On time, efficient but thorough service, and professional demeanor. So relieved to have found this…read moreplace!

It was super easy to book with the business, they were able to accommodate same day appointment…read moretoo. The cleaning crew was super friendly and did a wonderful job. Would recommend.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

They cleaned our property so well that everything shines and they were on time…read more They were here for 2 1/2 hours and we are very pleased.

Yesterday this company did a great job cleaning my house. I came home to such a nice smelling…read morehouse and was able to just sit down and relax and enjoy the comfort of a clean home!

I had such an amazing experience. I was out of town while they cleaned my place, and coming home to…read moreeverything spotless was honestly the best feeling. Every surface was sparkling, things were organized, and it felt like walking into a fresh new home. I've tried several cleaning services before, but no one has paid attention to the details the way they do. They clearly take pride in their work -- the little things were done right, and nothing was overlooked. Reliable, thorough, and truly top-notch. I'm so grateful I found them and will absolutely keep using them. Highly recommen

The owner just called, yelled at me, threatened me about how powerful she is in Austin and that if…read moreI left a one-star review, she would tell people and make my life miserable. Issues with service: They do not use cleaning products. They use your dish soap on your kitchen counter to clean your counters and bathrooms - zero antibacterial cleaners used. I tried working with their team four times, gave clear and respectful feedback, and the owner called to cancel 30 minutes before, denied providing poor service, and threatened a customer. The other team member is great, he was always professional, but it's a bad sign when the CEO/owner doesn't respect or acknowledge poor cleaning services and has an ego about their years of experience instead of remedying the situation. She only changed her mind on canceling the service when she found out I was going to leave this review after 6 minutes of gaslighting me. Unprofessional, poor cleaning, DO NOT USE.

Creative cleaning solutions are timely, very fairly priced, and so communicative! I wish I had it…read morein our budget for biweekly cleaning because I enjoy not having to worry about a very clean house. Their initial "up to their standards" clean had me thinking about spots I don't clean regularly! I would recommend this team. Thank you

Creative cleaning does such a great job and I have ongoing service every 4 to 6 weeks.Their pricing…read moreis very fair and they regularly exceed expectations. Would recommend!

Veronica did an amazing job getting my house back to good! Very thorough job. Recommend!read more

Very good cleaning, professional and quick as well. The team was punctual, professional, and…read morebrought all their own supplies. They did a thorough job cleaning my home, paying close attention to every detail. My kitchen, bathroom, and living areas looked spotless, and they even took care to move furniture. The whole process was seamless, and I appreciated their friendly service.

I found him form Facebook, he didn't have an appointment for the week but I asked if he can come on…read moreSaturday since I wanted to get it done before my solar installation folks would show up. He did show up with the crew, gave me a decent estimate and delivered what was looking for. Usually cleaning the gutters would cost 350 plus tax based on many estimates I got from Yelp . I realized that's fixing this issue once in for all world save me money at long term by adding the gutter guards on them after cleaning. There are multiple types of guards depending on quality, so I used both kind depending on the flow of leaves where I have most of the trees. They were efficient, cleaned up after them and shared regular photo updates of the work. I could not even stand outside more than 14 mins since it was 105 and these folks got on the roof and took care of the job I'm couple of hours. Great work ethics, wildlings to work and offer the best service as well.

Great group of guys. I'm trying to hold off on buying new windows for a few more years, and they…read morereally brought them back to life! Particularly pleased with their kindness, promptness, and getting hardened soap scum off a big shower window!

I just had all the windows in my home professionally cleaned inside and out for the first time…read moresince I moved in my home in 2018. I used Yelp last week to request quotes and Kleen Time SoftWash responded immediately to my request and actually came out in person to provide a quote. Kevin was on time, professional, and courteous, and best of all, the price was reasonable. I was able to book an appointment at the same time he provided the quote and he came out this morning and cleaned all the windows, which look amazing, and I could not be more pleased. I'm including some before and after pictures of my windows. And I have already booked my next cleaning in November right before the holidays. It was nice to check this off my spring cleaning list!