Hate to give the place a negative review actually. Agree with what one client mentioned earlier. The vet was amazing but the front desk receptionist was extremely rude and impatient- name starts with S. A very bad experience overall on my first visit there. read more

Wait times are outrageous and the office staff is extremely rude. Very sad because the vets are great but it isn't worth the horrible front desk. read more

If there was an option for no stars, that's what I would chosen. I completely understand the COVID situation that the whole country is going through, but this business is completely discombobulated, rude, and inconsiderate of people's time, pets and money! I've been to other vets before we moved (during the pandemic) so I know others are not running like this chaotic place is. I made an appointment when our dog had puppies for the whole litter to get exams and vaccinations. I waited over an hour for someone to come out and wheel the puppies in after calling multiple times to TRY to check in. Every time I called I was told to hold and immediately put on hold. Finally I had enough and called again and before she could speak I said no I will not hold I've been holding for 30 minutes. She said "well we're busy checking people in" I said great that's what I've been trying to do for the last 30 minutes. She finally took my name and we waited for another hour to be seen. All puppies got their shots, fecal, and exam. All good, no health issues. Fast forward 4 weeks, we decided to keep a puppy so I made the mistake of giving them a second chance and called to make an appointment for her second round of shots for 11am. Just the shots, I didn't want anything else. Simple right?! Wrong! I pull into a parking spot and call them to check in, tell them my name and she says "sorry we've never seen your dog." Wow!! Okay you've seen all 8 of the puppies and when I called to schedule the second round of shots I explained that we had decided to keep one, gave the name of the pup, and the birth date. Miraculously, it pops up. Hmm okay I brush it off. 30 minutes after my appointment, no sign of someone coming to bring in my pup so naturally I call them as I have a newborn in the car, not to mention I also work, I was immediately put on hold, shocker there right?! When someone came to the phone I asked if they could come give the pup her shots so I can leave as I have a newborn and have waited over 30 minutes at this point and my pup hasn't even been seen. Normally people sympathize and understand what having a newborn baby means. Did the sympathize? Nope. She said "we're short staffed and have had emergencies come in, there's still 2 pets in front of you". I said well when did you notice you were short staffed, she said this morning...I said and why wasn't I given a courtesy call the reschedule my pups vaccines? She said someone will be out shortly. So I hang up and wait. Then the doctor comes to my car and apologizes and explains that he never turns sick animals away. I said "I completely understand emergencies happens, by all means that takes precedence over vaccines, but My time should have been considered and I should've been called to reschedule or at least notified of the delays. And to my disbelief he says condescendingly, "oh, we never run on time, we're never on time." If you know this why are you still running a business like this?! I asked if I should just leave because I'm not waiting another hour with a newborn. He said oh you're next. 10 minutes later a tech got my pup and I explicitly said "just shots" she said "shots and fecal" I said NO JUST SHOTS. well they finished with my pup and I get a call from reception saying $78. I said "for shots?!" She said no, an exam and shots. I said I didn't schedule an exam. I specifically scheduled for just the second round of shots and even told the tech just shots. She said oh he doesn't do just shots. I said well then why when I scheduled the appointment was I not told of this. She said again he doesn't do just shots. I said well I wasn't told this when I scheduled and this place is ridiculous. She said very unapologetically, "I'm sorry". I said yeah it sounds like you are, just let me pay so I can leave, write a review and never recommend or come back. I paid, they brought out my receipt and I finally left an hour and a half later. If you value your time, money, and sanity, DO NOT SCHEDULE WITH THIS VET. I'm sure they know how to treat animals, but they do not know how to treat humans. I will not be back. I had honestly rather bought the shots from tractor supply and administered them to my pup myself. That would've been more costly and time efficient. I'm just completely baffled at how they treat their paying customers. read more

Dr. Lakey is knowledgeable and actually cares about your pet as if it was his own. He even called me on his day off to give me lab results for my dog and stayed late one evening so I could pick up medication. Pricing is very reasonable. read more

Dr. Lakey is awesome!!! He took care of my dog and gave me helpful advice, after some store bought flea meds didn't work last fall, and mt dog had a seizure. They take good care of my dog during checkups, and are very caring. Great place! read more

Took a while to find a vet I liked in Winston but this place is definitely where you want your dog to be. Dr. Pete is fantastic, always explains everything and answers my questions, never feel rushed. Front desk staff is always pleasant and welcoming. Never had any trouble getting appointments and place is kept clean, no odors. Dr. Pete definitely has your dogs best interest at heart and is not just in it for a quick dollar. As long as I live in Winston Apache will be coming here. read more

The vets are amazing! As a first time dog owner I was anxious and had a lot of questions. Dr. Lackey took his time to give me great tips for dealing with penny's allergies and treating her ear infections. Dr. Gailard spayed penny and did a great job! We had no complications! read more

Yikes! The front desk help is rude and the tech we had was interogating us about where we purchased our puppy! We left feeling judged and anxious. We were overcharged on our visit and had to return to get a refund. Called around and found much more reasonably priced vets. Don't overpay for mean techs and rude front desk people. Going elsewhere from now on. read more

For the past 8 years our 3 Havanese have been under care of Dr Pete Gilyard and his wonderful staff. Dr Pete was highly recommended to me when we moved to Winston Salem and he exceeded all expectations and set an extremely high standard, He is caring, straight forward, and has the best interest of your beloved pet. Numerous times his staff worked-in our sick dog and Dr Pete used his expertise to bring them back to health. We moved to Ocala, Fl in February and haven't discovered a vet of his stature. Our 15 1/2 year-old Hav got sick and 2 vets in Ocala weren't able to help. A phone call, 9 hour drive, an examination, some bloodwork, and 5 days of IV hospitalization she's on her way to being herself again. I could sight numerous other examples but honestly Dr Pete is "simply the best!" Sometimes his office is crowded because he won't turn away a sick animal and frankly that is the type of person he is and you want. A special thank you to Miss Amy, Tammi and the ladies at the front desk who despite having to multi task are pleasant and helpful. read more

The tech we dealt with today was confrontational, rude and very unhelpful. The front desk help is rude and unhelpful. Docs are great but it just isn't worth the stress and bad vibes you leave with. There are so many great vets in Clemmons, don't waste your time here. read more

Best vet ever. I have been going here a long time and Dr. Pete is the best he really loves the animals and cares about them. Front desk staff is very nice and friendly. Facilities are always sparkling clean and no odors. read more

Went to see Dr. Henderson with a dog we adopted that a friend found living in a dumpster. He had the usual problems most strays get but also had a nasty skin condition. Dr. Henderson got to the bottom of it and Astro is a happy healthy pup! Great staff, great value. read more

After today, we've decided to change vets. The veterinarians here are great but the front desk is lacking. Unfriendly and unhelpful. Told us today we couldn't get medicine for our dog until she had a check up and she was scheduled for a check up in September. We were never told she needed a check up and we've been there twice SINCE September. We were told this after standing there for a few minutes, waiting to be greeted, while the girls at the front desk smelled candles. read more

Amy at the front desk needs to stop being such a rude bitch. I asked her for a total price on my visit at the time i scheduled and she tells me to "do the math I'm busy". I've read many reviews on yelp that I believe refer to her. If your too busy to be pleasant maybe you should find another job. Dr Pete is great so maybe he should thing about a change in staff. read more

Was very dis satisfied with the treatment we received at this business. I came with an emergency and the first suggestion was for a 500+ surgery. At the amount and knowing I couldn't afford this option, I choose to get an x-ray and told my cat would probably die from complications of pregnancy. I was never shown the x-ray or told about the breach babies. I was told if I didn't get the surgery she would be screaming out in pain in the middle of the night and the cost would increase if I had to go to the after hours vet... Just the mental anguish of the thought of her dying in front of my because I didn't have 500 dollars on hand was pure torture.. By the grace of God and possibly the oxytocin shot she did have those babies on her own many many hours later. but the fore knowledge of the breach babies would have help greatly... they just wanted money, lack of compassion will cause me to never go there again, nor suggest this establishment to others. read more

Dr Pete and Dr Lakey are very caring and have given great care to my pets for the last 10 years. Office staff are just as caring, warm and friendly. Definitely recommend this office for the care of your animals! read more

Dr. Pete and Dr. Chad have been our 3 little poodles vets. for years. Both of them LOVE animals and REALLY care for the families and their loving pets. Pete and Chad have saved our poodle Duke twice, help all 3 of our poodles get over sickness and took care of our poor Marley in his final months. Marley just passed away a few weeks ago with heart issues. His condition had become so bad that there was nothing anyone could do to save him. Pete looked us in the eyes and said "This is no away for any animal to live. Poor Marley's heart has had it". We knew it, but would not make a very sad choice without Chad or Pete's advice. Pete was with us as Marley passed away and gave us a HUGE hug as we ALL cried. These guys are the BEST OF THE BEST and we will always take Marley's sister and brother (Summer and Duke) to Clemmons vet. The staff is also wonderful ! They cared enough to send us a card after Marley's passing. (Thanks Amy and everyone for your sweet words in the card.) This meant a lot to us to know they see the love people have for their pets and they CARE !!! read more

Clemmons Veterinary Clinic - Three Little Poodles - Veterinarians Near Me - Clemmons, North Carolina