I had the pleasure of hiring Clear Heart Drilling to put in a new well in 2014. Every part of the process was smooth and professional. Gary (the owner) explained everything in clear non-technical terms and when I asked a few technical questions he shifted gears immediately.
I wanted to put the well in a specific spot on my property - the other drillers I interviewed couldn't get to that spot because their rigs were too big. Clear Heart had a rig that was able to put it exactly where I wanted it.
Clear Heart staff took care of the required permit swiftly. I'm located in the City of Santa Rosa - so note - you CAN have a well inside City limits. (Ironically, the permit is not issued by the City.)
The crew that did the drilling was polite, professional and fast. They answered all my questions, explained what they were doing as they went and seemed happy to do so.
It was a fascinating process and I never felt like I was "in the way". The well was placed in an at grade vault - like what City water meters are in, so the well is pretty much invisible.
To sum up, Clear Heart did what they said they would do, when they said they would do it, for the price they originally quoted. I couldn't be happier. read more