So much wrong here. For starters the customer service is awful. They are not polite. The customer…read moreis always at fault for any problems. They lack decent courtesy. The entrance and exit are collisions waiting to happen. The vacuum area is stuck in a tight spot behind the car wash, and cars entering the car wash have no clear way past the cars in the vacuum area. The funnel system into the car wash itself is the worst - there is no way to sort out which car from the two entrance lanes should go first. Why have two entrance lanes for one car wash lane? It is annoying and dangerous every time. I have seen cars get into fender venders in the car wash itself, which should be impossible. They try to cram cars through so fast they cause accidents. And, of course, they blame the customers. There are other car washes nearby. Use one of them. Avoid this place.

My whole family and I were Unlimited subscribers to this business for years. They had a small…read moremishap and slightly damaged my car with their equipment. They blamed ME for it and couldn't have cared any less. Loyalty means nothing to this chain. Could've fixed the damage they caused for $1,000. Instead they told me to pay for it myself and get lost. Well, they lost 4 subscribers for it. Avoid these jackals.

I went to the Adirondack car wash to use the self service dog wash area. When I walked in, it was…read morerelatively clean and so that was a plus. You are able to use your bank/credit card, which is how I paid for my dog wash, so, with one swipe it charges you $10 for 10 minutes. I brought my own dog shampoo therefor I cannot tell you what their shampoo is like, or whether or not I like it because I used my own. I have a chocolate lab so he was relatively easy to walk up the ramp and into the tub. There is a tether so that my dog couldn't escape while I was bathing him. The water initially was kind of cold so I was concerned about that, but it did warm up nicely after about a minute. I was able to give my chocolate lab a mediocre bath but I went over my 10 minutes, the equipment will allow you to go to 15 minutes and charge you $15 before it shuts off automatically. I guess this is a good thing in case you forgot to turn it off, you won't get charged for anything over 15 minutes. So I had to swipe my credit card a second time so that I could finish rinsing the soap out of his hair and begin to dry him with their air dryer. They do have an air dryer with a relatively long hose, but the velocity that comes out of the air dryer is at a very, very low setting. So if you have a dog with an undercoat like a Labrador retriever as I do, 15 minutes will not even get close to drying his fur. I was charged for 2- 15 minute intervals at $15 each time and came home with a pretty wet dog. I think next time I will drive the extra 20 minutes and go try a different facility and hopefully can come home with a relatively dry dog. I'd be happier with spending $30 and using my own shampoo if at least he was clean and dry.

The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

Here's a polished two-star review that keeps the tone fair and credible:…read more I was disappointed, especially for the nearly $50 I paid for the interior and exterior cleaning. They did a good job on the floor mats, but the rest of the vehicle was underwhelming. The interior and exterior just didn't look like they had received the level of attention I expected. There were still areas that looked untouched, and overall the car didn't have that "freshly cleaned" appearance. I've definitely received better results for less money at other car washes. If you're coming here, I'd recommend sticking with the basic exterior wash. In my experience, paying extra for the interior cleaning and other add-ons just wasn't worth the cost. This version is firm but measured, which tends to come across as more trustworthy in reviews.

Brought my son's car here today for detailing. He is a college student and also works. The car was…read morein desperate need of an extensive cleaning. I could not have been happier with the results. Bob did an amazing job inside and out.

Always helpful and a great old fashioned car wash with free vacuums a great value for only $10read more

There are ongoing issues here. The drive up kiosks hold back cars to go one at time. I have top…read moretier Signature monthly pass. I keep receiving lowest tier "exterior " wash. Attendant says the wash type which shows up when I am queued up ready to launch is next car behind me. Nonsense. I again received exterior type instead of Signature. Pulled back around, waved attendant. Attendant wouldn't budge. Check cameras 2:18pm and 2:21pm Tuesday 9/10/24. Friend paid signature over weekend, he too got exterior. No ceramic, no tire shine. Some kind of bait and switch going on, on the regular.

after reading all these bad reviews i will never go there also wondered what happens to all the…read moredirty water that comes off peoples cars,does it end up back on you r vehicle when you come in for a car wash

I had a coupon for an interior and exterior clean. The…read moreHoffman I use regularly does not do interior cleaning although free car vacs are available there. The interior clean was satisfactory but took longer than in the past. Is it challenging to get workers or is the company unwilling to hire more? Probably the former. The exterior clean is not as good here in CP as it is at the Hoffman on Troy Schenectady Road since it is a newer location. Also, the course and length of wash time are longer on Troy-Sch Road.

If there was a zero star, I would have selected that. My issue is not about the wash itself it's…read moreabout their customer service and negligence. On two occasions my car tire got damaged - the first time it was completely slashed, and I had to replace it. The second time I got a bolt stuck in it and had to get a plugged. The first time I gave them the benefit of the doubt, but the second time I was more aware based upon my previous experience and the fact I just pulled out of the wash. When I discussed with the Assistant Manager and Customer Service and gave me the runaround of all the reasons why my tire damage couldn't have happened on their property. I have effectively cancelled my service and will NOT be going back to Hoffman Car wash, especially the Clifton Park location.

Bottom line: quick and convenient but no frills…read more It costs $12 for the convenience of a deluxe wash which includes an undercarriage wash. I drove as slow as I could and didn't run out of time for the spray. If you frequently get car washes, you sign pre-buy a card of 4 or more washes for a 25% discount but you can also get a 4 for $36 ticket at the car wash itself. They take credit cards and the self-service kiosk was straightforward. That's about it though. There isn't a staging area before you go in or after you leave. No trashcans, no vacuum, and no workers. Car came out decently covered and total time through was less than 5 minutes. There are 3 bays total.

Not only do I not like that there are no workers there in case of emergency…read more We are talking about heavy machinery and electronics. Both doors are closed as soon as you pull in entrance and exit. They do not answer their phone or list hours to call them. And their vending machine stole my money today. No one there no one answered their phone no hours even listed to call

Edit (2/9/13): I needed to rinse the salt off my my truck after the trip up. After another user…read morerequested I give them a 2nd chance, I tried this car wash again. This time the laser wash did a great job of washing the road grime and salt off of my truck. The system had ample detergent and exceeded my expectations of cleaning everything off. I had even used the same bay as my first visit. Original review : Don't waste your money on the automatic car washes. The owner is not adding the detergent or cleaning fluids. It basically, just rinsed me car off. My car wasn't really dirty, just had a little road grime from a rain. The rinse didn't touch it..

Why would anyone use a car wash that doesn't wash the car ? Not to mention the troll that makes…read moresure you dont put too much in the trash can goodbye forever

We were visiting La Moda Lisa so decided to get the car washed on the way out at what appears to be…read morea modern and higher-end self-service touch-free car wash facility. They have outside vacuums, self-service bays, and three automated touch-free bays. Charges are $8 for basic, $10 for the 'deluxe' and $12 for the 'you don't really need that' wash. Downers are to get undercarriage washing (really the main reason you need to wash the car during salt/snow season) you have to get the $10 or $12, and like a lot of automated car washes, they're now charging extra for credit card customers now that they can, under the ruse of 'charging state sales tax' (which they have to pay on cash orders, too) but it's really because they are now allowed to chargeback customers for the credit card fees they pay but they're not honest enough to say that. For that I give them a little stink eye. That said, I thought the car wash wasn't that great. The undercarriage was not very long or with a lot of pressure, and the automated touch free system left gunk on my windows I had to spritz off afterwards, and the automated dryer was very tepid and underpowered. For the same prices I've had better automated car washes so probably won't be back unless it's a matter of convenience (as it was today).

Expensive, especially for the toughness wash. Left soap and water on my car. $3-$5 more expensive…read morethan same washes elsewhere.