I hired Bio-One for a time-sensitive cleaning of a car interior. They initially set up an…read moreappointment for the day after our call, but after I expressed urgency about the task at hand, Tim made it a point to come out the following day and scheduled the cleaning for the day after. He was extremely professional but also sensitive to the situation. His team did a wonderful job and made a difficult situation so much better for me.

Bio-One gave us a very accurate quote and was quick to respond to our schedule. They did an AMAZING…read morejob clearning our garage after rodents had gotten in. There wasn't a surface that they didn't touch and cleaned every inch of the garage. I was actually shocked at how weel they organized the garage to make sure everyting was covered. They showed up on time and were friendly and informative on how to protect the garage for the future.The price was fair and lower than other quotes that did not seem to have the same level of knowledge on how best to clean up rodent droppings. I highly recommend them!

We contacted Ace Restoration after loss due to a burst pipe this past winter. We were very wary due…read moreto a bad experience with a previous contractor and had lots of questions throughout the process. We were treated with respect, care and understanding each step of the way. Every part of the process was well communicated, the work was efficient and well done, and Don worked directly with our insurance company to deliver quality while staying within the amount we had available for the work. We are deeply appreciative and would recommend Don and Ace Mitigation and Restoration to anyone. If we ever have a similar problem or need another job addressed, they will be our first call.

Don and his crew were very professional and quick! They…read moreremoved mold and water damage from some of the walls and replaced with drywall and paint. It looked like a new wall! Great communication and worked within my budget. I will use them again!

After reading several glowing reviews for Cedric, I decided to schedule TAKAM Restoration for a…read morecarpet cleaning, and I am so glad I did. Cedric is truly everything you hope for in a service provider. From start to finish, the experience was seamless: * Professional & Knowledgeable: It's clear he knows his craft inside and out. He was incredibly helpful and took the time to answer all my questions. * Reliable: He arrived right on time, which I deeply appreciate. * Fair Pricing: His rates are very reasonable, and unlike many other companies, he includes the "little things" that others usually try to upcharge for. * Hardworking & Kind: Cedric is a genuinely kind person who works incredibly hard to ensure the job is done right. The results speak for themselves--my carpets look fantastic. I have officially found my go-to for restoration services and will only be using TAKAM going forward.

I don't have enough nice things to say about Cedric's work! He was able to come do our entire home…read morein4 hrs and got all the tough stains out; including: filtration line, paint, heavy traffic areas. He was polite, communicative, and efficient. He is also good with having little ones around him watching in awe lol. He did an excellent job and we will be using him again as well as referring him to friends!

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

I would not recommend this business…read more I had an active leak in my condo on a Saturday afternoon, with water coming through the ceiling and into a hardwired smoke detector. The alarm was going off, my property manager's emergency line was not answering, and the condo association's published emergency number was invalid. I eventually called the non-emergency fire station because I was concerned about water in the smoke detector and whether it could affect the building's alarm/sprinkler system. Hours later, around 10:30 PM, I received a call from someone who described himself as calling from an "emergency line." In that moment, I assumed he was connected to the property manager, condo association, or emergency response, and I started explaining the situation because I thought help had finally arrived. Instead, after a gut feeling something was "off", I discovered that he had gotten my name from fire department dispatch information and was contacting me to solicit business. Even after I told him I did not appreciate being called at 10:30 at night with him claiming to respond to my emergency call, he demanded the names of the property manager and property owner. That is wildly inappropriate. An active leak involving water damage and a smoke detector is not a marketing opportunity. Using emergency-response information and vague "emergency line" language to get someone on the phone during an active crisis is misleading and predatory. I would never hire or recommend someone who conducts business this way. I didn't trust this guy after just a few minutes on the phone with him, I definitely wouldn't let him in my house.

One of the worst companies to deal with. The insurance company had suggested them and I used them…read morefor water damage that occurred in my house. they were punctual in coming to the place. But after couple of days they stated that they need testing to be done and charged 1500$ for it, which wasn't approved by the insurance. I have called this company and tried to reach out to Julian atleast 10 times over the last 3 weeks. And his team mentions that he is in a meeting and will call back. But so far he has been unresponsive to any of the calls. Julian Rodriguez | Regional Branch Manager ServiceMaster Restoration Services - Mid-Atlantic E: jrodriguez@smrestore.net I will highly advise that you work with a different restoration company as they keep on adding different cost and expecting the insurance company will either ways pay for it. If the insurance company denies that cost will roll over to you all. VERY unprofessional dealing with them so far.

tech was friendly while staying professional. he looked…read moreat problem / developed and implemented a plan and hopefully the issue will not re-occur. cost of service is high - but tech does not set those prices. and while cost is, as someone else wrote 'exorbitant', tech came promptly on what i considered to be 'an emergency' occurring over a w'end day..and one pays for this request and service - no matter the vendor.

Completed service requested and had flexible availability. Technician explained issue thoroughly…read more They don't tell you prices upfront as they are exorbitant. Snaking a drain in the DC or Baltimore area was over $900 including taxes.

very nice work and personality, they did great with my roof and were very cheap, recommendedread more

I hired VA Water Damage LLC (operating as Restoration Doctor) for emergency water mitigation…read moreservices following an appliance leak. My independent insurance provider (State Farm) audited their itemized mitigation invoice ($34,138.13), approved and paid fair market value of $28,799.53 for all legitimate labor and materials, and denied a $5,338.60 line item for contractor profit. Rather than working through a standard insurance variance, the company manufactured an unauthorized secondary invoice for $4,306.50 without a signed change order and filed a retaliatory mechanic's lien against my property for $13,473.10--more than $8,000 above the initial insurance variance. This company engages in severe balance-billing and uses property liens to pressure homeowners after insurers settle fair market value. They are currently the subject of active consumer protection complaints with the DC Department of Licensing and Consumer Protection (DLCP) and the DC Office of the Attorney General (OAG). Avoid this contractor for emergency restoration work. Ensure every estimate is locked down in writing and consult your insurer before signing any work authorizations.

I wish to offer a compliment to the team of professionals at Excel…read more They have been a stalwart part of our community for several years now and with any luck will continue to work at our development. The team from Excel works together, and it has made getting to know the staff a pleasant event. The work gets done in a seamless manner. The property looks good and as time goes by and requests are made the crew shifts to accommodate. This company is worth a good look in the operation of your property.

I am very happy with your service now my carpet look like new one thank you so much and I will…read morecontact you again

My AC unit's drain pipe clogged and caused a flood in my son's room and then seeped through walls…read moreand into a staircase outside of my unit in the hallway of my condo. Our property manager contacted C & C for me. They were fantastic! They were at my condo in an hour, set up a dehumidifier, fans, and got everything drying in an hour from the time they were called. A week later, they were back and restored everything to it's original condition. I would never know anything had happened. Separately, the condo building I live in (I'm the Board President), suffered a severe flood over this weekend. The condo property manager once again called C&C in the wee hours of the morning, and they were on property at 3 am, performing their mitigation services and moving water out of our building and drying. I am hugely impressed with everyone at C&C, including Kristine Kennedy, Oscar Agular, and everyone else that has shown up and worked so tirelessly for our community! Thank you, C&C Complete Services! Great work!

From the owner: We are master certified restorers and water damage specialists. We remediate…read morefire-smoke-sewer-storm-wind-water-mold-asbestos-trauma damages. We are also a general contractor and carpet cleaner. We work with commercial and residential customers and we service DC, Maryland and Virginia areas. We are available 24 hours a day 7 days a week. We guarantee to be at your site within 2 hours of your call.