Recently hired Heck of a Plumber for a job and I was unhappy with certain aspects. The owner…read morecalled me back personally and worked to make things right. It's rare to find a business owner that handles things personally and truly wants what's best for his customers.

charged 800 . claim the issue was fixed and the sewer gas smell returned. then when addressed it…read moreyes angry about it they refused to come back to fix what was never fixed ! saying they were not coming back because of my aggression . uhm my house smells like dog poo of course I'm upset .

Really happy with Adams AC. Keith came out on the weekend (after hours no charge) after our AC…read morefried, gave a reasonable estimate and had us blow and going by Wednesday the that week! Service crew were knowledgeable and courteous, install in one day. No BS give them a call, local team they have you covered. Also great warranty on the new unit and responsive! Thanks Adams!

Adams Air Condition & Heating, LLC installed an air conditioning and heating system in my house…read morethat was not properly installed in July of 2021. I had to dispute my credit card payment to Adams A/C before they came back to reposition the inside unit, because the ductwork was sticking out of one of the bedrooms by several inches, because it had not been installed correctly. Adams A/C also agreed to put in an extra vent (which they never did), and put in a new digital thermostat (also which they never did). They gave me a 2 year warranty on parts and labor in the original agreement, which was never honored. No one inspected the initial installation, even though there were a number of things wrong with it. In addition to the positioning of the inside unit, cutting a the new vent and installing a new thermostat, there was excessive sweating in the lines going from the inside of the house to the outside compressor. This excessive sweating of the lines damaged the ceiling tiles and its aluminum framework all along the ceiling under these lines--about 40 feet of ceiling tiles in April, 2022, when the system was still under warranty. When I complained about this to Adams A/C, they did not come out fix it, despite their warranty. They kept putting me off after months of calling and texting them. When I finally complained to Adams A/C's insurance company, the owner of the company came out to my house to talk and dispute any kind of wrongdoing. However, he did not do any kind of hands-on inspection of the system. He told me that the excessive sweating and freezing of the lines was because the system had been run at too low of a temperature, but it was only being run slightly lower than 70 degrees Fahrenheit. According to the manufacturer's specifications, the system was capable of running continuously at 65 degrees Fahrenheit. So I started to run the system at just 70 degrees Fahrenheit continuously from that point on. On Friday November 4, 2022, the system froze up again inside and outside after being run at just 70 degrees Fahrenheit for weeks. When I told Adams A/C the system had been run at just 70 degrees but still froze, he told me my thermostat was too old and inaccurate, but they had never installed the new digital thermostat that was part of the original contract. There were ice crystals on the inside copper line coming out of the unit and a 2-inch thick block of ice on the outside line coming out the compressor. I called Adams A/C to deal with the problem, which I indicated was an emergency, but they never came out. I was forced to call another company to correct the problem, who told me that the system had to be shut down for a couple of hours to unfreeze. The new company came out that day and checked the freon levels and discovered that the freon was low and had to be filled to prevent freezing of the system again The freon should have been properly filled initially by Adams A/C when they installed the unit, and they should have checked it again over the intervening months according to their 2-year warranty. I had to pay several hundred dollars out-of-pocket for outside professional advice and work on a system that was installed improperly and that was still under warranty. The work Adams A/C initially promised to do by contract was never completed. My overall impression of Adams Air Condition & Heating, LLC is that they promise a lot initially to get the job, they charge much more than what they quote as their original estimate, they do quick but shoddy work, they are unresponsive to complaints or requests for warranty work, they try to blame the homeowner for the problems with the A/C system, and they do not honor their warranties.

We wrote a negative review several months ago, due to a misunderstanding. The owner made good on…read moreour complaint when it came to his attention, and we are satisfied!

DON'T USE BARTHELEMY'S PLUMBING! They gouge their customers. Barthelemy's Plumbing charged me…read more$389.00 for a plumber who was onsite for 45 minutes on a Sunday to discover my leak was from a Spring Water bottle stored during Hurricane. Their website says they are open 24 hours, 7 days a week. I expected an up-charge for a Sunday appointment, but not close to $400 to wipe up the spill! The charge was egregious and outrageous. They told me they have to be fair to their other customers and charge me the same. My response is they are unfair to us all.

Arrived on time as promised, reasonably priced, clean technicians (they cleaned as they worked). I…read morewill be using this service again!

I called the day before I needed them to come and it was not a problem. They came right or the…read morenext day. They fixed my running toilet and were very thorough when checking to make sure that was the problem that was causing my water bill to go up. Fast and efficient and inexpensive. I will use them again on the future.

They are great if you are able to sit around and wait for a plumber all day. When I called them…read morefor a job recently, I was told they could send a plumber out the next day. I asked them for a general time frame so I would know when to be home. I was told "after lunch." So I planned my entire day so that I could be home in the afternoon. I arrived home by 11:30, only to find they had called at 9:20 AM, while I was still out. When I returned their call, the person answering the phone reprimanded me for not being home when they tried to come by. I explained (twice!) that I had been told afternoon, so I took care of all my other business in the morning. She continued to have an attitude about it so I just said to cancel the job. There are plenty of other competent plumbers who are a little more reliable and not rude to their potential customers. I gave them two stars instead of one because, when I used them once before, they did arrive in the time frame they told me and did a good job for a decent price. The plumbers do good work. I just don't have the time to wait around all day, just in case they decide to show up early...and I don't need to be lectured to when THEY didn't show up at the correct time.

I found this company online on this app and a neighborhood focused app. I got an estimate from…read moreJohn. He wrote down all the things I mentioned that needed to be done by hand in a notebook. I got a schedued work date and requested an estimate via text with Mary Beth. I never received the estimate or an invoice. The communication was via text. A group of workers came and did the work (not including John). John mis remembered the detials of the initial walk through and had to go get more materials. I communicated clearly that I needed hardiboard. Some materials were left at our home after the job. Months later when my HOA was ready to paint my home I was informed that the material put on my home was in fact not hardiboard. I communicated this immediatlely to Mary Beth. She scheduled John to come back out to view the work with our HOA president. John said that the materials left were not from the work he did and disputed with me that the material was in fact hardiboard. I had to get Mary Beth on the phone and use my texts in order for John to admit that it was the incorrect material and they needed to remove it and redo the job. After agreeing to remove the incorrect material in exchange for hardiboard Mary Beth began making excuses about personal issues and scheduling for 2-3 months. She NEVER called me I had to keep reaching back out to them for weeks. It was not until I asked for thier liscense information to file a report with the BBB that Mary Beth informed me that they do NOT have a liscense. That communication finally opened up thier schedule and they came out to redo the work in the following days. John did not apologize or even show his face during this redo. He came and took photos and talked with the workers but never spoke to my husband or I again. Im glad we did not have to file civally to rectify the issue. I would not call this company for a large job for someone inquiring. Not at all again personally.

Outrageous pricing to replace a light switch and bathroom vent. $400 for labor for that? $600 to…read morereplace a light switch and bathroom vent. Avoid them.

Love this Family owned company. They have always come through for anything I've ever needed…read morerepaired. The staff if very friendly and professional. They didn't leave a mess. Very thorough. Worked in a timely manner. And price was very affordable. I recommend everyone giving them a try.

We asked this company for a quote. I asked, how much does it cost for a quote? I was told there is…read morenot a charge for quotes. So why then, am I being charged for a quote which took all of 10 minutes?? The guy kept talking about nothing, and did not even have his tools with him when he performed the quote. And, if I had been told there would be a charge, then I would NOT have proceeded with this company. Switch and bait tactics. LIES. Let me say this company lies on the regular. They told me they would come out one day and waited all day and never showed up. Call back again to see where they were and the guy comes by and is here for 10 minutes and is billing me for $190 "service call". There was no service, we asked for a quote (which they said was free) and we had to call them multiple times for the quote. Them not showing up or even calling to say they were going to be late should have been the first red flag. When we told the guy what we wanted he just kept going on and on about it, so basically running up his time. Horrible business practices and dishonest. No, do not use this company for anything. If they lie and try to steal such a small amount, imagine what they will do for any sizeable job. Lies, lies and lies. I will be contacting the BBB and possibly the tv stations about their dishonesty. Trash.

The problem I had, was not this company's fault, as I had understood it to be. Nevertheless, they…read moresent two workers out promptly and repaired the problem. Workers were cordial and knowledgeable. Thank you Don. You are a rare bird indeed. Tony Riddle CVHA

Made the mistake of giving them my total payment check (for installing new roof) before they came…read moreback to fix a minor issue that the owner said would be no problem to do. No one came the next day to fix it. I followed up a couple of times only to have the owner laugh in my face (over phone/email). They never fixed this minor cosmetic issue. Three years later, one year after their "workmanship" warranty had passed, a wet stain appeared in the ceiling under the roof they installed. Now I'm involved in the Louisiana Fortified Roof program and didn't think for a single second of giving them another iota of my business.