We have used Universal Home Theater twice now, once when setting up our home, and again recently…read morewhen we moved into our apartment. Every time Virgil and Dan have shown up, they are in full professional mode, assessing the situation, making sure we have everything needed for a smooth setup. These last couple of visits have been in Covid-time, and they wore masks the whole time. I'm grateful for the couple of times when I couldn't figure something out with our system, and called Virgil, who cheerfully got me on the right path. I would use Universal again, and give this company my whole-hearted endorsement.

Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.

Mike, The TV Pro was on time, professional, and emphasized customer service and satisfaction. Mike…read moreat TV Pro has the knowledge and experience to help you with your Video and Audio needs. He's always helpful and makes the experience a breeze.

Mike was wonderful. He mounted our 65" TV and connected our other AV devices. There was a…read morepixilation issue which he troubleshooted on a return visit and was able to isolate the problem to Comcast. He was entertaining (certainly!), friendly and very responsive. We wholeheartedly endorse Mike for your AV needs.

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

I could not recommend Steve and his team more to help with your home theater needs. His service and…read moreexpertise were incredible and he even offered insightful consultation regarding which products to purchase to achieve my dream setup along with ideal placements for each product and connectivity tips. His pricing is beyond fair even without factoring in the immense value Steve brings to the table. I'd give them 6 stars if yelp let me!

We have worked with Steve twice now for brick and concrete tv mounting. He is always on time, fast,…read moreand professional. His communication is great as well!

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.

Champaign is so fortunate to have a store like this! Great products, great people and great…read moreservice. Staff is super friendly and knowledgeable. I highly recommend to anyone who appreciates quality!

I've been in the store a couple of times to look around and was impressed with how much product…read morethey have. Then just before Christmas decided I wanted to get some high quality hifi equipment and Geoff and Ryan spent almost a whole Saturday with me auditioning different set ups until I found something that way exceeded my expectations in performance. These guys really know what they are talking about and don't just sell you the most expensive stuff they have. In fact they helped me find a pair of speakers that eventually I traded in for something 3 times the cost. We are so lucky to have such a place in our area.

I originally went to the store to purchase a record cleaner and to view their vinyl selection…read more Found what I wanted as far as the record cleaner went, vinyl selection was not my tastes. I spoke to Jeff about getting back in to my old vinyl albums and needing something to clean them (some are more than 45 years old) and we started talking music. Through his help I have purchased a new Onkyo 7.2 receiver and a Rega Planar 2 turntable. Whether you are a novice, slightly experienced or an audiophile they can help you immensely. Prices will meet or beat the big box and you will get personalized service from someone who knows how to get the best sound in your environment. If you want or need help on your sound system I would say go here first.

If you're thinking of upgrading or getting your first system this is the place to go. For one,…read morethey price match the big box stores. That's a huge plus. This is where the comparison ends. I've done the box box experience at least twice. Each time the installed, they did a quick run through of the system and then they're gone. Return trips for questions or minor corrections were $99 minimum. My installer, Jess, after installing the system actually taught me how to use the system and then set up scenarios to test me on what I had retained. When he left, I knew how to use the system. I didn't have that with the big box stores. It may have cost a little more but wouldn't you want to know how to use what you purchased? My salesman , Jeff, did not try to push anything on me but showed me multiple options and costs.. This is the place to go!!!!

I recently replaced my video projector and a/v receiver. After about an hour of playing around…read morewith the set up instructions and unable to produce an image I decided to call in the experts. Bryan returned my call immediately and was at my home in a few hours. He is very knowledgable about home theater and in no time completed the installation. I recommend his services without reservation.

From the owner: Locally owned operated business ownerread more

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!