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    Safelite AutoGlass

    Safelite AutoGlass

    4.0
    (31 reviews)

    This place is my go-to for glass services. It started years ago, with a rock chip, and has not…read morestopped since! They have options to schedule online and I recommend using it, because their slots fill up quickly. Their pricing is reasonable, especially for their high quality of service. My most recent visit was a breeze. I scheduled a windshield replacement and the website said it could be a 2-3 hour wait. I was prepared for it. I arrived on the day of my appointment and checked in. Adam and Leo were the two people I spoke with, during my visit. They gave full disclosures before the serivce. They also verified that what they saw in their system is exactly what I needed. I confirmed and service began. Their waiting room has seating and also refreshments. I peacefully read a novel while waiting. During my visit there was an irate customer who arrived. The customer scheduled their vehicle as a drop off (the website informs you that it will have a super long wait with that option vs the appointment option). The customer must not have read it or cared. The customer was very nasty to the employee, yet the employee stayed professional throughout the whole exchange. I was shocked at the customer and pleased with the employee. Overall this a great business, my service was finished in under 70 minutes (website estimated 2-3 hours). When visiting customers should have understanding that this isn't putting air in tires. These wonderful people are dealing with glass. That is not something that can be rushed or taken lightly.

    Had a "tech" come to my home, said he could not release a bolt in one of my wipers, then wanted to…read moredrive my car to the shop to do it, and would be about 20 min one way. NO. Then wanted me to follow him in my car. NO. Today i booked at home for convenience, i could not leave. He had to call his Supervisor about 4 times, then we decided i would drop my car off in the morning because "this is where they handle these cases because we have the tools. And if it breaks, they have a part store by them, they can get a new wiper if it breaks." ok. Dropped off my car in the morning. Less than 45 min later, they called to let me know they could not replace my windshield because they cannot remove the bolt still. Told me they will likely break it upon removal, so i need to go buy a new one and drop it off to them. They now say they have no part store by them to retrieve another. HOW? YOU HAVE MY CAR! My husband called to speak to the Supervisor, but the actual SV lied and said the SV was in a meeting. It was her. I requested my money back and upon picking up my vehicle i expressed my disappointment with the whole process of lies. One of the MGRS, Pete (peter) then proceeded to tell me that i wasted their time and his companys time. He would not even look me in the eye when i picked up my key. He has NO PROFESSIONALISM and was cocky and rude. For a company to tell you to drop your car off then to say you are wasting their time is pitiful, just as the acting SV was. DO NOT WASTE your time. They lie and then treat you like trash.

    Clear Glass - autoglass - Updated July 2026

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