I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

Just had a fantastic experience with Gary from Loyear - he came out to check my concerns with mold…read morein my basement. Very knowledgable. Did not try to upsell me on anything. He was very honest, polite and thorough. He let me know any priority concerns or not. It was such a great experience and put me at ease working with him, highly recommended to deal with Gary.

I'll start by saying Loyear never actually did any work for me - which is, in a strange way,…read moreexactly why I recommend them. Shortly after moving into our new place, we noticed an area of water damage in the wall and flooring from a leaking drain pipe, which the previous owners had covered with furniture during our inspection. We had the leak itself fixed by Tonka Plumbing, and requested an estimate from Loyear for the remediation work. When Gary showed up, he had a mask, booties, everything you'd expect in 2020. He listened to what our issues were, inspected the damage, pulled out his cool infrared gadget, and gave us his estimate. The surprise came when he then told us that - as much as no business likes to turn down business - our issue was one we could probably handle ourselves. Instead of simply taking our money, he suggested that we give it a go, and call him back if the issue turned out to be larger than we were comfortable handling on our own. So there you have it. 5-star review for a company I never actually hired -specifically because of an estimator's honesty and frankness. Will 100% call them in the future for any water damage/remediation work I need.

Elizabeth is a wizard She really gave a THE best service !…read more I can't say enough about this company

From the owner: When disaster strikes, Standish Restoration emerges as Minneapolis's revolutionary force in damage…read morerestoration, combining cutting-edge technology with unparalleled expertise. Since 2008, we've redefined industry standards through our proprietary rapid-response protocols and advanced moisture detection systems, ensuring faster recovery times and superior results for both residential and commercial properties. Our IICRC-certified technicians deploy state-of-the-art equipment and eco-friendly solutions that set us apart from traditional restoration services. Led by Philip, our innovative approach incorporates real-time monitoring, thermal imaging, and AI-powered damage assessment to deliver precision restoration services that minimize downtime and maximize property protection. From emergency water extraction and advanced mold remediation to comprehensive fire damage restoration, we're pushing boundaries and challenging conventional methods. Experience the future of restoration with a company that's not just responding to disasters, but revolutionizing how they're handled.

Ignores do not call list and makes spam phone calls and then also tries to bother people by…read moreknocking on their door. Don't get your house repairs from some random company that knocks on the door - spend a bit of time researching and get a quality contractor.

Felipe arrived on the scheduled time to give an estimate. He looked at the project and did the fix…read moreon the spot. He was professional, friendly and did the repair efficiently. AND very reasonably. Great value! Highly recommend!

Our water heater sprung a leak and water was soaking the carpet, baseboards and sheetrock. Called…read moreDone Right and John came out within the hour. He walked us thru the process, did an exceptional and thorough job of identifying all the damage He set up the fans and was a pleasure to have in our home ro help us during a stressful time. We cannot recommend Done Right Restoration high enough. If you are so unfortunate to have your home damaged by water, look no further than this company.

Jon at Done Right was extremely responsive and helpful during our recent water mitigation issue. We…read morehad some water in the basement and I called after carpets hadn't dried 1 week later. Jon was out a couple hours later with equipment to address the issue right away! He was also very clear and proactive with communication, which was extremely valuable in a situation where the damage was more significant than expected. I highly recommend Done Right for quality service at a reasonable price.

Caused more damage then insurance will cover holding there check in escrow after it gets released…read morebecause they had a fake sign off. Amazingly incompetent company. Threatened that I committed insurance fraud. Not the case . They never resolved their issues

Wish I could leave a zero. Lead technician was threatening and vile. Would never use them for…read moreanything. Were more interested in making money than taking care of the issues.

I gave Service Master DSI an one star only because 0 stars is not an option. They are incompetent,…read moreunaccountable and unprofessional. Saying their work is of poor quality is an understatement. They have been an absolute nightmare. I cannot believe they are still in business.

In July 2013 I was quoted $3,750 to clean/restore my basement after a small house fire. I agreed…read moreand hired them. Two weeks after they took my belongings I called to check the progress. They told me they hadn't started cleaning because the project manager forgot to have me sign an authorization paper. I demanded my household items back dirty or clean. They refused until I paid the $3,750. I paid them in full and my items were returned. 5 months later I received a bill for $2,350. I wrote the billing dept and let them know I already paid in full. In March 2014 I received a past due billing notice for $2,350. I called the billing dept and they told me I owe the money for additional cleaning. I only authorized $3,750 and if I had known they were going to charge an additional 2K to smear soot on the walls I would not have hired them. They are now threatening to charge me an additional 8% and $200/hr in legal fees for labor I never authorized.

Prompt and thorough service at fair rates. Really great to deal with. I especially valued the…read moredocumentation and communication throughout the process.

From the owner: Omni Restoration in Elk River, MN, is your trusted partner for comprehensive water damage…read morerestoration services in communities around Elk River, MN and the Twin Cities area. Specializing in emergency water damage, flood cleanup, and mold removal, our certified team offers 24/7 emergency support to both residential and commercial clients. Whether you are facing flooding, leaky or broken pipes, or fire and smoke odor, our IICRC-certified experts employ advanced techniques and equipment to prepare your property to its best condition. Choose Omni Restoration for reliable, efficient, and professional restoration services tailored to meet your needs and protect your home or business.

Rarely in my experience of owning homes and rental properties have I seen a crew of men take on…read moresuch a difficult (Structural Damage) project like ours with such skill and professionalism! Roman the Project Manager was punctual and clearly explained what would be necessary to complete this project. His crew were on time, tidy and in good spirits. We were so impressed on the quality of work on the first project that we have hired them to work on a second project involving a claim with our insurance company! Roman was happy to meet with the Claim's Handler even on short notice. Needless to say, I would highly recommend A to Z Remodelers and Builders.

The quality of their work is outstanding- meticulous installation. They also have high quality…read morerecommendations for materials, as needed. If you want any adjustments done, they are done. Once you are provided a quote, that is what you pay (unless you add on and then that pricing is provided and stuck to as well.) The team is courteous & incredibly neat. If any subcontracting is required, they handle it start to finish and those teams are meticulous as well. Response time to questions is low, almost immediate. I am extremely happy with the results. I have had this company completely remodel my kitchen (to include wall removal, new cabinets, new countertops, new flooring) and extend my roofline, put on new shingles and new siding. Will use again. Highly recommend.