Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

They came by switched out a pump for a brand new one. Repiped everything. Installed a new pool…read moreheater. Knocked it out in a day. Came by another property and fixed a jacuzzi switch. Great service, fast and cool products are their store front. Go to for all things pool related. Thanks yall!

40 ago, we bought our home in Watsonville that included a pool. I knew nothing about pools so I…read morecalled Appi. Jon Roddick came out and solved our problem of maintenance. I soon learned from Jon and decided to take over the maintenance part. Now I am in my mid-70's and can't do the work. I called Jon Roddick at Appi who brought in his employee expert Alex Fletes who has been caring for my pool for two months. Folks, I am on well water and my pool has never looked better. Crystal clear all the time with weekly service. I heartily recommend Appi. Jon, Alex, and Appi, thank you for your skills and a heart for service to me.

the tech did the job competently but the temp sensor he installed doesn't seem to reflect the…read moreaccurate temp in the tub. When the display indicates 102, it feels closer to 97. I didn't prove this and just want to the crew to double-check the right part for the repair in the future.

After trying to reach several places, Justin was the only one who returned my call within the same…read moreday and we were texting/calling to schedule time for him to come next day and to share more details so that when he did arrive, he could quickly identify the issue and order the necessary part (pump) that was causing the hot tub not to stay turned on / tripping the electrical system. He also presented me with options to get the part expedited, so that I could have my hot tun running in time for our annual event. Highly recommend them if you are in the Watsonville / Salinas / Marina area.

I've had a great experience with Pool Pros. Their repair and maintenance service has been…read moreexcellent--they're fast, knowledgeable, and very experienced with Pentair equipment. Their pricing is fair, and one of the reasons I chose them is that they're one of the largest and most established pool companies in the area. I gave them 4 out of 5 stars because, while the weekly pool cleaning is good overall, I believe it still benefits from the homeowner occasionally checking in on the service to ensure everything is being maintained to expectations. Other than that, I've been very happy with their professionalism, responsiveness, and expertise. I would definitely recommend them for pool equipment repairs and maintenance.

Pool Pros responded quickly. I received a quote the same day and a technician completed the…read moreremoval of pool heater and replaced it with the same model, Raypak 406, on the next day. Very fair pricing as well.

I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Daniel came over and found that my main board was fried and many parts of the tub were rusted out…read more It's 28 years old. He showed me which retrofit parts to buy (Balboa) on Amazon and came back promptly to repair the tub. He had to do quite a bit of mods and it took him the better part of six hours. Everything's back to working well. Great work. Thank you.

Ronnie and team came to find leaks. They are super professional, quickly offered cost-effective…read moresolutions and left everything clean. Couldn't have been happier.

Resurfaced our pool and replaced the coping. Ronnie was very patient and walked us through all the…read moremajor decisions. Very friendly team, the best customer service, great quality work, and very courteous. Can't ask for better.

After my mother passed away my sister and I decided to stick with their services for the house…read morepool. They've always been super kind to my mom, timely, flexible if we missed a payment for whatever reason, and understanding if we need to reschedule. They take great care of the pool, and let us know of potential problems to take care of before they become an issue. Super appreciate them, and will continue to recommend them as well

Jorge is so amazing!! He gave us awesome pricing compared to quite a few other pool maintenance…read morebusinesses in our neighborhood, and within the general area. He was able to restore our pool and fixed all the machinery to keep it clean on the daily.

I got my spa moved, and power connections were done by certified electrician. But the spa didn't…read morework. I called Ben. He came and within 2 mins told me that connections are wrong. He fixed it in time and charges were very reasonable. Highly recommend Ben. Thanks.

he helped me figure out the issue with my previous heater and recommended a replacement that is…read moreboth more reliable than the previous guy but also at a much better rate.