Ingrid is great to work with! She communicates very well and was very flexible if I needed to…read morechange times I was available. She did a great job cleaning our home - I would highly recommend her!

Ingrid and her team have been an important part of taking care of my airbnb house. I've been…read moreworking with her for over 3 years and I wouldn't be able to do it without her. She's honest, reliable and will go out of her way to help when a guest has a last minute request or needs with something. She does a great job and I know I can always count on her. I feel lucky to have found her when I first began this airbnb management adventure.

Best in the desert!! Daniel and Monica make the best housekeeping team! They are both extremely…read moreresponsive, who provide great customer service and do exceptional work! Top quality! Highly recommended!

Daniel And Monica did an awesome job cleaning my forest service cabin in Fawnskin. They are very…read morethorough and had a great attitude. I would definitely entrust any property to StayReady! They were hard-working and reasonable and know the particulars of the Big Bear market and short-term / Airbnb clients: cleaning, home repairs, short-term management, they do it all.

We hired Adrianna to regularly clean our home for our short-term rental business. From the start,…read moreAdrianna was very professional, prompt, and we felt like we were in good hands. She cleaned the home fine, but things quickly took a turn from there. Our main issue with Adrianna was the lack of communication and overall inconsistency of when she would show up to clean. Adrianna completely stopped responding to our communication after a specific cleaning. One of the carpets had makeup smeared into it, and Adrianna cleaned it and said she usually charges extra, but didn't want us to foot the bill. However, if this was her gripe, she could've easily communicated that to us and we would have compensated her fairly, as we always did. We were unable to determine why communication stopped. We arranged to have some minor errands done for us, which we paid Adrianna for but were never completed. A large box of linens and pillows was removed from the property by Adrianna, who stated they were "unusable." Despite multiple requests, these items have not been returned. She never showed up for her final clean and we had to find someone last minute to continue operations, which caused us a lot of undue stress and anxiety. Adrianna's phone was also often turned off, the battery was dead, or she claimed that certain texts or images never came through. Because we can no longer get in touch with her, despite repeated attempts, we are currently taking action to recoup the lost inventory that she removed from our home. We fully agree with the other low rating she has received and were very disappointed by our experience with Adrianna's Cleaning Services. We do not recommend her to anyone seeking reliable cleaning services as we feel she was not the person she said she was. While we understand that accidents happen, Adrianna cleaned out her mop in the kitchen sink and a day later, the guest messaged us saying the sink was completely clogged. We ended up having to call an emergency handyman, and he found a small piece of plastic. The guest left us a low rating, which has hurt our business. Overall, Adrianna over-promised and under-delivered. We really expected more from someone who claimed to take so much pride in her work and was a "3rd generation cleaner." Please take caution when considering working with this individual.

Do NOT trust this individual. Paid a "refundable" deposit for her to clean my mother's home while…read moreI was in town.. and she cancelled because she "overbooked." We scheduled for a different day, but she cancelled because she was sick. With two cancellations by Adrianna, I left town and demanded my deposit back as I went with a service who could actually do the job. At first Adrianna declined to refund claiming it was somehow my fault, then she agreed. However, 3 weeks later, she has still failed to refund the deposit and she has now ghosted me. Unless you want to get ripped off, stay away from Adrianna and her husband's company, A Lion Under The Sun Pool and Spa Services

She has been with us for many, many years, and we are consistently pleased with the quality of her…read morework, with her trustworthiness, and with how good she is to our sensitive and ailing puppy ( the ultimate criterion in our lives for all things and people!).

My parents' house was a HOT mess and Kaylen and her crew made it BEAUTIFUL. She did a deep clean…read moreand she cleaned up years of filth. Now we are ready to sell. I am so grateful for her service and I think anyone who has anything negative to say about her is full of balogna.

I'm going to start by first saying that I did not have my home cleaned because I am a wealthy…read moreperson (I am not) I hired a cleaning service because I'm a new mom and I had fallen behind on my cleaning. Secondly my home is not very big only 543 sq ft and not at all cluttered also I did not need anything special like windows cleaned or the inside of appliances, just a very basic cleaning. The company sent a man out to do an in person quote and quoted me $150. I was a little hesitant with this quote at first because like I said my house is very small and not that dirty but I assumed this was a professional company and I was going to get an amazing clean job. Well I was wrong. Today two cleaners showed up along with the man who did the quote and the man asked me to pay the money up front which made me a little more hesitant but whatever. The cleaners did not show up with professional cleaning supplies and they're equipment was dirty, the mop head was beyond needing to be changed out and they needed a new broom. One of the cleaners kept telling the other cleaners that she was missing spots to clean or that she needed to go back over things so at first I was happy that it seemed like one of them was checking the work and I assumed that meant nothing would be missed. I was wrong again. Before they left they told us they were mopping their way out the door and then they'd be gone, before she walked away I made sure to ask if they had cleaned under the stove and the couch like I had asked and she said that they did. I was stuck waiting for the floors to dry in the back bedroom and as soon as they were dry I went to check the work in the front rooms. At first glance it looked nice but then I noticed that the outside of my fridge was still dirty, I still felt sand on my hard floors walking through barefoot, spots that had not been mopped, floor boards weren't cleaned at all, blinds were not dusted, window tracks still had sand in them, furniture in the living room not dusted. I immediately called the company and told them I was not happy with the cleaning especially a $150 cleaning. For that price my house should of been spotless, I shouldn't of had to call them back over and I didn't think that I needed to stand over their shoulders to make sure they didn't miss anything. ONE of the cleaners came back over and I showed him what was missed and he went back over those areas but tried to leave without sweeping and mopping. He said he didn't think it needed it because he spot cleaned the areas that were missed but I politely asked him to do it since it was definitely still sandy and it's not a very big floor. I am grateful that they sent the cleaners back over but that should never have needed to happen in the first place. After the cleaner left again I noticed that it didn't look like the stove had been moved but I didn't think to check it before because I specifically asked if it had been done and the woman had said yes. I moved the stove to find it very dirty and hadn't been cleaned at all, so then I check under the couch where they claimed to have cleaned under that too and it wasn't clean under there either. Not only did the cleaners do a poor job but they lied right to my face!! I paid $150 to have the cleaners not do a good job, lie to my face, come back a second time and still miss stuff and ended up having to clean up after them.

They clean for me every month , always on time, always do a great job, have used them for a long…read moretime . I love them

Brooke and her team have been cleaning for our STR in Joshua Tree since February and they've been…read moregreat!

Brooke & Co. arrived and did their thing leaving us with a truely spotless home. Thanks!read more

her cleaning services were referred to me through a Friend. I have to say the Service was…read moreexcellent. She was always on time and notice things that I didn't see and really was excellent at making everything look fresh and nice. Also reasonably priced.

So as I cannot attest to her actual cleaning abilities, she does earn a few stars for creativity,…read moreas every excuse was something very intense and creative. We tried to hire her to help organize and unpack our home we just moved into. First red flag was 2 days in a row she gave an excuse as to why she could show up to do a walk through and estimate after missing our originally set appointment. Second red flag on the 3rd day she was still coming with the wild excuses, but then started requesting a deposit be sent. (Which feels very scammish) 3rd red flag was even after I met with her in person and discussed the job ( I had to goto her) she quoted she would price it around the $500 range. Which would have been fine. But we still wanted the walk through. Then after she finds out that we are finically well off all of the sudden her bidding person who does her job bids for her ( which happens to be her mother ) tells her to take no less than 1200 or more for the job. Convenient doubling of the quote soon as she figured we could easily afford it and knew we were in a kind of situation where time was of the essence. She also shared with me all kinds of reviews which looked to be from yelp but are in fact not seeing as im the first to review her on here. Then looking closer at her reviews I see Robert S. Who I happen to know very well. And come to find out all the reviews are in fact fake profiles made by himself for her as a part of a side deal/transaction they made. All in all after an entire week being wasted waiting day after day with excuse after excuse she never could show up tobeven do a 15 minute walk through. Im appalled by the lies and deceit that went in to her pitch to find out they are all false. And even more disgusted at such poor business ethic. Avoid this company at all cost.

I've been a customer of Genesis Cleaning services going on two years this summer and couldn't be…read moremore satisfied!!! I rent a home in Yucca Valley, Copper Hill subdivision and contacted Genesis Cleaning services for an initial deep cleaning (summer 2024) and biweekly maintenance thereafter, love the attention to detail (from cleaning baseboards to every light fixture in the home, ceiling fans and all!). Price is completely reasonable! A husband and wife team you can trust! The Williams Family

Very kind people... Did a great job, even swept my porch…read more. Cleaned my kitchen cabinetry. Looks shinny and new.