I sent in a high value Burberry trench coat to get dry cleaned and it got damaged!! The coat had…read moretwo small black stains on a sleeve. I pointed those out when I sent it in. When I picked it up the first time. The person at the store said that they failed to remove one of the stains. I accepted that. But upon further checking, I noticed that the front collar of the coat got some large watery stain and a red spot which I didn't have when I sent it in. This is after they had supposedly cleaned the coat once! They took it back to be cleaned for a second time. And when I picked it up again, they said that the red spot they created cannot be removed! They insisted that the spot was there when I sent it in. I definitely didn't have that spot when I sent it in. As a normal person, I didn't take any video before I sent a coat to the dry clean, so I can't prove this. This stain is on the front of the coat. I cannot wear it any more! This is a very expensive Burberry trench coat. They only returned the 40 dollars they charged me for cleaning, which they didn't do and further stained it! It also wasted a bunch of my time. The person at the store refused to take any responsibility of ruining the coat. He said that the coat was not new and was dirty. But why would anyone take a new and clean coat to a dry cleaner?! This place is a nightmare! Avoid at all costs!

I wouldn't recommend bringing anything you really care about to be altered to this place. Ruined…read moremy dress with their "alterations".

They have very convenient hours and service availability. I brought in a few items for dry cleaning…read moreand alterations, and I was able to be seen in less than 15 minutes. The dry cleaning items had a quick turnaround, just a day or so, while the alterations took about a week (which is also quick). Everyone who assisted me was friendly and attentive. The dry cleaning was competitively priced, but I did feel that the alterations were a bit high. I don't have much to compare with, other than evening gowns, but I was surprised that taking in the waist on a pair of pants was more expensive than those gowns in the past. The payment system was a bit confusing as well. I'll admit, I did not notice the signs inside the establishment that indicated "cash only," so that is my fault, but the electronic invoice that I was sent made it appear as though I could pay with card online. The website also does not have clear indication about payment types accepted. In a day and age when not many people carry cash or have paper checks anymore, this could be a drawback for people utilizing this business.

charged me $70 to tailor jeans and they ruined them. cut them too short and didn't care…read more one of the sons who owns the place was very rude

The staff at the establishment are great. Hard working and always professional & polite…read more Many machines are broken down and the owner does nothing to repair them. It's simply sad.

I came in to drop off a few items to be dry cleaned and planned on going to another spot to do my…read morelaundry but was pleasantly surprised that I could do both at this location. Jim, the owner was at the front desk and he was extremely helpful and welcoming. I was assisted by Carlos with my laundry and he was also very personable. When I returned to pick up my dry cleaning, another gentleman was at the front desk and the high level of customer service was maintained. My experience doing my own laundry was economical and the equipment did a great job. My dry cleaning was received when promised and I am pleased with the quality job that was done. I will continue to patronize this business and hope they remain in operation for a long time!

A useful friendly neighborhood laundromat in white plains that has do it yourself wash and dry…read moremachines or you can drop off and pick up later for a additional charge .I prefer the do it yourself way as the place has plenty of washer and dryers , plenty of seating and workers who can help you when needed .in about 1 hour I washed and clean my clothes and time goes fast when the person sitting next to you talks sports and football talk mostly . Bring your own liquid soap and detergent as the laundromat has a good variety but charge a bit more then the local supermarket or dollar general . Top quality machines equals clean and dry clothes with every wash and dry and it cost me less then 10 bucks . 4 stars on my yelp meter for my neighborhood laundromat in white plains .

Clothes smell amazing nicely folded and very pleasant customer service. You can pay in advance or…read morewhen your clothes are ready for pick up

It appears something may now be wrong with Chatsworth Cleaners. I'm a very long time customer and…read morepreviously always found them excellent, in every respect. This time, it was just weird, and fraught. None of the familiar people were there. After the problems occurred I asked if it is now under new ownership or management and was told it isn't, but.... Various mistakes were made, including that one jacket that was to be cleaned apparently was not, they didn't follow through on sending back to me some buttons I had brought that were to be used (but weren't), and, topping it off, their phone number was out of service for at least several days, which prevented interim communication and actually made me wonder if they had closed down. With regret, I'm going elsewhere in the future. I loved the old Chatsworth Cleaners.

Way overpriced, makes Manhattan dry cleaners I'm used to frequenting look cheap…read more I would be fine with paying more if they are nice and do a stellar job but sadly neither is true. I asked them about the delivery option they advertise and they just stared at me, so I decided it was safer to pick up myself. It took forever to take down my information and they still got my name wrong. Will not return.

I found the ladies to be highly competent, well versed, efficient and polite. They are a full…read moreservice shop, very old school, but with all the modern conveniences. I felt confident leaving my clothes there for the required alterations.

Always consistent and excellent tailoring. Parking on premises is convenient. Love supporting local…read morebusinesses as I'm sure their volume is down due to working from home and the pandemic

Those old disgruntled reviews should be removed as they are from a "customer" that does not live in…read morethis area. I have not had any problems with them ever and I am a longtime customer living in the immediate area. Their prices are competitive and do a better job than the store nearby. They also do good m8 or repairs and alterations I am writing this only because I came across that totally bad review when I was looking for their phone number online. I very rarely write reviews and the y are very objective, some good and some not so good.

I like this cleaner more than any other cleaners in the town. Quality laundry shirts. Tailoring is…read morevery good.

Great cleaner and tailor! I've brought multiple items in to be altered or repaired and the price is…read morefair and quality of work high. They also have a great and modern facility that allows for easy use and quick pick up of items.

The pricing is ridiculous for wash and fold and I don't think it's worth the service I wish you…read morewould adjust this