I always thought filing tax can be a hassle and such a headache until i was referred to Traci, last…read moreyear. She made the whole process painless! She has answers to all my questions and she'll get back to you asap! Will def call her back in a year!! Thank you, Traci!!!

Traci!! Is the bomb ! Service is excellent. Communication skills are over the top. She had great…read morecustomer service and I been going to her for over 8 years. She's so friendly and gets things done fast.

Rewriting my review now that I have had the move-in, resident, and move-out experience with E&H! I…read morelived in one of their properties for about four years. First, the viewing was self-guided. You get a key from a lockbox and let yourself in. It can be nice to have a guided tour to show you where building amenities are, but this worked too. I applied for the unit the same day. I was third in line as an applicant, to my dismay. However, the two applicants ahead of me somehow disqualified. Either their income didn't check out or they didn't bring the deposit check within 24 hours as required. Either way, I felt very lucky to have come up in the line, because that was a great condo. Moving in was stressful from what I recall because you don't get your lease until the day you move in. Most places give you keys before that. So in my mind, I worried they would take it out from under me while all my boxes were downstairs in a moving truck. I would argue for changing that procedure. That said, now that I have had more experience with them, they are a professional company with clear procedures, so I would tell other tenants who worry like I do, not to stress so much about that. During my tenancy, I tried to minimize the maintenance I requested because I didn't want to give reason to raise my rent by increasing costs, and also because it's a pain to have maintenance crews. The previous maintenance coordinator was a nightmare and I was relieved she left because she communicated so terribly. But then came Carlos, who is amazing. Carlos will have a work order in your email and a technician calling to schedule before you can even think about when you're available. He is friendly and professional. When I needed maintenance, E&H sent maintenance. There was no humming and hawing over whether it was necessary, whether I should cover it myself; they just dealt with it. During my tenancy, they replaced a water heater and a toilet without hesitation. This could be in part related to the specific property owner for my condo, maybe he was less cheap about things, who knows. But I do know that if something broke, they fixed it, and I have no complaints there. My property supervisor was Lorenzo. Outside of the start and end of my tenancy, I had very little interaction with him. He is very direct; you won't find him small talking or sharing personal details. Nonetheless, he is professional, experienced, and by the book. If you want to know how your tenancy will go, read your lease; they follow it to the letter. Lorenzo helped make my move-out easier than he had to. I am appreciative of him as a property supervisor. You don't always know how things will go when a company has your deposit money. I wish I could tell my past self not to worry so much and that it was okay to trust what was being said to me. The other office staff are hit and miss. Some are helpful and responsive. Some will ignore three emails in a row and just never acknowledge you. Communication could be much better, which is why this review is four stars instead of five. I wish they were proactive instead of reactive. I think E&H counts on their property supervisors to do too much, which results in office staff who don't have many answers and property supervisors who are stretched too thin. I had to return my keys on a Sunday, so I was told to drop them in the mailbox. Unfortunately, the mailbox was jammed so I couldn't. I was leaving town the next morning, so there was no option but to leave them inside the apartment. I worried I would be charged a fee for this, but I was not. It did stress me out immensely though. The payment portal is convenient, although there is a small transaction fee each month paid by the tenant. I like that you can view your entire account ledger in the portal. All documents are also stored there. My deposit was returned in full, including my pet deposit, via check, mailed 19 days after I vacated, within the CA legal limits. No deductions were made. It was important to me to get a full refund, so I cleaned that condo to within an inch of its life. I have no idea what the standard is, but I left it cleaner than I found it for sure, with the exception of the carpet, which had normal wear and tear after so many years of use. I filled all the holes in the walls that I had made, and I painted over the spackle with a paint match even though painting was not asked of me. I scrubbed the cabinets and drawers inside and out. I made myself sick with cleaning fumes. In any case, I got all my money back, so it was worth it. Again, I will say that E&H is by the book. They tell you what to expect. Read the qualifications for tenants before you pay your application fee. Use the move-out checklist they send you when you vacate. Communicate in writing. That way, you won't have surprises later.

Do not waste your time trying to book tours with this company. They have poor communication skills…read moreand lack customer service skills as well. On multiple occasions my husband and I have tried booking tours with them only to have our messages ignored. They're only receiving one star because yelp makes me give them something. Update: While I appreciate your response that doesn't change the fact that multiple messages to your staff went unanswered. Multiple members of your staff failed to respond to messages about setting up tours to the point where the property became unavailable. During the most recent incident when we asked a member of your staff why they never returned our messages they said "I don't know what to tell you " when it was him specifically who failed to respond to the messages sent by my husband. Happy to discuss this further with you if you provide contact information.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

I wish I could give Beatrix and the Whipple Group 10 out of 5 stars. The entire team is…read moreexceptionally professional and deeply knowledgeable about the real estate market. Beatrix, in particular, was a lifesaver as we navigated the transition from our condo to our first home after our son was born. She helped us find the perfect house within the exact timeframe we needed, meeting every requirement we asked for. She then guided us through an extremely challenging condo market and ensured we were still able to maintain our home equity despite difficult selling conditions. Most importantly, throughout the entire process, Beatrix was a dedicated support and confidant. She made what could have been an overwhelming and stressful experience so much more manageable. We always felt truly heard, supported, and informed. She never missed a response, no matter the time, and was always available, even on nights and weekends. When I say she works overtime, it is truly an understatement. The videos Beatrix provided and her weekly market updates were incredibly helpful. She took the time to explain market trends and compare our property to others so we could make confident, well-informed decisions while both buying and selling. Beatrix will forever be our realtor, and we will absolutely continue to rely on her expertise through every future real estate transition. We recommend her wholeheartedly to friends and family for her professionalism, dedication, and genuine character. If you are looking for a realtor who will truly treat you like family, Beatrix and the Whipple Group are it. We can't imagine navigating the past year of buying our new home and selling our beloved condo with anyone else.

We interviewed 3 realtors. We honestly were not looking forward to the hassles that come with…read moreselling a home. I found the Whipple group on Yelp. Called and made an appt. These reviews are all true! I chose Beatrix the minute I met her. So knowledgeable and fast! I loved her from the very second I met her! This lady is the real deal! Class act all the way! Highly recommend her! You will be leaving a positive review too! Sold our Lakewood home within 20 days and 35k over asking! She knows her stuff! She made it all look so easy! She isn't pushy, very open minded! Considerate to all! Her staff is excellent as well! She will be our realtor of choice always!

My one bedroom apartment has one bathroom. I called the above mentioned management company and…read morethey were able to send their Plumbing company over right away, which i very much appreciated. I was told someone from management would be coming and making it a priority. Wow It's 10 p.m.There has been no one to call me and no backup restroom. I waitedthe whole day without a working toilet. The Nationwide company did not give me a courtesy phone call. The plumber was unable to repair my toilet and my plumbing so I had no bathroom facilities with running water in the toilet. This management company has no accommodations for its residents This is a Senior Building. So what happens when or if more than one resident has similar issues??

Great classes. They really do prepare you for your exam. After, completing classes, I passed my…read moreexam, and now have officially joined NRE.

Working with Susy Smith and Laine Warthan throughout our four-month journey of selling our condo…read moreand buying our forever home was an incredible experience. From start to finish, they were knowledgeable, responsive, and genuinely had our best interests at heart. They always took the time to listen to our concerns, answered our questions quickly, and made sure we felt informed every step of the way. Whenever we needed guidance, they offered thoughtful strategies without ever making us feel pressured. They were also incredibly understanding and respectful of what we wanted and how we wanted to approach each decision. Buying and selling at the same time is stressful, but Susy and Laine made the entire process feel so much more manageable. Their professionalism, dedication, and hard work truly went above and beyond, and we couldn't be more grateful for everything they did for us. If you're looking for real estate agents who are knowledgeable, trustworthy, responsive, and genuinely care about their clients, we wholeheartedly recommend Susy Smith and Laine Warthan. We are so thankful we chose them and couldn't imagine going through this process with anyone else!

worked with Bushra to start looking into homes with my husband. she is super sweet and…read moreunderstanding. she's willing to help in anyway. i appreciate her kindness and patience with us, as it was our first time looking for a home!

Autumn and Cassidy were comprehensive and meticulous. Working with Cassidy was a breeze, she and…read moreAutumn offer the whole scope of work, from unit staging, managing repairs, and vast knowledge of the local real estate market. Communications were made easy through emails, which were timely and consistent. This is the second time working with Cassidy and Autumn, I highly recommend their services.

I can't thank Casidy and Autumn enough!! Love them! Not only were they professional and…read moreknowledgeable but they were such a joy to be around and spend time with. With they're expert help I was able to purchase my first home in Long Beach. Even when the process got arduous and it didn't seem like there was a place for me and my two big dogs, Cassidy and Autumn made me feel confident and secure that we were on the right path. They got me in touch w an amazing finance lady and held my hand every step of the way. Truly, they are quite the Tag Team. If you are looking to purchase or sell a home in the LONG BEACH area, I cannot recommend them enough.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

The best team ever!!! I Highly recommend Ramon's and Matt Sanchez real estate team!! They are…read moreamazing and they really take care of all their clients! Even after you purchased with them, they follow up and do all kind of events to keep in touch with clients! They make the process stress free!