning went on. What disappoints me most is that I genuinely wanted this to be a great experience. I was thankful they accommodated me on short notice, I was understanding about the late arrival, I didn't complain when only one cleaner showed up, and I agreed to skip a room because she was running over. I feel like I was more than reasonable. I don't expect perfection, especially when booking on short notice, but I do expect a business to honor its agreed pricing and not pass the cost of its staffing issue onto the customer. If the terms needed to change because only one cleaner showed up, that conversation should have happened BEFORE the cleaning began or before additional charges were incurred, not when it was time for me to pay. Unfortunately, what started as an experience I was excited to leave a positive review about ended with me feeling disappointed and taken advantage of.

What do you do when your tenant leaves in the middle of the night?…read more Call Coldren's cleaning crew! In the past I've used one of the well known apps(services) to have someone come in and do a move in cleaning. Each time disappointed when the person shows up with barely a handful of cleaning supplies. When you talk to the Coldren team about a Move Out cleaning the review with you all the details they cover and you can tell they know what getting a rental ready will take. This confidence increased when the team arrived and started to unload professional cleaning tools and cleaning supplies. It was a team not a single person picking up a one time cleaning job. They spent a few hours cleaning and getting it ready for the final inspection. During the final walk through I only found a couple small things and was surprised they were able to clean a couple items i thought to be uncleanable. I hope I dont have a lot of tenant turn over and have to use them often but when i need the next Move Out\In cleaning it will be Coldren's

We brought on Coldren's to do a deep clean before our new baby gets here. They were recommended by…read morea friend. On time, super professional, and did great with my kids and dog as we were leaving. They were fast, efficient and reasonably priced! House is amazingly clean. Would recommend them to someone who wants a spotless house. Thanks again!!!

Hired JMI to do a move out cleaning and received my full deposit back. I would use him again and…read morerecommend him to others.

Thank you so much for cleaning my home! We are ending our lease and with moving in and out i did…read morenot want to clean. Joe took care of the cleanup and got us our full deposit back! I really valued his timeliness to get our place cleaned. We will be using Joe again after our welcome home party!

They're the best!!! We contacted them to clean my aunt's place because we live in another state,…read moreand they were very accommodating and made sure that they covered the whole house. The girls took time to make my aunt's house sparkling clean. We also made some schedule changes and they were accommodating, working around my aunt's availability. I would recommend and hire them again. Thank you, Liz! Appreciate it a lot!

Liz and Cindy were an excellent cleaning team. Courteous and professional service. Will definitely…read moreuse this company again for future residential deep cleaning services. Will recommend services.

Eren & Mel are excellent. Took great care and detailed cleaning of my house. They are great!read more

I don't usually post reviews but My Maids definitely deserved 5 stars. They were very friendly and…read morediligent workers. They completed everything on the list for a whole house clean. My place is sparkling!

If I could give a negative review I would. An unprofessional cleaning company. Communication lacked…read moresorely. After confirming date week before finally they never showed up or even reached out to inform me that they weren't able to. I asked for this service a month before as well. Do not recommend for this alone.

I had an amazing experience with Busy Bee Cleaning! They tackled the entire second floor and the…read morestairs with no issues at all, and they even went the extra mile by taking out the trash. The quality of their work is top-notch. I'm so impressed that I've already decided to have them back on a monthly basis. Highly recommended if you want a thorough and professional clean! Great value as well!

This is a lazy lazy company with double names (that is true) and don't let the fancy advertising…read moreand pictures FOOL YOU. They obviously hired a fancy web site designer for BOTH their business names but that's all you get dear readers. Fancy pictures and words BECAUSE this business has an incredible turnover (they will hire anybody, I even caught an older, skinny, almost toothless person in my cabin "attempting" to clean it but I sent her off and re-did the job, obviously telling this cleaning company "good-bye." Actually "good-bye" and "Good Riddance."

Amazing job on my property. On time, detailed clean. Great price and local staff. Big Bear Business…read morebeen there many many years so happy to support them.

BEWARE: This service charged my 82-year-old mother $160 (!) to clean an EMPTY (!) 300-sq-ft studio…read more How possibly could they not dust the tiny dorm fridge? Or run a cloth across the window shades? I have photos. Someone will initially come over to provide a quote, judiciously taking notes as you tell them what you require, nodding in agreement. Later, a team of three will come over, rush about. When done, the place will look like it's been cleaned with paper towels. Because that's what likely happened. This is a service to be avoided in the Loma Linda area.

This company has always done great work Everytime I used them. On time, affordable and thorough. I…read morereally don't understand some of these people on here talking madness. Seems like the world wants everything for free. The lady talking about they charged my mother 160 to clean, what should they charge 50 bucks? Or even better, why didn't YOU go help your mother since you're such a cleaning expert? My mother wouldn't need to hire anybody. Goes to show the kind of people who just love to complain and leave bs reviews. This business has always done right by me. And I'm not really not one to review but this was a must.