Please DONT WASTE YOUR TIMe HERE TODAy is april 18,2020 So my mom picks this place because she didnt do enough research. They schedule us for thursday at 3 pm the guy doesnt show up till 645pm . When he gets here he did everything so fast .He did not seal the windshield correctly. When i got on the highway so much air was leaking through the bottom of the windshield it wasnt even glued on right. Then i call and they tell me to bring the car to the warehouse on downman! THE WAREhouse is GHETTO.and HOOD af and so is thier service . When i get their it looked like a trap house . No office nothing legit .windshields on the ground no tools. The most UNPROFESSIONAL BUISNESS EVER!!!!!! When i called the lady to let her know the issue she told me she didnt want to argue with me because the windshield had warranty and that" I WAS LUCKY to have them give me warranty!!!! Wtf first of all all companies i looked up offer that .and you did a wrong job and you tell me not worry but the place is a disaster . Look if you want to save money dont go here its not worth the headache or what you save go to a reputable and known company like safelite or others . Please dont give them your time or buisness they will disappoint you! read more

CASH ONLY or the price is subject to all kind of changes. Not sure his much taxes will be charged but you will definately pay $5 to use a debit card. The atmosphere is very volatile. It feels like it can get hostile at any minute. Save shine money, try your luck read more

Going to this place was the greatest mistake ever. Not only is the service poor, so is the quality of work and overall workmanship. This place doesn't keep appointments. This place doesn't answer calls. I've given them TWO opportunities to make the mess that they made of my windshield and each time I'm hit with excuses, inconvenience and utter nonchalance. As I'm driving you can actually hear AND FEEL wind blowing because my windshield clearly has defects. After calling again today to complain and ask if maybe the Baton Rouge location could help me since the New Orleans location did such a terrible job. I was told that could not happen. Thus, I asked for a refund and was told that through my warranty I "have" to give them at least one other time to repair it. I didn't receive any warranty documents at all. No Manager has yet to call and even apologize. Their business practices harbor on being illegal. Finally, after being tired of hearing the loud wind gushing into my vehicle as I drive, I brought my vehicle back to Infiniti of Baton Rouge where I JUST purchased this vehicle about two weeks ago. Immediately two Service Professionals realized that this company really screwed me over and caused more damage. This company has about 24 hours to fix this mess or, (and, this isn't a threat it is a notice of intent) I'll first dispute the payment with my financial institution. Secondly, I'll bring action to include the windshield and windshield wiper damages. Inclusive will be a petition for money damages to compensate me for my lost time, inconvenience and all damage such as the fact that I'll now need to get my windshield replaced PROPERLY, which flowed from this mess. You all weren't put through these hoops when you charged me. You were paid immediately and in full without question, printed warranty or instructions. As such, I should be met with that very same type of experience. read more

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If I could leave 0 stars, then this place would definitely define that. The lady I spoke to named Aneetra (spelling it as it sounds since this may not be the correct spelling) guaranteed me that they would have my windshield installed same day that I called. They took my deposit and refused to refund it when they called to notify and lie saying that the glass at the warehouse had a scratch on it, and it was the last one left at the glass warehouse so they'll have to place an order. So then they rescheduled me to the following business day, and they still did not arrive between the 3 hour gap that they said they would arrive. They never called. I called tp call several times, and they did not answer their phone calls. PLEASE STAY AWAY FROM THIS BUSINESS. DO NOT SUPPORT this business. You've been WARNED! read more

the pits of a rip off place. don't waste time or money. they need to be shut down. definitely don't know how to replace a windshield. we got water in the vehicle cause it leaked like a sift. they tried 3 times. nothing accomplished. read more

PLEASE DO NOT use this company. They did a horrible job on my windshield and when I called them to correct the problem I was cussed out and threatened read more

I called on Saturday evening to scheduled an appointment to get my windshield replaced. I didn't want to pay the high prices of the other facilities I had researched, so I called Clear Glass because they were the buzz around town. The lady who scheduled my appointment was so sweet, I needed it done on Monday after the Super Bowl. She informed me that they were all booked up until Wednesday. I really needed it done before work on Monday the 6th. After I hung up I called around seeking assistance sooner but after an hour I decided to give up. The phone rang and it was the lady from Clear Glass. I couldn't believe how sweet she was, this lady scheduled a Repair Tech to replace my windshield on Super Bowl Sunday. The technician came out in the AM and handled his business. I love my new windshield and have told all my colleagues at the firm to patronize Clear Glass. The professionalism, speed of service, price and quality of their product speaks for itself. God bless you all and keep doing what you DO read more

I took it to this place because they were near my work place. They gave a quote which wasnt cheaper than any other places but I was in the area I might as well. When I came to the place I was kinda having second thoughts because of the way the shop looked. So again I thought I wasnt going to judge the book by it's cover so I let them do it. The first rain came and I had a bad leak so I took it back to them. They resealed it and messed up my headliner. Then another rain came and it leak again. This is the fifth leak now and I am still having trouble and the other places thay have has bad service too so PLEASE SAVE YOURSELF THE TROUBLE N GO SOMEWHERE ELSE. THEY TRICK PEOPLE LIKE CRAP. read more

Stay away !! called on the phone for a quote I was quoted one price ( baby crying in the background and TV blaring) price was in my range so I looked pas this and booked the service I was told i was going to get a call back as to when the technician came out never got that call I called back 3 hours later left a message still no return call 2 hours after that( total of 5 hours wait) received a call. technician came very pleasant did fast work very professional however when the time to collect the bill came not the price quoted on the phone I called the manager (not technicians fault) she stated the price" is what it is" and the technician gets paid and the conversation is over she didn't have tome for this she lied for the rep that gave me the quote to say she was standing next to her when she gave the quote and everything (very untrue and she was lying obviously to cover it up) (she must have been holding the crying baby or watching TV) so basically i was charged more ($45 more) due to expos fee. mobile fee some other fee tax b and in the end paid since the work was done I paid but will never recommend this company because they work on bait and switch sales approach , poor customer service and way to much attitude for me to PAY for there are other businesses that will be upfront explain the charges and provide excellent customer service STEER CLEAR of CLEAR glass because their communication is muddy read more

Worst experience ever, they put in the wrong rubber insulation, refused to put my rear view mirror on, ruined my paint job with black glue, then demanded that I write the check out to cash. VERY SHADY - VERY POOR WORKMANSHIP- WORST EXPERIENCE EVER - DO NOT GO TO THESE FOOLS. read more

On 6/27/13 my front right passenger window was broken by a grass cutting contractor for the City Of New Orleans. the contractor was absolutely great in how the handled the situation. They said they would pay for it and that they use a glass co. called Clear Glass located on Chef Menteur Hwy. Clear Glass sent a "tecnician" out 3 hours later to install the glass on my 2011 Ford Fiesta. From the moment he started taking apart my door, he did not have the right sockets and adapterd for my screws. I happened to have the tools he needed, no big deal. He installs the glass, in doing so, he seems to have broken my power window switch, how I know is my window wont roll up. As he continues installing the window, I call the Ford Dealer and get the price of a new switch, which is $40. He finally gets the door together, so I thought. The grass contractor shows back up with a check for $216 and pays him on the spot. I then inform the contractor the "tecnician" broke my power window switch. He asks the "tecnician" whats he going to do about it and the "tecnician" gives me $40 in cash. I leave, and on my way home notice a little rattling that was not there before, again no big deal. Fast forward 4 days later, I gave a friend a ride ant 9pm, as my friend exits my front passenger door, he tells me the door wont open, yep the door wont open from the inside, I had to go around and open it from the outside. As I close the door, as it closes I hear broken glass rattling as the door shut. I call Clear Glaas the next morning, and A woman returns my call, after telling her what happend, she immediately tells me why didnt I check to see if the door opened before I left, and that its not their responsibility. I then informed her that her "tecnician" broke my power window switch and paid me $40 on the spot, she paused and said she was not aware of that. I knew at this point I was totally screwed, She told me she would have a "supervisor" call me back, as of today 7/13/13 no contact what so ever from Clear Glass. After taking to My dealer and another $200 I now know their "tecnician" didnt have a clue as to how to get into my door panel. He did not connect back the door cable and speaker, the rattling was from half of the window glass that was still in the bottom of the door, he also lost screws that hold the panel to the door, The dealer also removed a socket theat was rolling around in the broken glass that belonged to the "technician". I absolutely do not recommend Clear Glass for ANYTHING. Why are they still in Business? read more