I hired Bio-One for a time-sensitive cleaning of a car interior. They initially set up an…read moreappointment for the day after our call, but after I expressed urgency about the task at hand, Tim made it a point to come out the following day and scheduled the cleaning for the day after. He was extremely professional but also sensitive to the situation. His team did a wonderful job and made a difficult situation so much better for me.

Bio-One gave us a very accurate quote and was quick to respond to our schedule. They did an AMAZING…read morejob clearning our garage after rodents had gotten in. There wasn't a surface that they didn't touch and cleaned every inch of the garage. I was actually shocked at how weel they organized the garage to make sure everyting was covered. They showed up on time and were friendly and informative on how to protect the garage for the future.The price was fair and lower than other quotes that did not seem to have the same level of knowledge on how best to clean up rodent droppings. I highly recommend them!

We contacted Ace Restoration after loss due to a burst pipe this past winter. We were very wary due…read moreto a bad experience with a previous contractor and had lots of questions throughout the process. We were treated with respect, care and understanding each step of the way. Every part of the process was well communicated, the work was efficient and well done, and Don worked directly with our insurance company to deliver quality while staying within the amount we had available for the work. We are deeply appreciative and would recommend Don and Ace Mitigation and Restoration to anyone. If we ever have a similar problem or need another job addressed, they will be our first call.

Don and his crew were very professional and quick! They…read moreremoved mold and water damage from some of the walls and replaced with drywall and paint. It looked like a new wall! Great communication and worked within my budget. I will use them again!

Very honest, quick advice even when it means we should go in a different direction. Thank you!read more

After reading several glowing reviews for Cedric, I decided to schedule TAKAM Restoration for a…read morecarpet cleaning, and I am so glad I did. Cedric is truly everything you hope for in a service provider. From start to finish, the experience was seamless: * Professional & Knowledgeable: It's clear he knows his craft inside and out. He was incredibly helpful and took the time to answer all my questions. * Reliable: He arrived right on time, which I deeply appreciate. * Fair Pricing: His rates are very reasonable, and unlike many other companies, he includes the "little things" that others usually try to upcharge for. * Hardworking & Kind: Cedric is a genuinely kind person who works incredibly hard to ensure the job is done right. The results speak for themselves--my carpets look fantastic. I have officially found my go-to for restoration services and will only be using TAKAM going forward.

We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

One of the worst companies to deal with. The insurance company had suggested them and I used them…read morefor water damage that occurred in my house. they were punctual in coming to the place. But after couple of days they stated that they need testing to be done and charged 1500$ for it, which wasn't approved by the insurance. I have called this company and tried to reach out to Julian atleast 10 times over the last 3 weeks. And his team mentions that he is in a meeting and will call back. But so far he has been unresponsive to any of the calls. Julian Rodriguez | Regional Branch Manager ServiceMaster Restoration Services - Mid-Atlantic E: jrodriguez@smrestore.net I will highly advise that you work with a different restoration company as they keep on adding different cost and expecting the insurance company will either ways pay for it. If the insurance company denies that cost will roll over to you all. VERY unprofessional dealing with them so far.

Vivi (scheduler) and Craig (assessor) were phenomenal in helping me navigate a sticky situation…read moreinvolving my condo and my upstairs neighbor. I appreciate Craig's thorough review of both units which ultimately led him to conclude further mold testing was not necessary. I appreciated his honesty and transparency during the process, and a huge weight has been lifted off my shoulders. Thank you, ServiceMaster NCR!

I needed a plumber to finish up some work on my toilet that a previous plumber (through my home…read morewarranty company) did not finish. Yesterday (1/6/25) I did a Yelp search for plumbers and Roto-Rooter was the first to respond. I set up the appointment via text for this morning between 8am - 12pm. Around 10:30am they called my tenant to say they were finding someone who was available. I called them and long/short, we "rescheduled" for the 1-5 pm slot and someone ended up coming later that afternoon. I didn't get a specific reason for the later appointment time other than they were looking for someone who was available, which didn't make sense as I would assume since you set the appointment you would have had someone available--but I do understand how appointments can run late, or maybe someone didn't show up to work. I'm just glad my tenant's wife was going to be home all day today so it worked out. In any event, and that piece aside, I gave 5 stars because the staff at the home office were very nice, polite, responsive, friendly, and professional, as was Ernest, the plumber. Setting up the appointment was easy, and I also loved that they followed my instructions to call the tenant, not me, when they're on their way (I live in California and many times techs will call me early in the morning saying they're on their way to the unit *after* I told them to call my tenant). Ernest called me after surveying the issue, told me what needed to be done and how much it cost, which I approved. He explained everything thoroughly. He did the work, we did the payment over the phone, I immediately received my email invoice and receipt, plus my tenant sent me a photo of the paper invoice. They were thorough and finally solved a problem for me. I would use them again.

Tried to charge me nearly $1000 for unclogging my bathroom sink. When I said no way the tech…read moredropped the price to $325, saying it was the warranty that made the original price so high. $600 for a warranty to unclog a sink, seriously?!

If you end up having an emergency outside of normal working hours, this is one of the few places…read morethat will actually pick up the phone. They are vultures. They will overcharge you like crazy and put you in a position with your insurance company that will end up making you have to pay out of pocket. I hired them for water mitigation and the bill came out 3 times what the normal pay rate was. My insurance provided them a revised quote based on industry standards and they just stopped communicating with them and refused to reconsider the bill. If you call them, the only person who will pick up is the receptionist who knows absolutely nothing and they will just tell you a project manager will call you and they never do and you will be stuck in that loop forever. If you use this company, DO NOT sign anything, no matter how desperate you are to get you place cleaned up. You are honestly better off leaving the water there and calling another company.

As many others have indicated, Carlos assured me that they would work with my insurance company…read moreand insisted I sign the contract before they would even come out and look at the damage. My insurer at the time had a cyber event and was unable to assist me. They said their price was an estimate coming in at $21,520 for a 500 square foot office space. Their contract states that because the work being performed is urgent in nature, exact specifications for the work can not be provided to owner. After my insurer was involved, they refused to provide the requested documentation. Eventually they accepted the payment of $5954.83 that my insurer said was based on industry standards. They were using billing for dehumidification and air filtration that did not conform with PPD and CFM calculations and using a private price list. They did not notify me before charging my credit card for an additional $9000 without even sending an invoice or notifying me that they received payment from my insurance company. They have been threatening and inflexible, placing a lien on our property while refusing to speak with our insurance company. This behavior is predatory and they are grossly inflating their prices. I will be making a formal complaint to Virginia's licensing board while hoping for some resolution to this nightmare.

I wish to offer a compliment to the team of professionals at Excel…read more They have been a stalwart part of our community for several years now and with any luck will continue to work at our development. The team from Excel works together, and it has made getting to know the staff a pleasant event. The work gets done in a seamless manner. The property looks good and as time goes by and requests are made the crew shifts to accommodate. This company is worth a good look in the operation of your property.

I am very happy with your service now my carpet look like new one thank you so much and I will…read morecontact you again

My AC unit's drain pipe clogged and caused a flood in my son's room and then seeped through walls…read moreand into a staircase outside of my unit in the hallway of my condo. Our property manager contacted C & C for me. They were fantastic! They were at my condo in an hour, set up a dehumidifier, fans, and got everything drying in an hour from the time they were called. A week later, they were back and restored everything to it's original condition. I would never know anything had happened. Separately, the condo building I live in (I'm the Board President), suffered a severe flood over this weekend. The condo property manager once again called C&C in the wee hours of the morning, and they were on property at 3 am, performing their mitigation services and moving water out of our building and drying. I am hugely impressed with everyone at C&C, including Kristine Kennedy, Oscar Agular, and everyone else that has shown up and worked so tirelessly for our community! Thank you, C&C Complete Services! Great work!

From the owner: We are master certified restorers and water damage specialists. We remediate…read morefire-smoke-sewer-storm-wind-water-mold-asbestos-trauma damages. We are also a general contractor and carpet cleaner. We work with commercial and residential customers and we service DC, Maryland and Virginia areas. We are available 24 hours a day 7 days a week. We guarantee to be at your site within 2 hours of your call.