Good thing the landlord is the one who has to pay the bills, because if it was me, we'd be in small claims court.
Had them come out for a clogged toilet and leaking sink - toilet would not unclog despite literally hours of plunging. When they finally arrived, they tried to snake the toilet and stated they couldn't get the snake all the way through....they had to remove the bowl from the floor to direct access the drain pipe....they still could not locate the cause of the clog or the problem of it not flushing. Also had them assess the reason for the toilet constantly "refilling" on it's own randomly, which causes scalding hot water in the shower if that happens when in the shower.
They claim to have fixed the clogged toilet, adjusted the float valve, and assessed the problem with the sink - stated that needed substantial work and would have their boss speak to the landlord about replacing the faucet altogether.
A day later the sink was still leaking even after they "made temporary adjustments", the toilet was still randomly refilling and not flushing properly now. Notified them, they came back, "replaced float valve" but that also did not resolve the problem as the toilet still refills the same way it did before.
Also noticed there was a leak coming from underneath one of the bedroom walls which butts up against the bathroom, after further investigation, I found that there was a significant leak from underneath the bathroom sink - the same sink that when the plumbers came back the second day and made "adjustments". Everything under the sink was soaking wet. I happened to notice that they had changed some hoses previously, which was the "temporary adjustments".
At this point, notified the landlord directly again and told him of these issues, he had same plumbers come back again. Landlord was also mad about toilet issue, stating we're already $700.00 into this toilet problem. *not my problem he hired shotty contractors. My advice, hire a handyman whose licensed and insured before hiring this "business". 3 visits later and toilet still isn't fixed, sink was still leaking after they replaced the faucets (I found that they hadn't tightened up one of the connectors, hence it was leaking whenever the sink was being ran. I tightened it by hand and it no longer leaks. read more