Direct Drainage is a wonderful company! They walked us through the Suffolk County Septic grant…read moreprogram & did an incredible installation job of our new septic system. We highly recommend this company!

I can only give 4 stars today as I didn't have major work done, but, they were very attentive and…read moremy appointment time was 3 days after I had called, two guys came in and found my septic system caps. They definitely knew what they were doing and very friendly. Explained everything they were doing and what should be done in the future.

Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

This guy from Cesspool Pros came with a small front loader to work on the property NEXT DOOR on…read moreJuly 13th and he drove it into my fence and broke it. He was getting ready to leave when I found the damage and I confronted him. First he claimed it wasn't him which was a complete lie and then he said he was going to come back with wood and screws to fix it which was another lie because he completely blew me off. I spoke with the owner of the property who said he'll make it right but I really should have called the police because Cesspool Pros have vandalized my property and took off. The only reason I didn't call the cops was because I didn't want to make any issues for the owner who is a nice guy. Use Cesspool Pros and this could be you next time.

No labeling you as a scam artist was 100% true. You did not quote me for a new system bc mine was…read moreoutdated. You inaccurately put a camera into my line and You told me I had a break in that line going out to my cesspool. You even pointed to where the "break" was.(which was about 15 off of where the line actually was btw). How do I know that? After you left I dug it up myself and there was no break at all. Turns out my cesspool was full and just needed to be pumped. I asked for my down payment on the "much needed" new system to be refunded and you actually had the nerve to deduct the cost of the camera going into my line showing the break that wasn't there 15 feet away from where the actual line is!!!! And I was recommended thru a close friend of yours and had met you personally a bunch of times. So if you treat me this way I can imagine what you are doing to other people. Stay sick brother.

This service professionally and accurately assessed my basement ceiling, which was coming from the…read morecracked pipe in the laundry room on the main floor. The cracked pipe was due to defective workmanship from the original construction of this 4 year old condo. South Shore arrived promptly, put in the newly cut pipe and was reasonably prices. I would use them without hesitation. Very impressed.

Josh was so amazing- came on time and analyzed the situation with the clogged toilet and quickly…read morefixed the problem. They were priced fairly and were so very helpful! Will call them again to install my back bathroom tub faucets soon! Highly recommend

Professional, timely response. Great communication. Good follow up. A little pricey but what isn't…read morethese days? Fair price for sewer cleaning and scoping

We had to have our cesspools replaced this past August and my husband found Zoom Drain & Cesspool…read moreas a recommended vendor for suffolk county. They came in and gave fair pricing and did great work. We were really happy with them!

Not reliable. He came with his son and installed a toilet. That went fine, no issues. Prior to…read moreappt, i requested he also fix a broken gasket and sent pics of it. The day of install, he didn't have time. I was frustrated but scheduled an appt the following week. Unfortunately i had to reschedule due to coming down with the flu. It's been almost 2 months and I've tried to reschedule, repeatedly, but continually get blown off. He says that he can do it this Saturday and on Friday when I am trying to firm up a time, I either get ignored or he says his son will call. I never get that call. On the hunt for a new plumber.

Frank was prompt, professional, fast, affordable and does excellent work! If you need a plumber JR…read morePlumbing is a pro.

I just have to say from the phone conversation with Melissa I knew we were in good hands I was very…read morestressed she was extremely patient and empathetic and an angel . The guy that came was really an all around nice guy and was extremely good at his job he located our drywell within n seconds cleaned out . He went out of his way to check our main cesspool as we asked him . I have to say in these times , you rarely get good honest caring and knowledgeable workers so if you need a cesspool company do not hesitate and their pricing is way below other companies! Thank you for helping alleviate our stress that day and God Bless Melissa and staff

Where is the option to zero stars for this company. I've used this company a few times and all the…read moretimes they would come. They never wanted to empty out my septic tank only my cesspool. 10 years in and I'm living in a horrific catastrophe with back up septic tank. Let alone they had to drain out the piping that runs through the mainline. When they dismantled the candy cane gooseneck, they never fastened it and screwed it back in correctly. Due to the recent rainstorm, we just had this week caused a lot of rocks and dirt into my line. Had to call another company that had to fix the mistake. I will never use this company again and I will make sure to continue on with the recommendation that the new company suggested in "emptying out my septic tank every one to two years".

We had Quogue Plumbing come in and run a line from our new linear fireplace to the exterior of the…read morehouse where our new propane tank is to be installed. We also had an emergency cutoff switch installed. The young man who performed the work was on time, extremely professional, did a quality job, and answered all our questions. We were thoroughly happy with the work and would recommend Quogue Plumbing without reservation. David Jaffe Eastport

They have saved my life twice! Came on a Sunday when my…read morepipes froze! Brought big commercial heaters. Worked tirelessly to find the frozen spot. And I used a different plumber last year to fix a drip in the shower set. Well, the guy fixed the drip but then there was no pressure. I had to turn the hot on full and hardly anything came out. So I couldn't get a good shower. I called the guy back. He came but. Said I had to open the wall and put a new set. WTF!?!? From fixing a washer to tearing up a wall??? Well, I called Quogue Plumbing to save me again. Bruce came by, took off the handle, looked inside and took out the broken washer that the other plumber didn't take out!!! He saved my wall. Saved me from getting a new faucet set (I love my old set). And saved me $$$. Bruce is old school, salt of the earth, honest. I never write reviews this long. Ever! That's how much I them!