Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her crew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!. read more

I've been using A Cleaning Service for my condo for over 10+ years and have found the team to be reliable, trustworthy, and most of all excellent at their job. Nothing beats a clean home and I look forward to my cleanings every 2-weeks. Scheduling is a breeze, any questions that I've had have been addressed immediately and the peace of mind they provide me is enormous. I highly recommend! read more

I am not the type of person to sit down and write a review on anything, but I absolutely had to write one for this amazing company. I have been using A Cleaning Service for well over a year now and they have truly blown me away. The quality of cleaning is impeccable, and I can honestly say my home has never been so clean. They are timely, and will work with any schedule! I unfortunately had to discontinue my use of their services as I have moved, but I sincerely have appreciated their services and if you are thinking about contacting Beatriz and utilizing their services, I HIGHLY recommend you doing so. I would give them 10 stars if I could! read more

I'm not a candidate for "Hoarders," but if there was a show called, "Would You Straighten This Place Up and Move All the Damned Piles, Please?" I would be the first profile! The team came in, looked up and down and got to work. They established places for my stuff to go- so I know where I may put things away! They cleaned so nicely the virgin mary herself would be honored to use the facilities. Efficient, non-chemical-ly smelling cleaning products and super attention to detail. They cleaned stuff I didn't even think to ask them to clean. If your mother-in-law is coming over, call A-Cleaning Service. They're well priced and the work is FANTASTIC. read more

So, thanks to the search function, I was able to locate a local cleaning service which, I thought, I could get in to give my place a thorough cleaning. Even better, they had a special offer for Yelpers: "Mention you found us on Yelp and receive 10% off your first cleaning!" So I went to their website and did an online request late last week. No reply. Then I made left a couple of messages on their phone number this week. No reply. To quote Caddyshack: "TANKS FER NUTTIN!!!!" read more

As good as can be expected for what we pay. I got several quotes for our apartment and this was one of the most reasonable ones, so we tried it out and found it to be acceptable. (Not rave-worthy, but acceptable) I called a couple references before choosing this service, and another person essentially told me the same thing - this isn't the best cleaning job you'll ever get, but they're adequate and a pretty good deal, and I agree. The maid comes at varying times anywhere in a 4-hour window, which is not a big deal for us, since we're not at home waiting, but her schedule is somewhat erratic. The house gets pretty clean. I'm probably on the picky side, and there are things that I wish she would do a little better or pay a little more attention to, but for the price, it's hard to argue. She cleans in a noisy and efficient whirlwind of activity. We used to have a maid who was slow and steady and worked away for maybe 4 hours each time. This one whips in and attacks the apartment without stopping, banging and clanging things around, finishing in maybe an hour or so. (It's a miracle that only one thing has been broken so far!) It doesn't feel like a super deep clean, but it's definitely clean enough to tide us over every 2 weeks. read more

I have been using A Cleaning Service for many, many years. Too many to remember! Their service is outstanding and the cleaning crew does a wonderful job. There have been a couple times when I've been less than 100% satisifed yet Beatriz or Cecilia have been quick to remedy. I've tried other cleaning people but none have compared to A Cleaning Service. I highly recommend their services. read more

I have used A Cleaning Service since 1993, back when Bia Sampaio founded it with a friend. Since then, Bia has grown her company, but never lost the personal touch with her clients or her staff. In fact, she has dedicated staff whom she trains and treats well, and they return her investment in them by taking outstanding care of their clients. That is why they and I have stayed with Bia and A Cleaning Service. When the rare mishaps do occur, they inform me right away, and Bia has always repaired or replaced a damaged or broken item. If there is something you want them to do (or not do), a simple message to Bia will take care of the matter. I've recommended A Cleaning for over 25 years now, with many thanks from friends and neighbors, and I truly value their professionalism and kindness. read more

Been using A Cleaning Service for more than 15 years and think Beatriz and her crews do an excellent job. When they're needed for an extra cleaning on short notice they're very accommodating. Pricing is reasonable for this area and it is nice to come home to a clean house. read more

I have been in touch with this company since March. We agreed on monthly cleaning services and I have had a total of 2 cleanings. Each time you contact them, there's always an excuse as to why they can't come out or you just don't hear back. I'm moving on to a company with better customer service that will communicate with clients better. read more

I have been using ACS for over 10 years. Beatriz is very responsive to inquiries or requests and she is easy to communicate with. I am very detail oriented and I have trusted the cleaning crew to come and clean our townhouse in Old Town for so long. It feels good to return from work to a clean home! I know I can always count on them to show up on the designated day and at the same time they are flexible if I need to reschedule for some reason! Their rates are very affordable and I would highly recommend this service to anyone! read more

I have used A Cleaning Service for more than 10 years and find the staff extremely professional and honest. The staff work hard and take pride in providing services to our family that reflect their genuine concern for representing the very best A Cleaning Service can offer. Ten years is a very long time to have the same cleaning team and I am very grateful to them for staying with A Cleaning Service. The owner, Beatriz, must be a wonderful boss to have staff working for her this long. I highly recommend A Cleaning Service for its honesty and outstanding work ethic. read more

You are a liar, Beatriz. Plain and simple. It took you two years to respond to my review. A reflection of the service you provided. read more

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I have used this service for more than ten years. They do an excellent job, they are reliable, their prices are very reasonable. Highly recommended! read more

Great company! I used A Cleaning Service for about 6 months (stopped due to move) and was always pleased. Beatriz (the owner) handled our scheduling and details personally and was always great about my short-notice reschedulings. The service was great and the cleaners were thorough. They would even fold my laundry and pick up nicknacks if I forgot. Would definitely recommend and do business with again! read more

We have used A Cleaning Service Inc. for nearly ten years now. For the majority of this time, we have had our house serviced by the same team. They have been fantastic. Not only do they do a stellar job, but they are also very good with our four cats when they are servicing our home. Certainly over ten years, there is bound to be some issues. The few instances that have occurred have been responded to promptly and appropriately. We recently moved to a new home within the District. Ensuring that our same team could service our new home was a big deal for us. We are very satisfied with there service, at a fair rate too. read more

Beatriz's team provide a good, reliable service with a smile. I would recommend them to anyone looking for a home cleaning team.

I called to schedule a cleaning. Nobody answered during business hours, but there was a message stating that my name and number should be given, and that someone would call me back. A week later, and I still haven't received a return call. I ended up scheduling with another service. read more

We have been using Beatriz's A Cleaning Service for our home 5 years. They are consistent, very good, and affordable. They can be in touch (and you can be in touch) via email or text. Sometimes they have to switch a day, but this is rare, and they make sure that day is good for us as well. They make sure they don't lock our cats in closets/rooms and the house is always smelling lovely when they are done! read more

I found Beatriz in the Washington City Paper in 2005, and after reviewing and speaking with a couple of her references, we starting working with her. We remained a client for 6 years with service every 3-weeks, left the DC area for a couple of years, and immediately hired her back when we returned. I have had just a couple of different crews over the years, and they were always great! Beatriz and her staff are all dependable, honest, and trustworthy - we gave her a key to our home as well as her own alarm code (something my husband was not comfortable with for a very long time, but they even won him over). We have never had anything missing or broken. I have tried a few other services, but none have been better than Beatriz! read more

My organization has been using ACS for over 3 years for our office cleaning. They do an incredible job and always leave the entire place spotless. Beatriz is super friendly and very responsive. Their rates are also very affordable. I would highly recommend them for your office or home! read more

A-Cleaning Service was responsive to my original concerns and round two was SO much better. I appreciate that they check in with me before they leave to make sure I am satisfied with the work. I look forward to using the company regularly now and feel comfortable expressing my concerns. The company is really willing to make right! read more

We just had our first cleaning by ACS and have scheduled our next service already! The woman who came to our home were polite, efficient, and did a great job. The owner, Beatriz, is very attentive and helpful. She responds to emails quickly and sees to your every need. read more

I have used this service for many years and have been impressed with its reliability, responsiveness, and professionalism. Beatriz has been client focused, kind, and a good communicator. The staff have been friendly, consistent, and trustworthy. I have been very happy with this service and recommended it to friends. read more

Have been a client of ACS at my last two apartments. Always on time, or if they need to change on any given week (which is rare) they always notify me in plenty of time and are flexible with alternatives. The same applies in the inverse if I need to change the appointed day. Most importantly is ACS's quality of work. It's excellent. Highly recommended read more

Love this service! We've been using them for regular 2 week cleanings for the last 2 months and have been extremely happy and impressed with the service. They are very responsive to email (which is my preferred method of communication) and very professional on the phone as well. The house cleaning is always very thorough and well done! The reasonable price allows us to have them come every other week. We have been so pleased with this service. From the management to the house cleaning crew, they are a class act! read more

I have been using A Cleaning Service as long as I've been in Northern Virginia, and I've always been impressed with how punctual, thorough, and responsible they were. I had an issue with something damaged once, and I reported it to Beatriz, and it was never an issue again. I had to stop using them because I moved out of state, but if I ever come back, I'm picking them back up. read more

I have used A Cleaning Service for about five years. The cleanings are both affordable and thorough. I have had several different crews over the years and they have all been great. Beatriz, the owner, is very responsive and always willing to help. Would recommend them without reservation. read more

I've used various cleaning services over the years and was never really satisfied with the result and/or sometimes felt uncomfortable with the staff who were allowed in my home. I came across A Cleaning Service as they clean our office building and the staff and service were fantastic. After using A Cleaning Service since 1995, I recently thought I would try and save money and do it myself. My husband and I work and travel a lot, so I figured it shouldn't be very hard to handle. Less than a month later, I had to come crawling and beg them to take me back. I went into withdrawals for that feeling that everything was clean. Even though my usual Tuesday had been taken already, Ms. Sampaio welcomed back the prodigal son with open arms and set up another convenient day. I never realized all the little "extra" things they did for me without being asked, such as watering my plants when they looked dry, dusting the tops of the kitchen cabinets, or removing a stain from my carpet that I hadn't gotten around to. As with any personal service, staff get sick or can't make it occasionally for one reason or another, but I am never charged for nor inconvenienced by this. The poor cleaner just has to do a little extra cleaning the next time she comes (but at no extra charge). In exchange, I have always been able to request additional services for special occasions or tell them they're not needed once in a while. It's wonderful to come home to a fresh, sparkling house. I now know what it takes to keep it that way and (don't tell ACS) I think it's a bargain. I'm always comfortable with the people they send to my house and have come to rely on them. Maybe I'm different or less demanding, but the odd no-show or problem is a small price to pay for the years of fantastic service I have received on the whole. Any problems I've encountered were always handled to my satisfaction and beyond. If, like me, you need house cleaning, especially long term, you won't convince me there's anyone better. For the people who wrote reviews because they were not contacted, I suggest you try again, it will be worth the effort. I know the record snowfall has an impact on their ability to contact everyone timely. read more

I've used A Cleaning Service for almost 15 years. I'm moving out of the area but wish I could take my current crew with me when I go. If you use them, I recommend connecting with the crew that takes care of your place and give them a bonus at Christmas or on special occasions. That way the crew will be particularly loyal to you and give you great service. I had two separate crews over those years. Their longevity speaks to the working relationship Beatriz has with her staff. Richard H read more

I hired A Cleaning Service after reading the favorable February 2009 five star review on this website. Unfortunately, the service has not been anything like the description in that review and I wish I had never hired them! Several weeks after the first person Beatriz sent to my home started working for me the lady did not turn up to work (by the way that lady worked really hard and did a great job but she appears to have left the company). I was not informed by Beatriz that no one was coming and, in fact, I had to contact her to find out what was happening. The lady was apparently ill (I can understand and sympathize with that) but the company owner did not bother to let me know. After that I had a succession of people come to my home and each time they did a progressively worse job. One, team, a brother sister pair, must have used a rag from cleaning the bathrooms (they only used three rags to clean the whole house) to wipe the book shelves because after they left I found that the room stank and later found that it smelled like the cleaning rags that were left in my laundry sink. Last week, again, I had to contact Beatriz as almost an hour after the team should have arrived they had not turned up. Yet again Beatriz did not contact me to explain what was happening instead she put her employees on the spot and had them call me to say that they were lost -- by they way that team had been to my house the previous week. In the end they did such a poor job that in one of the bathrooms there was a gummy residue around the drain which I easily wiped away, gently, with a tissue. Beatriz does not appear to train or inform her employees. For example, I supply my own cleaning supplies and vacuum but every team that came to my door showed up with these items in hand -- she had not bothered to tell them. Further the vacuums that they use can clearly be seen to be filthy and they are transferring whatever is on those vacuums to all of A Cleaning Service's unsuspecting customer homes. They say that they are an eco-friendly company but they do not use strictly eco-friendly products (I started out by having them use their products but switched back to my own) and they are very wasteful -- the brother/sister team used an entire role plus of paper towels to clean the house (oh yes, and three small rags) -- how is that eco-friendly? Beatriz only responds to e-mails if it suits her, she does not appear to train her employees and she does not even keep them informed for their own benefit. Further she does not provide the businesslike courtesy of keeping in contact with her customers. There are so many people out there who need work, who really care about their work and who want to do a good job. I would not use this service! read more

Another fantastic move out cleaning job by A Cleaning Service! It was a different crew from the last time but they did an absolutely amazing job. I always seem to either burn appliances or stain carpets but each time they somehow make everything look like new. They are reasonably priced and responsive to emails. They took their time with every area that I called out needing extra cleaning. Highly recommend. read more

I've used this service for over 10 years, in my various residences in the DC metro area and I have never been disappointed. The crew is responsive, courteous, flexible and does a very good job. They are also very affordable, esp when you compare it to some of these other cleaning services. I recommend them to anyone. read more

We have used A Cleaning Service for many years. Through that time the cleaning group has changed a few times. However, each group gives the same quality of service. One of the things that I love and appreciate so much is the fact that I have dogs and cats and the extra fur (ugh) is never a problem nor is having the animals greet them in the morning. They are fast, efficient, friendly and thorough. I love them! read more

As expected, the second cleaning was an equally positive experience. Did a great job cleaning the apartment, I'm certainly going to continue using this service and recommending it to anyone who needs a cleaner. read more

Excellent, very thorough cleaning service. They really clean! We have been very pleased with the quality, the crew, and the price.

After trying five different unsatisfactory cleaning services, we discovered A Cleaning Service about 10 years ago and have been thoroughly pleased with them. Beatriz, the proprietor is scrupulously honest, highly reliable and a pleasure to work with. The people who have cleaned our homes (first a house, later a large apartment) have always done an outstanding job, leaving the place spotless, fresh-smelling and tidy. Our requests have always been fulfilled. Highly recommended. read more

They are dependable, honest and trustworthy. I have never had an issue with them; nothing ever broken or missing. When extra attention is needed in a specific area, I e-mail Beatriz and ask and voila, it is done. Her prices are extremely reasonable. We have had the same lead (Fabiane) for three years and little change in the rest of the crew. Phenomenal for a cleaning service, in my opinion. In the past 3 years there was only one time they couldn't make it because the lead was down with a serious case of the flu. They contacted me and rescheduled right away. Like mail carriers, come rain or wind or sleet or snow - they show up. When I have asked to rearrange days or times they do their very best to accommodate me. NOT ONCE have they ever neglected to reset the burglar alarm - which is a big deal to us. They are more reliable than my husband and I in that respect. I have been using cleaning services in various cities throughout the country for more than 25 years. They are the best! We lived in this area from 2002-2004 and Beatriz' company cleaned for us and when we came back in 2012 I was ecstatic to be able to find them and get them back! They are AWESOME!!!! When we moved away in 2004, I realized how spoiled A Cleaning Service had made me....now we're back! And very happy. read more

A Cleaning Service did a great job! It's rare for me to write reviews unless I feel someone went above and beyond to provide me exceptional service and a cleaning service did that. I was looking for a cleaning service that would pay attention to detail and be able to get out tough stains. I needed someone who would be careful on hardwood floors and know how to treat carpets. I recently moved out of an apartment of a brand new building. I was the first tenant so they were expecting the apartment to look the same as when it was rented to me. The building even left me a list of what my cleaning charges could look like and it was really expensive. I have 2 dogs, a cat and two birds and all animals had left behind a big mess. I'm a horrible cook so you can only imagine what the stove top and oven looked like. I had mud stains throughout each room and feathers from my birds in hard to reach areas. After reading many reviews and comparing prices, I decided to go with a cleaning service. They were super easy to schedule, on time and fast. They did an amazing job. You would have never been able to tell someone lived there, especially all the animals!. I would recommend their service to anyone. read more