Let me begin by saying we've NEVER thought of hiring any cleaning services EVER. But recently I've…read morehad some physical challenges and we hosting a party for my Grandson. Time was definitely of essence. Cathy was prompt in her response AND was more than happy to accommodate my request for expedited services! She continued to keep all communication open while I was at work. I can't tell you how pleased we were!! Cathy and her husband will be hired monthly for their AMAZING SERVICES! MUCHAS GRACIAS CATHY Y PABLO!

They've been cleaning our house for a few months now. I work fairly long work weeks and the amount…read moreof stress that is relieved seeing the house after they come through is amazing. They do such a good job. They are so friendly and their pricing is very fair. On their first pass they do a deep cleaning then every time after they maintain it at that level. Since my schedule is so variable they are very accommodating with scheduling

They were great! They were able to fit my schedule, arrived on time and followed all of my…read moreinstructions. The house looks amazing and I will definitely have the team back next time. Thank you!

Prompt, warm & positive reply from Lee at 7:07 am with a quote…read more I sent MULTIPLE messages, SIX, but Lee never responded, nor did he send anyone after I accepted his quote. After they offered, the quote, and I accepted, a highly effective business would message to inform the person that things changed, and in fact they will not be able, or they simply don't want to, provide cleaning service requested. Instead I received nothing.

maid Pro was fantastic in meeting the needs of this specific cleaning service. they were…read moreprofessional, caring and extremely thorough.

What a disappointment! I was in need of house cleaning services and picked them. The first time…read morewhere you pay for a deep cleaning was fine, they house was clean. Obviously deep cleaning is just the first time, but the second time, standard stuff like dusting was missed in a lot of locations. When you book a service and pay well over $400 you expect the basics to get done. What is worse, the people checked on their check list it was done. The last time was just before I hosted a baby shower and I am so angry about how awful that cleaning was. My formal living room was not vacuumed at all, my sunroom was vacuumed half ass, there was dirt in the corners where they should haven taken out a vacuum wand. Places weren't dusted again and it felt like my floors weren't even mopped. I had to set up for a baby shower, cook for it then I had to clean myself when I paid MaidPro. Do yourself a favor and go somewhere else.

I picked this company based off the Yelp reviews and this is the first time Yelp was wrong. I…read morescheduled a deep cleaning of my home prior to my baby shower to take the load off myself. The person I scheduled with sent me a list of items they cover and with that I scheduled. The tech arrived late, but I let it go once she arrived. I showed all the areas needing to be cleaned and once that was covered, I let her do her thing and stayed out of the way. I could tell based off the first room she was struggling as she was cussing to herself. The rest of the house seemed to go smoother. Once she was done, she notified me, and left. Once I walked around the house, I noticed the counters in the kitchen weren't cleaned, the top of the fridge wasn't cleaned, blinds were "cleaned" but not thoroughly or at all and what blinds were cleaned you could see where a quick swipe was done leaving dust behind. Fans were also left dirty. All things that were said to be addressed. I reached out to the company who called me back and said that because the tech was there the entire time, there would be no partial refund option and just because they say they will cover all these areas doesn't mean they will get to them in that amount of time. They did offer to send someone out later in the evening or Sunday, I explained my baby shower was Saturday, so cleaning Sunday wouldn't work nor would coming later in the evening as the person couldn't get it done right the first time. Ended up ending the call letting them know I wouldn't be recommending them due to poor customer service. Received a message on Yelp later letting me know the full balance would still be due. Don't waste your time if you want something done right.

I requested quotes from various cleaning services and ended up choosing Perfectly Clean. They were…read morethe only ones that sent me a checklist of items that are expected to be cleaned every visit. Other places required me to have a needless call or gave a generic answer. We got our first cleaning yesterday and I couldn't be happier. Brooklyn took great care of our home cleaning every detail, making notes of what needed more cleaning next time around(microwave and those dang yellow spots ), and updating us on what she was doing. 10 out of 10 recommend

Flor, from Flowers Cleaning Service & her team fantastic! I am in Fallbrook and am very critical of…read morethose who clean my home. Flor and her team are punctual, professional, friendly and of course they clean my house, excellently. They use their own cleaning products & equipment which I was asked if that was ok before we started. She cleans my home every 4 weeks. I would recommend her for a job if you are looking for suburb service. Her price is comparable to other cleaning service people in the area. Thanks again Flor!

Finally found a cleaning crew that shows up on time and does an awesome job. We've had them coming…read moreout once a month and they're super easy to work with and I haven't had a single issue. Highly recommend if you're looking for someone reliable. Thank you Flor and company!

I'm beyond impressed with this cleaning service. They paid attention to every detail and made sure…read moreeverything was done right, even walking me through the process step by step. The house looked incredible. If you're moving in or out, don't think twice, contact them. High-quality work at a very reasonable price.

BEWARE! Paid balance but Still no resolution just comments that she's is used to "people like me"…read more People that expect the job to be done that not 1 but 2 people assured would be done. Also threatened to call police in the new state I'm in. Awful business. Moving across country and no there to check work. I was assured by owner when she came out she could accommodate my request and by receptionist as well. I had a friend check the work and it was not completed as specified when I reached out to fix I was met with threats.

I was in the process of selling my two story 2700 sqft home. They came in at night, because they…read moreoverbooked for that day. I trusted that the house was clean, and because I wasn't living in the property, it was completely empty, I paid her. As soon as I opened the door, the next morning, a horrible smell of old cleaning stinky mop/water, like dirty mops that you leave drying w/o cleaning, so I assume it was from her previous clients she had that day! HORRIBLE EXPERIENCE! I tried calling the following days, but she never returned my calls/messages! I'm sure she will respond that it never happened! BEWARE AND BE WARNED!

Gaby's cleaning services started out great with no issues. We chose the deep clean and subsequent…read morebi-weekly service. To be clear, when Gaby is at your house during a clean, the work is good. Without her there, our service steadily declined to the point that we terminated the relationship. After complaining about poor service a couple of months ago, the times provided by her team and days we were supposed to have scheduled cleaning began to change. Further, the service got worse each subsequent visit. It wasn't "all the way bad" but little things were being ignored. Further, she began to send messages that her team would be later and later each visit and then they would rush to be done to get out of the home before it got too late in the evening. Finally, we were bumped from our regular day and were asked if the team could switch from Wed days to a Friday night at the end of a day. Of course we said "no" and the final visit was back to Wed. The final visit was a catastrophe. The "girls" Came in at 3:05 and left at 4:30pm. The pictures of this rushed service are those that are attached. This came from one visit - the very last one. It was like an Easter Egg Hunt but instead of looking for eggs, we began looking for areas that weren't cleaned and/or dusted. We discovered numerous incidents where her team didn't bother to move anything - There are many more pictures we didn't submit. Of course, Gaby will respond to this review that she offered to come back and fix what her team didn't do but we had by then told her we simply wanted a refund and didn't want anyone from her "team" to come back into our house as we literally felt violated and "stolen from". (We had already "Venmo'd" payment on our way home (before seeing the job) and the job was beyond horrible). It was so bad we just couldn't stomach allowing her in our home again. The oddest thing happened during our text exchange (see attached photo) where Gaby stated that the abysmal service "wasn't her fault". That also incensed us - whose fault is it? We asked for a refund because she did not provide the service we paid her for. To date, she has yet to provide the same so we are forced to write this poor review. Recommendations: 1. Don't pay her with Venmo as you cannot dispute the charges once paid even if the service is poor. (This is important because she will text you to say "girls are done" and expect payment immediately and likely before you ever see her work. 2. Insist on Gaby checking her team's work before you pay. Or insist she performs the work. 3. Insist on getting your service performed early in the day - the team was horrible at the end of the day. 4. Don't sign up for weekly or bi-weekly service. It seems to me she makes more money off the initial cleaning jobs and does much better to get your business than to keep it.

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Next Level Pros were so easy to work with! I called and Crystal sent someone out the same day to…read morestart the move out cleaning service we needed! We also needed a plumber and someone came the next morning. They were both kind, patient, and helped me with everything I needed. A big shoutout to Kelly for a great clean and Deaven for fixing all our plumbing issues! He was super knowledgeable and very professional. Thanks again!

Crystal stopped by for a walkthrough last week Friday and assured me she would send me an invoice…read morewithin 45 minutes. It has now been a week and I never heard back from her. Very poor communication. Would not recommend.

Majestic Maids did a fantastic job cleaning our home. They on time and very respectful…read more Our housekeeper of many years retired recently and we're so happy to have found Majestic Maids to keep our home spotless. We now have them scheduled for every two weeks.

I've been going thru a very difficult time with my father in Hospice. I can't tell you what a…read morerelief it was to have this Maid service take care of my home while I was busy caring for my dad. I am so very pleased and so relieved to have a dependable, good maid service. I am a loyal customer now. Thank you so very much! Leana was my housekeeper yesterday and she was amazing! Will be requesting her again.