I booked a one hour couples Swedish massage with the hot stones for my mom and I on our weekend…read moretogether. The space was very clean and calm, other than some people walking by our room and talking - since we had a curtain door, there obviously wasn't sound proof which was fine because it was still really quiet and calming. We had Lulu and Sachi as our masseuses who worked at good pace and pressure. Usually I feel dizzy or sore from the massages but they did everything just right. I would definitely come back!

I've been a loyal customer for years and have always appreciated the quality of service, which…read moremakes this experience even more disappointing. I left a message around 4:38 PM today, requesting a 7:00 PM massage appointment with a specific therapist. I received a callback at 4:41 PM confirming both the appointment and therapist availability. However, at 6:30 PM, I received another call saying they had "just received" my message and asking if I still wanted to book. When I explained that the appointment had already been confirmed earlier, I was then told that the therapist had been booked for another client about 10 minutes prior and asked if I wanted to move my massage to 8:00 PM instead. My answer was no. Situations like this are the easiest way to lose long-time customers. Confirming an appointment and then failing to honor it less than an hour before scheduled time reflects poor customer service and poor coordination. While I have enjoyed coming here over the years, there are many other places offering the same service with far better professionalism and reliability.

Popular, professional, amazing massage place. Sometimes they get booked so make sure to call ahead…read more I am a regular and love it here.

I really wanted to give this place a good rating. The massage itself was decent for a…read morebudget-friendly massage parlor, but the experience afterward completely changed my opinion. Before I could even get dressed, I was repeatedly asked how much I was going to tip and was told the tip had to be paid in cash. I had actually planned on leaving a generous tip, but being pressured and demanded to tip immediately changed that. Oh, and let's not forget that they also require you to pay for the massage upfront before the service even begins. When I questioned why I was being pressured over a tip, the employee tried to block the door and insisted that every customer is required to tip. Tipping should be voluntary, and situations like this make the overall experience very uncomfortable. Tipping culture is getting completely out of control, especially at some of these massage parlors.

The massage Therapist appeared to be psychic because she knew exactly where to apply extra…read morepressure. Facialist was very kind, gave great explanation and diligent in applying just the right serums.

Great massage therapist!! She adjusted pressure well and helped got rid of my knots and pain. I…read morelove how she would go back to problems area to work it out. Would highly recommend. Better if you bring cash for tips!

Thank you Tina! Got…read morein last minute! Everyone was very welcoming. I came in for a 60 minute deep tissue and Tina knew all of the spots that caused me a lot of pain. The technique she uses also one of my favs. It's a mix of deep tissue plus a little lymphatic. Prices are good for the value! I'll be back!

Just came back from a long car ride over the weekend and my back and legs were killing me. There…read morewas a Groupon for paradise spa and I have 0 regrets choosing this place. Rooms were nice and clean and neat. I got a nice lady named nana and let me warn you... when they say deep tissue she isn't messing around. She unknotted and smoothened out every muscle that was hurting. Mind you that I'm 6'3 and 230lbs She had great hospitality and definitely took care of me, I will be coming back again as I can't find any other spot as good. Thanks nana!

I visited on a Saturday evening and got a one-hour deep tissue massage. The massage room was…read moresimple, clean and inviting with comfortable temperature and graceful piano melodies playing softly in the background during my session. I received excellent firm pressure from my masseuse as she did a thorough job working on the typical areas (back, shoulders, arms, calves), as well as my hamstrings, head, and a little bit of my feet. The use of her forearms and elbows was effective, and she even found and focused on the knots in my back. Service involved minimal communication, with limited english spoken, both at the front desk and during my treatment. I paid beforehand with a credit card, which included a $2 fee, and tipped in cash afterward. A pretty straightforward process. Parking in the Milpitas Square plaza was a pain. If you have an appointment on a weekend, I recommend coming early and giving yourself enough time to secure a spot.

I have been here .many times before. It used to be fine. But today I just saw new staff, the…read moreplace was smelling at bit. I ignored the signs and then the massage was bad. (Rough hard, not focusing on all areas; to a point where I was in more pain when I walked out). Done with this. Not going there unless it is one of the known previous staff. I don't trust new people to know what they are doing.

Still one of my favorite places to get a full body massage with cupping. I've been coming here…read moresince they first opened their second location. I appreciate the fact that they had such nice service.

Despite mixed reviews, I made an appointment for a prenatal massage. At check in, it seemed like…read morestaff were unaware of my appointment. My concerns were legitimate when my masseuse walked in to the massage room, and when I asked her for more cushions and/or pillows (the massage bed is as stiff as a board and there is no pillow, only the cushion they use for face down massages), she told me I would start off face down first. I told her I was pregnant, and she confirmed that she did not know. By this point, I was still cautiously giving them a try, but this was making me a little weary. The massage was lackluster... it was more of a generalized light rubbing with some parts feeling like a soft touch. I asked for more pressure, but didn't get it. I thought the pressure was a concern because of pregnancy, but when she continued on to massage my calves and feet (usually off limits when pregnant due to pressure points that are believed to induce labor), that's when I figured maybe it can all be chalked up to not having much experience. I don't think I'll be back, unfortunately.

I hadn't had a massage in what felt like forever, and my first visit to this location did not…read moredisappoint. I called around 1:37 PM on a Friday hoping to book a couples massage for later that day, but they were fully booked. Fortunately, they had two openings available which was 2:15 PM and 6:00 PM. My partner encouraged me to go without him, so I took the 2:15 PM appointment. Upon arrival, I was warmly greeted by the receptionist, Josalyn (or Jocelyn... sorry if I misspelled your name!). Very pleasant on the phone and in-person. She had me fill out a form detailing the type of massage I wanted, pressure preference, areas of focus, and any add-ons I was interested in. I chose the 60-minute deep tissue massage with extra attention to my back, neck, and shoulders. My massage therapist, Gib, was absolutely amazing. Bless her hands because she really got to work on all the tension and knots in my upper back that I didn't even realize I had. There were even moments when we both laughed because the relief felt so good I'd let out an involuntary grunt. It was intense in the best possible way. The hour flew by, and I honestly wished I had booked a 90-minute or even 2-hour session. Now I know I'll need to plan ahead next time. Safe to say, I'll definitely be back, and hopefully next time my partner can experience it with me as well.

This is a great place for a massage though I wish they would change the headrests! The opening for…read moreyour face is very small and after 20 minutes or so I have a hard time breathing easily. Once I got a small bruise on my face after a 90-minute massage so I stick with the 30 to 60 minute massages now. I've seen several people here and had deep tissue, Swedish, Thai aroma, and head, neck and shoulder massages. Most of the time I've had a great massage but some have left me with pulled or sore muscles so I tend to stick with several people. Overall, I really like Darwan, Penny and Grace because they check in with you and communicate well. Siri and Lisa are good though once Lisa caused a pulled muscle in my back because she twisted it a little hard in one direction. She seemed to neglect parts of my body and over focus on other areas. I don't see her anymore because sometimes her nails were too long and they had an annoying unpleasant sensation which was very distracting. Siri has mostly been good. I think you need to find which massage and therapist work best for your body and needs. Parking is good and the receptionist is really nice and knowledgeable about the different types of massage. They offer hot tea, water, and a special Thai tea they make which is very good. If they could change the headrests I'd book longer massages.

I have been coming to Tranquility Day Spa semi regularly for three years and I believe the value…read morefor the service her is unmatched. First the staff are warm, professional, and helpful every time I come in. I have used their services for foot massage, back massage, and my favorite, the massage where they walk on the back. I have a background in kinesiology and it is clear that the massage therapists are very knowledgeable in the musculoskeletal system and are very skilled in their techniques. Each time I come in, they focus on any request I have, for example my forearm was tight from my sport, and they were able to work on exactly what I needed. I left feeling so much more relaxed and comfortable. The atmosphere is always calm, including other patrons. Highly recommend!

tl;dr Great value for money! Not a fancy place at all, but you get a strong massage for at very…read moreaffordable prices. They accept both cash and card, no discount if you pay cash though. Both my husband and I got 90 minute massages - he got the hot stone and I got the deep tissue, each for $105. I haven't had a deep tissue massage before so I wasn't sure how it would be vs. a "normal" or Swedish massage. The masseuse started and asked if the initial pressure was fine, which it was. Over the course of the massage though, it ended up being a lot on certain areas so I did ask for the pressure to be reduced, which she did. For 2-3 days after, I still felt soreness all over my body, but it felt good when I wasn't putting pressure on my shoulders with a backback or something. Next time I'll try the Swedish since their prices and strength are so good!

Unfortunately, the service did not match that first impression…read more The massage lacked proper pressure and technique, and there was very little communication during the session. I tried to stay open-minded because I understand every therapist has a different style, but the overall experience felt awkward and not very professional. Instead of feeling relaxed, I found myself feeling uncomfortable and counting down the time. The most uncomfortable part happened after the service when I was asked directly how much tip I was going to give. I personally don't mind tipping for good service, but being asked in that way felt very pressured and took away from the experience. However, based on this visit, I left feeling disappointed and uneasy rather than relaxed. I always try to support local businesses and usually prefer giving second chances, but unfortunately this was not a positive experience for me, and I would not return. Unfortunately, the service did not match that first impression. The massage lacked proper pressure and technique, and there was very little communication during the session. I tried to stay open-minded because I understand every therapist has a different style, but the overall experience felt awkward and not very professional. Instead of feeling relaxed, I found myself feeling uncomfortable and counting down the time. The most uncomfortable part happened after the service when I was asked directly how much tip I was going to give. I personally don't mind tipping for good service, but being asked in that way felt very pressured and took away from the experience. However, based on this visit, I left feeling disappointed and uneasy rather than relaxed. I always try to support local businesses and usually prefer giving second chances, but unfortunately this was not a positive experience for me, and I would not return.

I went on Saturday 7/12/ 25 I should've listened to the reviews of one stars, even though it has…read morebeen about 10 years ago, that these customers wrote their review. My leg was aching so they massaged my right, which was the only one that needed a massage, I admit that the pain went away, however I ended up with bruises. I had mentioned that I cannot handle deep massages and I I told the lady how I wanted it massaged because some times the massage was OK depending on her technique I guess, but anyways I left with bruises. Lastly, I understand that going to spa services that you have to tip but she pretty much asked me for the tip, which I don't feel is very professional or staff etiquette and it's unfortunate that they charge $2 if you pay with a debit card. I still tipped the woman. I'm surprised they are still in business.

I came here for a full body massage and brought my daughter with me, who had a foot massage -- she…read moreactually fell asleep, which says a lot. The towels smelled clean and the place seemed okay overall. However, I do feel the massage could have focused more on my tension areas I wish I had spoken up more about that. What really made my experience negative was the situation with the tip. I left a $20 tip, and the owner approached me saying there were three people and that I should tip more. That made me very uncomfortable. Tipping should be optional and based on the customer's experience, not something you are pressured into. If I had loved the massage, I would have gladly tipped more on my own. But being asked for more like that completely ruined it for me, and I will not be returning. Just a heads-up for others: be prepared to be asked for a higher tip, and the environment did not feel very family-friendly, with women wearing very short dresses.

Again, got my massage with Lily. I brought my own massage oil and she was flexible enough to use…read morewhat I had! I feel much better after her deep tissue massage, knowing where to press harder and where to be more tender. Tysm!!