I hired IronJax to install a railing for my home. The entire process was extremely easy and quick…read more The install itself took minutes! Highly recommend them to anyone looking for some ironwork done. Will definitely use again!

i didn't use this company for any services, but one of their employees driving a work truck was…read morevery aggressive and dangerous on the road and highway. company handled it good when we called to tell them. hopefully their work is better than their driving

Pure Power was recommended to me after the storm and our original company came out and did a shoddy…read morerepair and then ghosted us. We were left with no power for 4 days and a generator emitting CO. Aron was responsive , he listened to the series events, walked me through how to trouble shoot over the phone and advised what most likely occurred and how to rectify it. He assisted with getting my power back on and made suggestions for corrective action to our generator and placement of it. Aron was a lifesaver for our sanity. We will be dropping our original installation company and moving our business to Pure Power! They came highly recommended by family and I can see why! Thank you Aaron

I have been a satisfied customer of Pure Power Generators for many years, and until recently I had…read morenever had a single issue with your company or your service. My most recent experience has left me frustrated beyond belief. On July 28, we lost power at our facility. Our generator ran perfectly for approximately eight hours before shutting down unexpectedly. I called their office right away, and staff attempted to help me diagnose the problem over the phone, but we were unable to get the unit running again. Because we operate an animal shelter caring for more than 60 animals, this was an urgent situation. The earliest appointment available was 9:00 a.m. the following morning. Tyler arrived as scheduled and identified the problem. He initially believed the necessary part would have to be ordered with an uncertain lead time. I inquired if replacing the entire generator would be quicker and/or even necessary. He said there was no reason to replace it as it is repairable and replacing it would also take lead time to order a new unit. After realizing how critical the situation was for our animals, he checked and found the part at your office, retrieved it, and had us back online that same day. I sincerely appreciated his professionalism and his concern for the welfare of our animals. Before leaving, Tyler explained the following: - The unit requires two capacitors, and because they should always be replaced as a matched set, he would order two more. - The battery cables also need to be replaced. - Someone from the office would contact us to schedule a return visit once the parts arrived. On July 30, I received a voicemail from a male representative stating that the capacitor we need is no longer available and that you needed my credit card for payment. When I returned the call, I spoke with a woman who reviewed my file and told me that my balance was zero because you have our ACH information on file. She stated the invoice was $235. I asked her to clarify whether someone would still be returning to complete the repair, and she said she would pass the information along and that someone would follow up with me. Shortly afterward, the same male representative called back. During that conversation, he: - Told me I was mistaken about the generator being repairable - Insisted I could not have spoken with anyone at his office - Stated the bill was $614, not $235 - Denied that you have our ACH information on file His tone was dismissive, downright accusatory, and he gave the clear impression that he did not believe what I was telling him. He said an invoice had been sent, and I told him it would be paid. This morning, August 4, my wife called to get a straight answer about whether our generator can be repaired. She spoke with the same representative, and that call was equally unproductive. I'd ask that you review the way these calls were handled. Tyler represented your company extremely well, and I have no complaints about the technical service we received. The follow-up communication, however, was contradictory and unnecessarily combative. As an animal shelter, a reliable generator is not a convenience -- it is essential to the safety of the animals in our care. Because of such a horrific experience, we have taken our business elsewhere. We will find a company to double-check the work that was performed and see if we can salvage a much needed piece of equipment and if not, replace it. Very poor customer service and you have lost a long time client.

These guys were awesome!!! Very fast and loved the 1 yr warranty thanks Ricardo!!!…read moreI truly appreciated the workmanship and. How fast and effective it went

Scheduled an appt. They give a 3 hour window between 8-11am and say they'll call when en route…read more When i scheduled it I requested to be as early as possible. By 945 I hadn't heard anything and called to see when about they would be there. The best that I got was before 11 o'clock. Asked if she would call the tech. She was extremely rude but did it. Then she picks back up and tells me he said before 11 o'clock wow. I cancelled the appointment. If I'm getting attitudes before they even show up 9 times Out of ten it's bad news.

I had an experience with Hot Cold Air with every project I have performed and every home me and my…read morefamily lived at. Fast, efficient and reliable. Professional, top-notch and modern tech-savvy's!!! Endless Thanks to Hot Cold Air Inc. To many more projects :)

Excellent service and a friendly team. I've been using them for the last 8 years for all my heating…read moreand cooling needs, and my whole family does as well. They are always on time and charge a fair price. I'm a member of their membership program, so I get even better deals and priority service. Mia and Yaryna in the office are always very friendly and helpful. I always refer Hot Cold Air to all my friends and highly recommend to anyone in need for heating or air conditioning service.

Four years ago, we had a basement water problem and ServPro Wheaton came out right away to help,…read morethen later we had them back to do the restoration. They did very good job in both regards. Just this week we needed documentation at the request of the people buying our home. Christy in the office did a great job in getting us exactly what we needed in a very timely fashion. This kind of support is greatly appreciated and completely demonstrates that the firm is in business for the long run.

I waited several weeks before writing this review because I wanted to give the company an…read moreopportunity to make things right. Unfortunately, after being ignored for weeks, I've given up hope that they will. They came to our unit to perform mitigation work after water damage caused by an upstairs neighbor. When they finished and left, we discovered that the cover for our ceiling fan junction box and one of our light fixtures were missing. I contacted them within an hour of them leaving, and initially they were responsive. However, they repeatedly sent me photos of an entirely different light fixture in a different room of our home (our kitchen instead of our living room) and insisted they hadn't removed anything. I explained multiple times that they were looking at the wrong room, and I even sent my own photos, but they continued to insist they were correct. Eventually, communication stopped. The supervisor, Aldo, called me once, but I wasn't able to answer immediately. I returned his call and sent a text within an hour, but I never received a response. Despite promising that the light would be replaced, I've been completely ignored ever since. We are now left without a light fixture and have to purchase a replacement ourselves and pay someone to install it. The lack of accountability and follow-through has been extremely disappointing. I understand mistakes happen, but ignoring a customer instead of resolving the issue is unacceptable.

This is a deceptive business. They will tow your car to their lot, not where you request them to…read moretow your car, where they will then demand that you contact your car insurance to pay exorbitant fees for the release of your vehicle. My car was towed to their lot a block away from where the car accident took place, after I was told my car will be towed to my desired destination, and held until my car insurance could come up with $7,000 for its release to a repair shop. This is a deceptive business, stay away.

No show- waited over an hour. Called and asked to get an…read moreupdate, at which point the receptionist got update and demanded a credit card or they would not show. Had they mentioned it we would have been towed.

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.

Called for air conditioner not working, this morning. Their service technician was out before noon…read more Air conditioner was fixed by 2pm. Reasonable price and competent technician. I would recommend them without hesitation.

We had a very positive experience with Chris. This is a reliable company who is not out to scam and…read moretake money. Our air conditioner was not working and needed a small fix, he was in and out in a timely manner and talked us through all the questions we had. We will definitely be using them again in the future.