I had new windows and a door wall installed on Friday. By Monday, I discovered that the brand-new…read moreexterior door wall would not lock properly. When I called for service, I was initially offered an appointment in early August. After I objected, I was offered July 23. Only after I asked to speak with a supervisor and repeatedly emphasized that this was a three-day-old installation involving an exterior door that could not be secured did they arrange for someone to come the next day. The windows were also left with noticeable smudges, grime, and adhesive residue that I had to clean myself. I also received no useful walkthrough on how to remove the sliding sash for exterior cleaning. I appreciate that they eventually scheduled a next-day visit, but I should not have had to push multiple times for a basic security problem on a brand-new installation to be treated urgently. At this point, my overall experience is about 6/10, pending whether the service visit actually resolves the problem. Update: Wallside sent someone out next day to address all my issues. I've changed my rating to 5/5. Thank you.

: We are writing regarding what we strongly believe are bad business practices that take advantage…read moreof consumers. Our main issue of contention is the lack of return communication once the money was received, not advising us of what Wallside Windows deemed faulty construction, and thus placing us in a position of losing a large sum of money or potentially having an inferior window installed, which could cause future structural damage to our home. Let's start with the "Poor Construction Waiver" you sent us, after the fact, which makes us give up all recourse for any type of window failure. Why was this waiver necessary when your salesman AND "Measure Man" both personally saw the area and took photographs? At no point did you let us know there may be an issue, not even when you asked for additional photos. You didn't explain that there were concerns with the existing construction or that a waiver might be required, EVER. Based on your appointment at our home, shouldn't you have been able to identify and clearly explain any concerns before moving the project forward? On Wallside's website, it clearly states salespeople are trained. Instead, after receiving Wallside's opinion, we were informed that we had only two options: sign the "Poor Construction Waiver," which would give up all recourse if anything fails with that window, or lose all our loan funds. We were not afforded a reasonable opportunity to explore alternative resolutions before being compelled to sign the waiver. To independently evaluate your concerns, we asked our contractor to inspect the area in question. The owner of the company disagrees with your assessment and has stated that, if all the windows, including this one, are installed properly, the existing construction should not pose any issues. At this point, it should be clear that we are far from satisfied customers, particularly since this is the largest and most expensive window included in our purchase. The manner in which this situation has been handled raises serious concerns regarding your company's professionalism, transparency, and business practices. As a result, we intend to bring this matter to the attention of the appropriate departments within the State of Michigan, as well as the Better Business Bureau.

From my initial phone call to the final inspection, everyone was gracious and helpful. They provide…read morequality work without exorbitant prices as many other companies are known to do. Plus, they make financing quick and easy. We now have a beautiful new roof and new gutters. The crew(s) that came to do the work were friendly, respectful and efficient. My entire roof job was completed in less than a day...and it included a partial tear off! I would recommend Integrity to anyone looking for an honest, professional company. They truly live up to their name...INTEGRITY!!

Brandon and his crew worked very hard today to give us a new roof. Everything was cleaned up nice…read moreand the roof looks great. Mary F

This is a great company to work with from start to finish. Every visit was on time and efficient…read more Tim helped us determine the best options for replacing our windows and the installation team was awesome. They exceeded our expectations in workmanship, detail and cleanup. We could not be happier with the results.

I highly recommend Tim and the crew at Windows Replacement Unlimited out of Jackson. Tim provided a…read morereasonable price and great warranted product to replace 15 windows. The large corporations wanted much more money and pushed us to sign a contract that day. Tim let the product, warranty, and price sell itself, no pressure! The windows came in earlier than expected and communication was great in setting up the install dates. Zachary and his crew did a great job installing the windows and left no mess! They removed and replaced all window treatments without any issues. Thanks guys!

I had Guardian install a new roof on my previous home in 2003. They did a good job. I moved to a…read moredifferent home and had them install a new roof in 2014. The job took a long time to complete. The first rain I had water pouring in through a bathroom vent. Luckily it did not rain for long. The roof vent was installed backwards and was funneling water. I had them come out and fix the issue. The next rain I had water dripping on my furnace, they did not replace the flashing around the chimney and had just slapped a gob of roofing cement. I called them and got no response. I had another roofing company come out and do the repair at my expense. Now in 2023 I am having siding done. The workers found that Guardian did not put down a proper starter row and flashing in a valley. This caused major damage to soffit, fascia and roof deck. Rotten wood in a number of spots. Now I have expense of major repairs and another new roof. I would NOT recommend Guardian. I have learned that they have a new name, Quality Roofing. Same location, but not sure if same owners. Guardian roofing was Jeff Brown. Now Quality Roofing has a CFO named Emily Brown.

We used Guardian Roofing in the past, and they came out promptly and replaced some shingles torn…read moreoff by high winds. I was impressed by their professionalism and decided we'd probably use them for a full roof replacement, which we expect to need in the next few years. A couple of days ago we lost some more shingles in a windstorm. I called them and they told me they'd be out the next day. I stayed home, but their promised arrival time came and went and they never arrived or called to say they they couldn't make it. I initially posted a lower-rated review based on their no-show above, but they followed up with me on Sunday and explained they had been totally swamped by the wind storm damage in the area. They offered to come out that day, and I accepted their offer. They arrived promptly and replaced the missing shingles, as well as nailing down some others that had begun flapping during the storm.

They do excellent work. Fixed shingles after windstorm and they are professional, courteous, and…read moreget the job done! Thank you!

I cannot say enough as to how great Salinas Roofing is as a company. They responded quickly, and…read moredid a fantastic job on the repairs my roof required. I would use these guys in a heartbeat if I needed something else.

Highly recommend!! I compared many quotes for my windows and so glad I picked Clarkston. They gave…read moreme the most reasonable price. Also zero sells pressure like other companies. The windows were beautifully done. I replaced all my windows 40+ for the house and the team was super clean and efficient. They did a very thorough job while being super friendly and professional. Everyone who saw the windows said they are beautiful. Ended up recommending the team to my neighbor who also replaced their windows through them. They even offer lifetime warranty!

I'm very pleased with the window installation from start to finish. The team delivered quality work…read moreat a fair price, and the windows themselves are excellent--both in performance and appearance. The installers worked efficiently and clearly communicated with each other, which made the process smooth and well-coordinated. Every window operates perfectly and looks fantastic. I highly recommend this company for their workmanship, value, and professionalism.