Our well failed suddenly and unexpectedly on the Sunday of a three day weekend. Weeks sent someone out within 2o minutes. Robert, the tech, was pleasant, knowledgeable, and efficient, Less than an hour after my initial panicked call, we have water! read more

$16 for a hose clamp. I understand the upcharge but this is a excessive. I'll test these guys out for a while before I go looking elsewhere but there are plenty other options. read more

I called Week's and spoke with Matt. I explained to Matt that we had been without water off and on all weekend and that I was about to lose my mind if I couldn't take a real shower. Our water had been trickling and losing pressure all weekend. I was beyond stressed and almost in tears by the time I called. We had tried everything to remedy the issue, but there was nothing left we as handy homeowners could do. Matt was amazing from the beginning, he calmed me down and told me he would get someone right out and assured me that they would get my water on. He sent out his guy Rufus. Rufus was great he went to work diagnosing the issue and trying every small thing before he went into the big things. It turns out our pump had developed a hole in one of the components. The component was completely rusted. Rufus did everything in his power to make this as painless and as cost-effective as possible. He took time to explain and show me the parts. He got our water back on and the best pressure I've had in 20 years. Rufus even stayed late to make sure that everything was working. Week's did not try to tell me I needed unnecessary things or try to upsell me, they simply told me what I needed to get my pump up and running. They gave me options and clear pricing. If you are looking for an honest company that will fix your problem call Week's their service is top-notch. read more

Weeks Drilling & Pump Company - Old pump - Well Drilling Near Me - Sebastopol, California

Just moved to a house with a well for irrigation. There were visible leaks in the plumbing and overall pressure was not strong enough to run my sprinklers/irrigation. Made an appointment for later in the week to have someone come look at what I have and advise on what I need to run everything properly. Aaron came in the afternoon and looked everything over. He answered a tone of my questions. He recommended that we first fix the leaks and then go from there. He did a much nicer job with the plumbing than what was there originally. Turned everything back on and things worked perfectly. He did a great job and I would definitely recommend weeks to anybody looking to have work done. He could've said anything he wanted. He could've told me that the pump was bad or the motor or the tank and I wouldn't have known. He was a trustworthy technician and didn't try to take advantage of the situation. Communication with the office was also great. Tori and everyone else I talked to was very helpful. read more

Recently had to have a new well installed on our family property. Weeks had an incredible sales team, scheduling staff that went above and beyond and beyond amazing installation team. Even an owner personally reached out to me to ensure we were happy with our new system. Could not recommend this amazing company any more. read more

Weeks Drilling and Pump Co. was referred to me by a technician from another excellent company, Elevated Comfort. I really appreciated Toni, the scheduler, and Rufus, the technician. They were both outstanding in their commitment to customer service. Lori got me an appointment within a few days of my call. Rufus was efficient and diligent. He communicated to me his findings and throughly inspected and tested each part of the system. No repairs were necessary and he came up with suggestions for why the pressure was uneven. I have been following his suggestions with good results. I needed to have the well and pump inspected as it had not been done in recent years. I am happy to have found a well and pump service company that is reasonably priced and who I can trust. read more

Their drillers (the guys who actually operate the rig) were great and they road the drill rig for 3 straight weeks - pounding through hundreds of feet of Franciscan lava formation in the hot July sun - not fun. The sales guy over charged me for everything. When I notified him of this he became angry and confrontational The electrician did not care if he did a good job or not and every time I pointed out a mistake he had made, he told me that to fix it would "cost you a lot more money" (aka jerk). But internal admin people where fantastic. And the first guy who came out to look at my property was also very nice. read more

My fiance's father had work done at his home in Petaluma back in June of 2022. Shortly thereafter, he ended up in the hospital unexpectedly and subsequently a care facility, where he remained until he passed in January of 2023. As we sort through his life, close out accounts, and pay past due debts, we found a past due invoice for Weeks Drilling & Pump. During what has been an overwhelmingly daunting time, Weeks unknowingly saved us another obstacle by not sending this to collections (or even charging interest), despite a 10-month delinquency. That speaks volumes to the honesty and integrity of their work. Support local! read more

I woke up Sunday to find there was no water in my home, rental cottage, or irrigation system. Waited hours for the insurance company to get back to me only to find they had no contractor in the area. I called Weeks Sunday evening, and Lilia picked up the emergency line immediately, and had tech Rufus out to my house at 8:30am Monday. He figured out there were actually two different but connected problems, replaced parts and got the whole thing up and running, while educating me all along the way about the well, pressure tank, and electrical systems. Thank you, Weeks and big thank you to Rufus S. read more

Called 3 times over 2 days before I got a response to just give me a quote on an abandoned well I need to rectify before I can even occupy the property. Informed me I needed to open up my driveway asphalt and have someone else locate the abandoned well before they would consider an estimate- all I need at this time. To add insult, Weeks was the original driller in the '70s, and the map for location on original permit is blank. Do not recommend... read more

Last week out of nowhere the well pump just stopped working. It was sudden, and unexpected. We called Weeks thinking it would be several days to get someone out in such short notice, but literally the very next day they were able to fit me in. Henry saved the day. Henry was thoughtful, kind and considerate. He explained everything he was about to do and worked hard till the job was finished. Very professional, all-around excellent. If you have any pump, drilling or water treatment needs please consider Weeks for the job. A family-owned and operated local business. read more

After trying to problem solve a water quality issue online with dismal results I emailed Weeks to see what they offer. Phil, the general manager, responded immediately to my inquiry and gave me the information I needed. I so appreciate the generous sharing of his expertise. I did not end up needing their service but now I know who to call if I do. read more

I think this is my first Yelp review but this co was that great. I was not even an existing client (will be tho). My current co could not come because they were too busy. Notwithstanding that my system has been beeping for months, and all they do is charge me and unplug it and don't bother to find out why!!! Sean came out within the half hour, restored water, and was able to figure out that there might be a leak! Weeks recommended a leak detection co and gave me options! read more

We had a problem with our well system. Accurately diagnosed as faulty pressure tank. Tank was only a few weeks out of a 5 year warranty. Weeks honored the warranty and spared us a huge cost. Labor costs were very fair. Very honorable company. read more

The team is knowledgeable and responsive. We feel really lucky to have Ken consistently servicing our complex water filtration system and have learned a lot about what we can do in between services to maintain our system. Can't recommend enough! read more

Came out same day to fix a water pressure issue. Very reasonably priced and responsive. Very happy with service and will use again.

Thanks so much to Nick, Brandon and their awesome team. The expertise, care, concern and friendly team was a pleasure to work with! Many thanks for a successful adventure! Sue R - Santa Rosa, CA read more

Lisa went above and beyond to assist me with information regarding the well on my new home. She dug through archived job notes and invoicing to get me the information for the equipment and setup. I'm very appreciative of her "above and beyond" approach to things. I'll also note that the well, pump, tank, and other equipment was installed 6 years ago on this property and it's in excellent working condition and appears to have never had a problem. I would absolutely recommend working with the Weeks team. read more

Answer the phone 24 seven, get back to you promptly. Explain everything, have you sign any documents before they do the work. Problem solved for hot water wells. Work with another company to have them clean your pump and possibly use again. Anyway well worth the value, I love having water working, thank you Weeks read more

Bought a house with a well a while back. Not gonna' lie, I felt a little exposed. Is it reliable? What if something goes wrong? But, with the team from Weeks on speed dial, I'm not worried at all. Here's my history... 1) A few years in, no water. None. Weeks was there same morning. They found some ants had built a fuzzy nest in between the metal contacts of the switch, keeping it from making a connection. Fixed it in minutes. Water! Pros. 2) A few more years in, the pressure tank started having issues. Weeks came out within hours, diagnosed the bladder problem, installed a new tank (a smaller one, as the original one was enormous) and we had water same day. The bill was super reasonable. Score. 3) This morning, intermittent water left me soaped up in the shower and nothing to rinse with. Awesome. Weeks was there in the afternoon. The same "ant switch" was now toast. They replaced it on the spot. The guys were super professional and able. Now I can soap...rinse...repeat. I'd never call anyone else to do well work. And I'll never hook-up to city water. These guys at Weeks are better than best. read more

I called Weeks very early on a Sunday morning since my water was coming out as only a drip. They had Henry out here in less than two hours. He diagnosed the problem quickly - a switch failure with the well equipment - and had it replaced in no time. I could not have been more pleased with their emergency response, customer service, speed at diagnosis, and quality of repair. Will definitely use them again (but hope I don't have to). Great work Weeks! read more

This is a superbly run business with expertise. Family owned for over 100 years, they are knowledgable, thorough and excellent both with service and front office. Definitely the best in the area. read more

A new well was drilled on the property. The work was done quickly and efficiently, but the aftermath was awful. Piles of cuttings, gravel, tools and trash were strewn about. When I mentioned it to a crew member, he said "that would be extra work." They moved things around in the yard without discussing it with me, only moving them back (and not as they had been placed) after I asked. It will take many hours of work to restore the area as it was prior to the work. The damage to the native grass meadow will take years to recover. read more

We used Weeks to replace a well pump and pressure tank for our lawn irrigation system. I initially reached out to a couple of other companies nearer to us (we are in Hayward), but the first one simply wouldn't take the job as they were overbooked, and the second quoted a fortune to do it. Then I called the Alameda County Water District and asked for recommendations, and they said Weeks was great. I called them and Weeks estimated the job at less than half the cost of the first company! Even including the cost of the time spent driving all the way to Hayward. Furthermore they were very responsive and helpful on the phone (the first company had taken weeks, and multiple requests, to prepare their estimate), and they were able to come out quickly. When Weeks arrived on the job site, we realized we didn't want a pressure tank as big as the one they had brought. We were fortunately able to get a different one, but it took a couple hours. To my relief Weeks wrote off the entire labor cost of that couple of hours! Very cool. The job itself was done well and quickly by Robert and Caleb. The final bill came back at less than the estimate (and way, way less than the other company's estimate). Very happy with the results and the professionalism of the company. read more

We had to have a new well and pump put in as two of our neighbors wells went dry and we were concerned. Brandon initially came out to evaluate our site and was totally professional. He patiently answered our questions and never tried to "sell" us. He also scheduled all the work that was done. From the time of the assessment of our land to the time the well was dug and the pump was installed, all the staff (Brandon, Nick and his staff with the well rig and everyone else) were courteous, informative, and clearly professional in every way. Brandon continued to work with us answering questions quickly and accommodating our schedule knowing they were swamped with work. This is a high integrity company that does excellent work! We would highly recommend them! read more

best drilling, pump, and water treatment company on the planet. honest, hard-working people who want to provide you with quality service. don't bother looking elsewhere; just call Weeks. read more

Very happy with Weeks! Our well pump had a crack and was squirting out water... Weeks came recommended by a local plumber and they did a great job. Fast, affordable, and great work . I Highly recommend them . read more

We are delveloping a 12 acre parcel in Sebastopol, Sonoma County and had Brandon at Weeks Drilling drill a 700 foot well. The company and he were professional, timely and curtious. Communication was quick and professional with messages replied to on the same day. Brandon had great experience and was dead on in estimating where we should drill, how much water per minute we would likely achieve etc. Before the work, I did obtain one other estimate and didn't peruse as it was higher in price. I am very pleased and wouldn't hesiatate to use them again if there is or was the need. Jamie Kutch, Kutch Wines read more

Weeks Drilling & Pump Company - Well Drilling Near Me - Sebastopol, California

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As everyone says, they are very competent and professional, from the estimator, who can discuss options and mechanics like an engineer, to the office staff who makes sure everyone stays in touch and the calendar is accurate. Even with everyone in northern Sonoma fighting for repairs after Wallbridge and Glass fires, they are cool and collected, taking care of business. read more

If you are looking for help with you water system look no more! Weeks has extremely friendly staff and incredibly knowledgeable technicians who can help you troubleshoot any issue that you may have!! The team over at Weeks is the only team I trust to work on my water system and you should too! read more

Came and fixed a persistent issue we'd had with our water tank float and well pump. Two other companies had come out and weren't able to fix it permanently. Weeks diagnosed the problem and were able to fix it very quickly. The bill came and it was totally reasonable. Great experience. Highly recommend them. read more

I have been a general building contractor in business for 37 years and I would put this company among the top in customer service. My well burned up, I called on a Tuesday and they were here on Thursday and completely finished the job in one day. Remarkable service and everyone I dealt with was 100% including Izzy, Rick and Matt. All were courteous, friendly and did exactly what was proposed with no BS. Very refreshing experience particularly in these economic times and when everyone claims to have too much work. I cant say enough good about this company. Cam Fraser Wine Country Builders, Inc. read more

Went there a few weeks ago for a part. We have a well and our landlords were out of the country and part of it began to malfunction. I had gone to several stores trying to find the part and ended up at Weeks. They were courteous and helpful and reminded me to turn off the electrical panel before replacing the part (I knew to do this but was glad they thought of safety!). read more

My personal experiences working with Weeks to maintain my well and water system have been worth noting. Their approach has always been to repair and maintain the system, rather than simply replace components and move on to the next paying gig. It's become all too rare that a business provide great service AND focus on saving you trouble and money, both in the near term and the long run. Their technicians are experts, and they have always taken the time to explain to me what needs to be done, and why. One example: When my system lost pressure at the tap I called to schedule its repair. The person who answered asked about my problem, and scheduled me several day out. I was hoping they could come sooner, because I had some friends coming to visit in three days. She sympathized and explained that they had several customers who were without water completely, and it was policy that they take priority, but they would do whatever they could if a cancellation occurred.. I really appreciated this unsolicited forthcoming and honesty. It is good to know as a customer that if I ever I am without water completely, i can count on them. If that wasn't enough, she went on to field several calls where she helped me try to diagnose and fix the problem on my own. Her advice and understanding of my system (both from my description and from their notes from previous work) were excellent, and it allowed me rule out any repair that i could have done easily myself. I was not charged for her time, and she was always glad to help. Had it been something relatively simple, they would not have made a dime. Who does that anymore? The next afternoon (a Friday), the same person called to tell me that a technician who had completed a job early was nearby and that he could be at my home in 20 minutes. It took him 5 minutes to find the problem and call for parts. While he was waiting for the parts to arrive (late on a Friday afternoon), he did some inspection, maintenance, and repair on the whole system. At each step he explained to me what he was doing and why, made recommendations, and showed me how to do it myself (most businesses would have charged me whether he did anything or not). I found myself apologizing for asking so many questions and hovering over his shoulder as he worked. He told me that it was my system and he appreciated that i wanted to know how to maintain it, because he had plenty of other people who needed his help. So, yeah - 5 stars for these folks. Hands down. read more

Incredible experience with Izzy last night and Kevin this morning. Called emergency line cause our well was not priming after the "Great Blackout of 2019". He queued us for the next morning and Kevin had water but 915am! Yahoo! Thank you Weeks. read more

Weeks has helped my family manage our well and water usage for over 25 years. Their service, expertise and guidance is invaluable. From well drill to water maintenance to water capture and drought mitigation, Weeks is my family's go to water-gurus. They are well priced, have unbeatable service and are longtime members and contributors to our community. read more

I don't think I wrote a review when Weeks put in a well for me in the early 2000's, but I wanted to say how helpful they've been following major fire damage last summer (Ranch Fire) when the well-head was essentially destroyed. Very helpful! Regarding the original work, the well is up at 3000', with somewhat challenging access. They got the rig in, and the crew was great. They hit water at 100' and drilled to 120'. I stuck around for the whole operation, and they explained what was going on as they worked. There was some mud created as they drilled, but that was put off to the side, and the casing, seal, etc., were all done well. During the fire, Cal Fire trucks and dozers were operating immediately (!) next to the well - as evidenced by the tread and track marks and the fact that the gravel was pushed all around - but the water is still running clear! Bottom line is that I can certainly recommend Weeks! Chris read more

Always expensive. Charge hourly rate for even part of hour. Charge travel time unreasonably for those close by. Service people nice but not knowledgeable of entire systems so they charge more for one job read more

Really impressed by their care and quality of work! I had a medium scale RO system installed and they were quick, thorough and courteous. Worth every penny. read more

They over charged me on every screw, nut, bolt etc. Then would not service their equipment. Installation is shoddy compared to their competitors. Purely in it for the money. Go elsewhere. read more