I never take the time to leave a review but after our last experience he walked up to my husband…read morethat had our kids pulled him aside and said "YOU'R NOT WELCOME I DONT WANT YOUR BUSINESS." I have taken our dually's here probably 8+ times since they opened. We live in a rural area so its 100% out of our way and we use our dually's for work, so they're always hooked up to a trailer. The owner clearly only wants vehicles that are cleaned weekly, guaranteed he won't even accept my mom car, I should try to prove this point!! The WORST customer service by a direct owner!!! We were so excited, the entire dully community to have a place to go I told all our friends about this place, posted it on insta before I even went, many of times to promote such a great all-inclusive carwash, so I thought... There has never been a time since my first visit that we didn't have a problem and truthfully feeling unwelcomed now looking back he's always been very rude proving now that he never wanted our business! So eventually I learned "HIS RULES" (the owner with the mustache) and tried my best to follow them. I'd clean out the back of our truck with a blower, rinse the fenders and truck off if there was any dirt not just mud because I've been in trouble for just dirt NOT KIDDING, its bad! So, it's a 45-minute prep minimum just to go get a quick wash! Well Saturday I asked my husband let's take the dully not my car to our kids practice in a near-by town just so we could wash his dully! Here are pictures of my fenders on the truck that we did not take & wash, we have 2 identical dually's and Saturdays truck fenders we cleaner than this one. How it started, *The owner asked us to broom out the bed which I did and understood why. We left home in a hurry to wash the truck before practice; I totally changed the plans on my husband so there was dirt and some dried-up leaves which usually I'd see prior and blow out. *I drove through the carwash while my husband waited with our belongings and kids. The owner knocked on my window once in park and told me I need to make sure there's no mud on the truck, I told him I know you've told me before we left in a hurry and didn't realize just like the bed, he went on about, we will not accept you next time with mud like this, and I said again sir you've told me before and you have made it clear you don't like our business, and yes I did say that but I was tired of it, my husband already doesn't like me going there because of the way I've been treated and I had to push him this morning just to go! Mind you my husband experienced his rudeness only ONCE and never went back he refused. It was always me that would go and just tried to follow the rules cause the truck always looked amazing once done and it saved me from having to do it by hand! *I said sir you have never NOT had a problem with us why did you open a dully accessible truck wash if you don't want trucks you're in the valley, we actually use our trucks not just for looks! He told me I NEED to cover up the ball there's grease on it and i told the dually owner before you the same thing and you guys are not allowed back if it's not covered. I'm thinking wow now I have another RULE but mind you he doesn't have any of his rules posted ANYWHERE he needs a sign out front, "IF YOUR VECHICLE IS REMOTLY DIRTY YOUR NOT WELCOME! And COVER YOUR BALL HITCH!" This place has become such a joke and a pure headache, not worth my sanity as a mom of 3 in the thick of life! I will 100% worn all my friends the carwash wants your dully cleaned before you go to clean it and that they don't deserve your business! It's a joke and the way he speaks to us takes me off guard every time! Before we got dually's years ago I remember the carwashes employee would jump in the back and cover our ball hitch but, had never been turned away for having ROAD DIRT and mud on our finders, its comical and I am no longer rooting for this business that clearly DOES NOT WANT PEOPLE FROM THE COUNTRY only city drivers, and yes he made that crystal clear to my husband and I, separately on Saturday. NOTE TO THE OWNER: I would suggest you don't go into a cleaning business if you can't handle the product being dirty prior to your cleaning service or charge us a little more. Go to Los Angeles not blue-collar country! We're in the Valley! ALSO get a sign out front and save us blue-collar workers the choice if we want to deal with a city boy like yourself. Done now....

Hands down the best carwash! The price is amazing and the customer service is top notch! They hand…read moredry your car and shine your tires! I got a membership for 20 bucks and nowhere else has that good deal with all those extra services!

Thank you for a good self-handled car wash. My original wash was not clean enough due to a station…read morehaving low soap dispensing, and the manager was kind enough to offer another wash free of charge, acknowledging the soap deficit. He was kind, helpful, and kept his word. My second wash was done with good timing and space of timing. Thank yiu so much!​

BEWARE!! If you use a debit or credit card, BIG BEAR OWNERS will charge you double…read more Its happened to me twice. When I call owners I get different excuses...I smell a scam.

Love coming here for my car wash. Great customer service and love how they dry your car. Vacuums…read morework great and take all the small crumbs out. I have the monthly pass and recommend it. Worth every penny.

Good and fast. They have broken anything off my car like Mister car wash has. The wet rag they…read moregive you to wipe the interior down with is a plus.